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Understanding Cultural Diversity

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Understanding Cultural Diversity Health Team Relations Holistic Care Definition: Care for the well-being of the whole person. Family Organization Nuclear Extended ... – PowerPoint PPT presentation

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Title: Understanding Cultural Diversity


1
Understanding Cultural Diversity
  • Health Team Relations

2
Holistic Care
  • Definition Care for the well-being of the whole
    person.

Physical
Mental
Social
Emotional
3
Family Organization
  • Nuclear
  • Extended

4
Nuclear or Extended
  • Hispanic American
  • Native American
  • Polish American
  • Italian American
  • African American
  • British American

5
Family Organization
  • Patriarchal

Matriarchal
6
Language
  • Dominant language in U.S. is ENGLISH
  • What percent of U.S. population speaks a language
    other than English at home?
  • 20
  • Health care workers must ask questions to
    determine the patients ability to communicate.
  • When possible, find a translator.

7
Techniques for Non-English Speaking Patients
  • Speak slowly and use simple words
  • Use gestures or pictures
  • Use non-verbal smile and touch
  • DONT speak louder
  • Learn a few essential words and phrases

8
Personal Space and Touch
Stay out of my space!
  • Close contact vs. distant contact cultures

9
Personal Space and Touch
  • Arab
  • French Latin Americans
  • Hispanic Americans
  • Gender
  • European African Americans
  • Asian Americans
  • Cambodia
  • Vietnamese
  • Middle Eastern
  • Native American

10
Eye Contact
  • European Americans
  • Maintaining eye contact sign of interest and
    trustworthiness

11
Eye Contact
  • What about other cultures?

12
Gestures
  • Hand gestures mean different things in different
    countries.
  • Health care workers must be sensitive when using
    hand gestures
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