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Cooperative Teams

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... making trust-building ... of Team Growth Forming Storming Norming Performing Forming ... Storming Most difficult stage; team members ... – PowerPoint PPT presentation

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Title: Cooperative Teams


1
Cooperative Teams
2
Essential Elements of Cooperative Teams-1
  • Positive interdependence
  • Promotive interaction
  • Individual accountability
  • Learning and practicing interpersonal and group
    skills
  • Group processing

3
Positive interdependence
4
Promotive interaction
5
Individual accountability
  • hold group accountable for achieving its goals
  • hold each member accountable for contributing
    his/her share

6
Learning and practicing interpersonal and group
skills
  • need to learn and practice skills
  • effective leadership
  • decision-making
  • trust-building
  • communication
  • conflict-resolution
  • know how to do it, reflect and refine use, and
    use automatically

7
Group processing
  • reflect on how group is functioning
  • improve continuously

8
Stages of Team Growth
  • Forming
  • Storming
  • Norming
  • Performing

9
Forming
  • Explore the boundaries of acceptable group
    behavior test the leaders guidance.
  • Feelings excitement, optimism, tentative
    attachment to the team, suspicion, fear, and
    anxiety.
  • Behaviors complaints about the organization and
    barriers to the task, discussion of problems not
    relevant to the task, impatience with
    discussions, decisions on what information needs
    to be gathered.

10
Storming
  • Most difficult stage team members realize that
    the task is different and more difficult than
    realized members become testy, blameful, or
    overzealous.
  • Feelings resistance to task and quality
    improvement approaches sharp fluctuations in
    attitude about team and projects chance of
    success.
  • Behaviors arguing among members even when they
    agree on real issues defensiveness and
    competition, questioning of wisdom of guidance
    team, leaders establishing unrealistic goals
    concern about excessive work some disunity,
    tension and jealousy.

11
Norming
  • Members reconcile competing responsibilities
    they accept the team and the individuality of
    team members.
  • Feelings a new ability to express criticism
    constructively, acceptance of membership in the
    team, and relief that everything is going to work
    out.
  • Behaviors attempt to achieve harmony by avoiding
    conflict, more friendliness, confiding in each
    other and sharing of personal problems team
    cohesion, common spirit and goals, establishing
    and maintaining team ground rules and boundaries
    (norms).

12
Performing
  • Team has settled its relationships and
    expectations. They can begin performing--diagnosin
    g and solving problems-and choosing and
    implementing changes. All members have discovered
    and accepted each others strengths and
    weaknesses, and learned what their roles are.
  • Feelings members having insights into personal
    and group processes, and better understanding of
    each others strengths and weaknesses.
  • Behaviors constructive self-change, ability to
    prevent or work through group problems and close
    attachment to team.

13
Guidance Team
  • Guidance Team
  • Oversee and support activities of project teams
  • Guide efforts
  • Evaluates Individual Efforts
  • Before the project
  • identify the project goals
  • prepare a mission statement
  • determine needed resources
  • select team and team leaders
  • assign quality advisor
  • During the project
  • meet regularly with project team
  • develop and improve teams
  • insure changes are made

14
Role of Team Leader
  • Team Leader
  • calls and facilitates meeting
  • handles and assigns administrative details
  • orchestrates all team activities, and
  • oversees preparations for reports and
    presentations

15
Best Practice
  • Rotate task assignments for meetings
  • Recorder writes task assignments, each person
    signs, and task assignments are emailed within 24
    hours of meeting
  • Each task is assigned to 2 people a primary (who
    does the task) and a nagger who checks on
    primary to ensure progress is being made

16
Team Notebooks
  • One for each team Graded.
  • There is no predefined format for the notebook.
  • Meeting records
  • Email
  • Individual contributions
  • Drafts
  • Task assignments
  • Team processing documentation
  • to protect you describes your contribution to
    the team.

17
Discussion Skills
  •  Necessary for effective team meetings
  • Every meeting should include actions that
    facilitate discussion.
  • Need to practice these. 

18
Guidelines for Constructive Feedback
  • Acknowledge the need for feedback
  • Give positive and negative feedback

19
Common Discussion Problems
  • One or two people dominate the conversation and
    ignore contributions
  • One or two people contribute and the others do
    not participate

20
Common Discussion Problems
  • I say something at a meeting and everyone
    agrees, but later, no one remembers or they say
    they didnt agree.
  • My teammate says something at the meeting, but
    later claims (s)he said something different.
  • My teammates dont listen to what Im saying
    they hear what they want to hear.

21
Discussion, More Dos
  • Listen - This is the hard part. Try to understand
    what is being said before making any comments
    about it. Don't interrupt or complete sentences.
    Before commenting on an idea, rephrase it and
    ensure you understand. 
  • Summarize - Occasionally compile whats been said
    and restate it to the group in summary form.
    Follow a summary with a question to check for
    agreement.
  • Contain digression - Do not permit overlong
    examples or irrelevant discussion.

22
Discussion Skills
  • Manage time
  • End the discussion
  • Test for consensus
  • Constantly evaluate the meeting process.
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