National Single Window -

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AWARENESS SESSION
National Single Window - Mauritius TradeLink
Presented By C. Dabeesing,
Section Head, CMS/IT, MRA Customs

Project Manager- Technical Working Group Date
08 May 2015
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Agenda

• Single Window Model
• Main Features of TradeLink
• Ministries/Agencies involved
• Stakeholders and their responsibilities
• Project Status
• Benefits
• FAQ

• Date

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Single Window Model

• Single Window is an intelligent facility
• Simplify border formalities for traders and other
  economic operators
• Involves single electronic submission of
  information
• Fulfills all cross-border regulatory requirements
• Standardized Procedures across agencies
• Harmonized Data
• A tool for Trade Facilitation.

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Single Window- Main Features

• Provide on-line, web-based facility to submit
  applications for import/export licenses and
  permits and receive clearance from government
  agencies without replication of data entry
• Provide online facility for Customs to receive
  import, export and transit declaration online as
  a single submission

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Single Window- Main Features

• Online validation and processing of
  license/permit applications and Customs
  declarations
• Electronic work-flow for processing permit
  applications, release and clearance
• Facilities for Traders to track the progress of
  their applications/declarations in real time
• Data harmonization and standardization among
  ministries, agencies and customs department

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Ministries/Agencies Involved May subject to
changes

• Date

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Stakeholder Responsibilities

• MOFED- Overall responsibility of supervision for
  the implementation of  SW, including policy
  directions
• MRA Customs- HS Modeling work with agencies, Data
  Elements Harmonization, Customs BPR, OGA portal
  design review
• MNS - Business process analysis for agencies,
  system development, training of OGAs
  traders/Agents
• WCO World Bank Consultancy assistance on SW
  Best Practices
• OGAs Agency BPR, User Acceptance Testing
• BOI Agency Guidelines
• CIB ICT Technical assistance at OGA level
• MCCI Consultation with private sectors to ease
  business for trading community
• Accountant General e-Payment Gateway
• Trade Operators To promote the use of TradeLink

• Date

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Project Status

• Analysis, Design, Development of a first release
  Prototype is done for Film Classification board
  (FCB) and Ministry of Industry, Commerce
  Consumer Protection (MICCP)
• Business Process Re-engineering. Proposals are
  under review especially for MICCP
• Streamlining of redundant processing steps
  between permit issuing agencies
• Online communication between Importers and
  approving agencies
• Legal amendments already drafted and under review
• Contingency plan under progress
• Proposed enhancements on ICT Infrastructure

• Date

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Project Status (Forthcoming)

• Full development of the system
• Interfacing with the e-Payment gateway
• Training of stakeholders
• Upgrade of ICT Infrastructure (Agencies level)
• Pilot the system for MIC
• Finetuning
• Go-live with MIC
• Extend the system to other Ministries/Agencies

• Date

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Expected Benefits- Trading Community

• Reduced cost of doing business
• Streamlined and Standardized procedure
• Reduced processing time
• Increased transparency and accountability
• Electronic submission and issue of
  permits/clearances
• Electronic settlement of agency fees
• Linking of e-Permits with Customs declarations
• Supportive legal framework
• 24/7 access to TradeLink
• Abide to Trade Facilitation best practices

• Date

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FAQ

• What do I require to use TradeLink?
• Workstation with Internet connection
• Scanner (pdf format)
• Register with TradeLink Single Submission of
  business information and upload common documents
• Do we still have to apply for permit for control
  goods?
• Yes, but the government has reduced the no. of
  controlled items. Moreover the application of
  permit will be done fully electronically
• Do we still have to go at different agencies to
  submit documents and make payments?
• No, it will be single submission of documents
  through TradeLink which will be delivered to all
  concerning agencies at one time. For payment, it
  will be done electronically

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FAQ

• Can I check and track status of the permit?
• Yes, online tracking functionalities will be
  available as you log in to the system
• Do I need agency clearance on goods arrival?
• Yes for the time being but the intention is to
  integrate with Customs clearance in collaboration
  with the leading agency. A fast track mechanism
  will be in place.

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THANK YOU FOR YOUR ATTENTION QUESTION TIME

• Date