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Communication

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Communication Just the Basics Non-Verbal Communication Now you can TALK! Tell me how you felt during the experiment Interesting Facts 93% of all communication is ... – PowerPoint PPT presentation

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Title: Communication


1
Communication
  • Just the Basics

2
(No Transcript)
3
Non-Verbal Communication
  • Now you can TALK! ?
  • Tell me how you felt during the experiment

4
Interesting Facts
  • 93 of all communication is non-verbal!
  • We communicate non-verbally through
  • Body Language
  • Eye Contact
  • Facial Expressions
  • Gestures
  • Posture
  • Dress and Appearance / Smell
  • That leaves only 7 of our message that is
    understood through words. What are you really
    saying when you communicate?

5
What About Verbal Communication?
  • We need to make the most out of that 7!
  • We all choose to communicate in two ways
    Constructive and Destructive
  • Constructive To Build (Positive)
  • Destructive To Destroy (Negative)
  • What house are YOU living in?

6
Constructive Communication
  • Giving positive or encouraging messages
  • Sending clear, concise messages
  • Keeping the confidences of other people
  • Using tact (communicating something sensitive
    without hurting or offending)
  • Asking Questions
  • Being honest and open
  • Speaking with respect
  • Being a good listener

7
Destructive Communication
  • Insults, harassment, teasing
  • Threatening
  • Lying, blaming, accusing
  • You-Messages
  • Swearing
  • Sarcasm (When a person says one message, but
    nonverbal communication and tone of voice says
    another)
  • Gossip
  • Topping
  • Not listening

8
Effective Listening Skills
  • Stop talking!!
  • Pay attention
  • Look and act like you are interested
  • Remove distractions
  • Ask questions
  • Dont offer advice unless its asked for
  • Use appropriate body language
  • Maintain eye contact

9
Communication Practice
  • You communicate differently with different
    people. Lets practice!
  • In your table groups, communicate the following
  • Event
  • Influence
  • Personal Quality
  • Compliment

10
Levels of Communication
  • Level 1 Superficial
  • Makes up the majority of our communication,
    Small Talk, talk about the weather, school,
    home, food, etc.
  • Level 2 Personal
  • Deeper communication involving the sharing of
    beliefs, values, feelings and opinions.
  • Level 3 Validating
  • Communication reinforcing peoples feelings about
    themselves and others.

11
What Happened?
Event
Superficial
Influence
Personal
Personal Quality
Validating
Compliment
12
Why Did It Get More Difficult To Communicate?
  • There is personal RISK
  • Sharing something that means something to you!
  • Risk of betrayal

13
Things to Think About!
  • Relationships are built on communication!
  • Relationships cannot survive without
    communication on a personal and validating level!
  • Relationships are WORTH the risk!
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