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Non-Verbal Communication

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Non-Verbal Communication Chapter 5 Section 1 Ways to communicate without using words: Facial expressions Posture Body movements Accessories Hairstyle Distance Clothes ... – PowerPoint PPT presentation

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Title: Non-Verbal Communication


1
Non-Verbal Communication
  • Chapter 5 Section 1

2
Ways to communicate without using words
  • Facial expressions
  • Posture
  • Body movements
  • Accessories
  • Hairstyle
  • Distance
  • Clothes

3
Nonverbal Communication
  • System of symbolic behaviors that includes all
    forms of communication except words
  • 65 93 of all communication

4
Examples
  • Wave of the Hand Hello, Good-bye, Go Ahead, Im
    Over Here
  • Laugh Humor, Nervous, Sarcasm
  • Sigh Sadness, Wishfulness, Anger, Impatience

5
Non-Verbal Categories
  1. Sounds
  2. Body Language
  3. Environmental Factors time, touch, distance,
    objects, artifacts

6
  • 65-93 communication is non-verbal
  • There are 2 functions of Non-verbal
    communication
  • Relates to verbal comm.
  • Conveys emotional and relationship dimensions of
    a message

7
1st Function It relates to Non-Verbal
Communication
  • -Reinforces a verbal communication
  • -Contradicts verbal message
  • -Acts as a substitute for a verbal message
  • (Exp Road flagger in construction, Handshake,
    Pat on the back)

8
2nd Function Conveys Emotional and Relationship
Dimensions of Message
  • Messages about feelings
  • Exp Snickers, Sneers, Laughs)
  • Messages about relationships
  • Exp touch, glance, smile, avoid eye contact,
    frown, foldarms

9
1st Characteristics of Non-Verbal Communication
Subconscious
  • We are usually not aware of the messages we send
    nonverbally
  • We tend to process, interpret, and respond to
    others non-verbal messages subconsciously
  • Exp Awards Ceremonies
  • Exp Man pushes in front of a person in a
    wheelchair

10
2nd Characteristic Contextual
  • It depends on the situation in which it occurs
  • Exp what if you found out the guy who cut the
    wheelchair off was a doctor
  • A good communicator takes special circumstances
    into consideration

11
3rd Ambiguous
  • Open to interpretation and often confusing

12
4th Cultural
13
Assignment
  • Cut out 8 pictures of people in a magazine
  • Glue them onto a piece of paper
  • Tell what you think they are non-verbally
    communicating
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