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Chapter 1 Communication Overview

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Communication Overview ... Barriers to Communication Stereotyping Non-Verbal Communication A symbol is anything that stands for an idea. – PowerPoint PPT presentation

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Title: Chapter 1 Communication Overview


1
Chapter 1 Communication Overview
  • Introduction to Communications Applications

2
Few things can help an individual more than to
place responsibility on him, and to let him know
that you trust him." -Booker T. Washington
3
Building Responsibility
  • Build responsible communication skills by using
    ethical, clear messages
  • Both verbal and non-verbal communications have
    impact

4
What are Ethics?
"Ethics A person's sense of right and wrong."
5
The Foundation for Good Communication - Values
  • Three essential elements

Good, ethical person
Communicate constructively
Care about your audience
6
Major Parts of Communication Process
  • The four major parts of communication are
  • Sender
  • Message
  • Receiver
  • Feedback

7
The Communication Model
  • Sender (transmits message)
  • Message (words, body language and symbols that
    convey an ideas)
  • Receiver (interprets message)
  • transmits feedback through words, body
    language and symbols

8
Communication Model
FEEDBACK Facial expressions, eye contact, Body
language, questions
Context Physical environment Climate
Context Physical environment Climate
MESSAGE Word, tone, gestures, Facial Expressions
9
What are Responsibilities of the Sender?
  • Think before you speak
  • Articulate your words
  • Watch the receiver

10
What are Responsibilities of the Receiver?
  • Ask questions
  • Learn about issues and people
  • Relate to their background

11
Barriers to Communication
  • A responsible communicator works to eliminate
    barriers or road blocks

A
C
E
S
E
Attitudinal
Cultural
Educational
Environmental
Social
12
Stereotyping
  • Stereotyping
  • Labeling people based on their group and a
    preconceived idea

13
Non-Verbal Communication
  • Body Language
  • Facial Expressions
  • Symbols

14
A symbol is anything that stands for an idea.
  • Possessions
  • Clothing
  • Signs
  • Gestures
  • Common goodbye, hello, no, yes, I dont know,
    peace

4 U
15
Forms of Communication
  • Conversation with yourself Intrapersonal
  • One-on-one communication Interpersonal
  • Communicating with more than one Group

16
Forms of Communication
  • Television, Internet, radio mass media
  • Art of studying public speaking rhetoric or
    oratory
  • Another name for a speaker orator

17
Aristotles Three Types of Appeals
  • Logical appeal sequence in organization and
    analysis
  • Emotional appeal strikes a chord
  • Ethical appeal natural honesty
  • Where might you find each kind?
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