European Power Plant Maintenance Repair and Overhaul (MRO) Strategies and Upgrading Requirements

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European Power Plant Maintenance Repair and
Overhaul (MRO) Strategies and Upgrading
Requirements
A healthy reminder for OEMs that customers still
have the power to switch equipment suppliers and
look for alternative parts and services
providers.
Harald Thaler, Senior Industry Analyst, Power
Energy Group
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Key Features

• Based on in-depth interviews with power plant
  managers including detailed questionnaire
• Multi-level interview segmentation makes data
  truly representative
• Considerable variations in OEMs perceived
  strengths and weaknesses

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Key Content Satisfaction Analysis
Level of Satisfaction with Price Ranking of
Suppliers (Europe), 2001

• Detailed Satisfaction Analysis with OEMs
  Aftermarket Performance (Price Delivery
  Time/Speed of Response Quality of Work Customer
  Service Technical Knowledge)
• Detailed Satisfaction Charts for each of the
  Major OEMs

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Key Content Strategic Analysis
Extent of Adherence to OEMs Inspection
Maintenance Recommendations (Europe), 2001
Follow them exactly
Follow them in most cases
Don't follow them but use common sense instead
Steam Turbine
Plant
Gas Turbine Plant
Combined Cycle
Plant
0
20
40
60
80
100
Share of Respondents

• Analysis of MRO Outsourcing Process, Spare Parts
  Purchasing, Lead times, Supplier Selection
  Criteria and Key Information Sources
• Upgrading and Modification Needs in view of new
  EU Directive

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Who would benefit from this report

• Leading OEMs
• Get the views of your key customer group
• Determine strategic priorities based on detailed
  customer satisfaction evaluations
• Benchmark yourself against your competitors
• Read what plant managers say about you
• Electric Utilities IPPs
• find out which OEMs have the best customer
  service, technical knowledge, quality of work etc
• Use study data as bargaining tool when
  negotiating new MRO contracts

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Featured Companies

• Detailed Analysis of Leading OEMs

• Alstom
• Ansaldo
• Babcock Wilcox
• Babcock Borsig
• Brush
• CMI
• Fiat Avio
• Foster Wheeler

• GE
• Jeumont
• Lurgi Lentjes
• Mitsubishi
• Mitsui Babcock
• Nuovo Pignone
• Siemens

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What to do next

• For more information
• Call 44 (0) 1865 398662 or email
• enquiries_at_fs-europe.com
• www.power.frost.com