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Sponsorship Training

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Sponsorship Training Why Have a Sponsor Relocation can be: Mentally demanding Emotionally demanding Expensive Time-consuming Sponsor s assistance can make all the ... – PowerPoint PPT presentation

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Title: Sponsorship Training


1
Sponsorship Training
2
Why Have a Sponsor
  • Relocation can be
  • Mentally demanding
  • Emotionally demanding
  • Expensive
  • Time-consuming
  • Sponsors assistance can make all the difference!
  • Good sponsor can greatly ease the anxiety and
    stress that comes with relocating

3
Impacts
  • Operational Readiness
  • Minimizes members (and family members) concerns
    about PCS move
  • More focus on new assignment
  • Well Being
  • Dramatically decreases anxiety of many unknowns
    for member and family members
  • Enhances satisfaction with assignment
  • Retention factor - the little things add up!

4
Purpose of Sponsor
  • To provide member and family
  • Realistic expectations
  • Basic guidance
  • Samples and suggestions
  • Ease of transition to new area
  • Sponsor can do wonders for a members first
    impression of new command
  • Can have a positive or a negative experience

5
Positive or Negative Effect
  • An extremely disappointing experience!
    Questions such as Should I bring my household
    goods or car? were left unanswered. Of course,
    this is not something you want to complain about
    to a new command.
  • Several sponsors were assigned due to
    deployments therefore sponsor assistance was a
    hit or a miss!
  • I like the idea of having a driver come to the
    airport with a large van I really believe the
    sponsor should ride along to meet you and ensure
    you have the monies available for the
    transportation, etc. My sponsor did sell us a
    couple of transformers but was on leave a couple
    of weeks just after we arrived. We had to learn
    mostly through trial and error!

6
Positive or Negative Effect
  • My sponsor helped me with as smooth of a
    transition as I could imagine! I felt
    comfortable moving here with all questions
    answered!
  • Needless to say, I was extremely nervous making
    this huge adjustment. My sponsor did an
    outstanding job showing me the ropes. I have
    no complaints!
  • Sponsor was there to greet me upon my arrival
    and assisted me in getting settled into TLA and
    orientation, the base and surrounding area.
    Sponsor also invited me over for dinner which
    made me feel very welcomed. I felt my sponsor
    went above and beyond what was expected of him
    and I am really appreciative!

7
Positive or Negative Effect
  • My sponsor transferred back to the states and
    was unable to assist me at all!
  • My sponsor was TDY upon my arrival. He did a
    pretty good job with initial contact and
    answering some questions but I was pretty much
    left on my own when I arrived!
  • I was given the name of my sponsor which I now
    cant remember. I had made an initial phone call
    to my sponsor but never did receive a return
    call. Needless to say, our experience was mostly
    100 D.I.Y. (do it yourself). If anyone knows or
    can determine who our sponsor was, wed love to
    know!
  • I would not recommend my sponsor to sponsor
    anyone else! I was left to find and do almost
    everything for myself!

8
Positive or Negative Effect
  • My sponsor waited at Gatwick for 4 hours due to
    my flight being delayed. She met my family and I
    with a friendly smile, ready to assist in any
    way. She took us to the hotel, NEX and bank
    before ensuring we had everything we needed. She
    gave us her phone number and picked me up the
    next morning for work. My wife and I were very
    pleased with her professionalism.
  • My sponsor communicated with me as soon as my
    orders were issued via telephone. He then
    communicated with me via email on a daily basis
    then sent letters to my family and I. Upon
    arriving in London, he had my family and I over
    for dinner at his home. The following day, he
    took us on a tour of his own town and other
    surrounding areas. He was the best sponsor I
    ever had in 20 years of Navy service.

9
Objectives and Strategies
  • Objective
  • Ensure newcomers arrive feeling like members of
    the new team
  • Ensure newcomers and their families have a
    positive first impression
  • Strategy
  • Provide proactive assistance to newcomers and
    their families
  • Pave the way for a smooth transition from losing
    to gaining command

10
The Ideal Sponsor
  • Sponsor selection
  • Grade level equivalent
  • Marital status
  • Single
  • Single parent
  • Married
  • Married with children
  • Not going TDY or PCSing

11
Tactics
  • Assess the needs of the newcomer and family
  • Be proactive - make the initial contact
  • Be helpful and sincere - listen
  • Be responsive but honest
  • If you dont know the answer indicate you will
    find out and get back
  • Meet the needs of member (and family)
  • Get your family involved
  • Information base - final decisions rest with
    member

12
ACS Can Help
  • SITES at any installation worldwide or on the web
  • Welcome Packets
  • ACS Web Site
  • Family Member Employment Assistance Program
    (FMEAP)
  • Information and Referral

13
Pre-Arrival Stage
  • Make initial contact with member within two days
  • Email works best
  • Make sure to keep command in loop!
  • Send out Welcome Packet
  • See ACS
  • Letter with full name, home and local addresses,
    home and work phones fax numbers
  • Unit information (include web site if available)
    on mission, work hours, uniform, duty hours, etc.
  • Write the letter as if you were sending it to a
    friend
  • Newcomers Needs Assessment Checklist

14
Special Needs Groups
  • Dual Career Military Families
  • Single Parent Families
  • Exceptional Family Member (EFMP) Program
  • Single Personnel

15
Dual Career Military Families
  • Child Care facilities (military and civilian)
    availability
  • Schools with extended day (hour) programs
  • Certified family home child care
  • 24-hour child care availability
  • Family Care Plans

16
Single Parent Families
  • Child Care resources on base in the housing
    area, and in the local community
  • Schools with extended day(hour) programs
  • Other single parents on base

17
Exceptional Family Member (EFMP)
  • Info on medical care/TRICARE
  • Child care resources on base and in the community
    for children with special needs
  • Support groups
  • EFMP Clinic

18
Single Personnel
  • BOSS Program
  • Recreation facilities available
  • Athletic programs
  • Barracks life
  • Social activities
  • Education programs
  • Volunteer programs

19
Miscellaneous Topics to Cover
  • Spouse Employment Contacts
  • Where to send mail

20
Arrival Stage
  • Orient Newcomer to Local Area
  • Show newcomer installation facilities
  • PX, Commissary, Darling Hall
  • Fitness center, clinics, chapel
  • Show where you live where you shop, etc
  • Show major shopping areas and landmarks
  • Accompany Newcomer to In-processing
  • Introduce to supervisor and co-workers
  • Check-in with Housing Office
  • Check-in with Personal Property
  • Take newcomer to banks, post office, etc.

21
Post Arrival Stage
  • Invite newcomer to your home
  • Include spouse and children in sponsor process
  • Have them over for dinner
  • Assist in house hunting
  • They may need transportation to get to
    commissary, house hunting, etc
  • When household goods arrive offer to babysit any
    children so member and spouse can focus on
    getting house situated
  • Assist with registering a vehicle
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