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Services Theme Mid-Term Review

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Mid-Term Review Greg Halseth University of Northern British Columbia halseth_at_unbc.ca 250-960-5826 http://nre.concordia.ca – PowerPoint PPT presentation

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Title: Services Theme Mid-Term Review


1
Services ThemeMid-Term Review
  • Greg Halseth
  • University of Northern British Columbia
  • halseth_at_unbc.ca
  • 250-960-5826
  • http//nre.concordia.ca

2
Outline
  • Context
  • rural services, capacity, new economy
  • 2 Projects
  • Examples of Findings
  • policy implications
  • knowledge mobilization
  • training

3
Rural Services Context
  • Large distances low population density
  • Linked with population / market change
  • Service standards based on urban models
  • specialized services rarely justified by rural
    demand
  • Challenges obtaining resources
  • human financial / limited voluntary sector
  • Demographic change adds pressures
  • newcomers, urban commuters, youth, elderly
  • social exclusion

How can rural communities best reorganize
services for these new conditions?
4
Services and Capacity
  • Services function within each of 4 types of
    capacity relations
  • bureaucratic - public sector
  • market - private sector
  • associative - voluntary sector
  • communal - family and kinship
  • Its about change
  • service eras have shifted capacity relation
    emphasis
  • assessing changes / and adjustments are part of
    capacity analysis
  • shifting roles and functions of relations
  • social, political, and economic restructuring

5
Research Questions and Strategy
  • How has service organization and delivery changed
    in the New Economy?
  • How does the context enhance or inhibit their
    effectiveness?
  • How are adjustments related to capacity and
    change?
  • What innovations do we find?
  • Strategy
  • Site Profile Series
  • General, longitudinal changes
  • Context effects
  • Innovative Services
  • Case studies
  • Processes and challenges

6
Site Profiles
  • Site Profiles 1998, 2000, 2003
  • 2003 Site Profile 22 sites
  • 6 sites in Atlantic Canada
  • 4 sites in Québec
  • 4 sites in Ontario
  • 8 sites in Western Canada
  • Conducted together with the Communications
    Research Instrument
  • Next iteration planned for 2005

7
Examples of Findings Profiles project
  • Few services available in a majority of sites
  • 24 / 116 services in more than 50 of sites
  • Limited in health, legal, child elder care
  • Service provision is declining
  • 63.5 of services previously tracked declined
  • Larger declines health, protection, financial
  • Service declines in metro-adjacent sites
  • health, protection, community services
  • Over 90 of services accessible within 30 minutes
  • Some services are growing
  • 911, ATMs, food banks

8
Policy Challenges Profiles project
  • Messages Service changes
  • Changing services demands
  • population numbers/structure
  • Changing services delivery options
  • must be suited to rural context
  • E.g. Non-Metro-adjacent sites use more communal
    supports than Metro-adjacent
  • Scale at which they are made available within
    places/regions
  • Smaller places cannot support specialized
    approaches

9
Innovative and Voluntary Services Project
  • To explore the changing capacity and roles of
    innovative / voluntary services, including the
    implications for vulnerable populations
  • 4 NRE Sites
  • Mackenzie, BC
  • Wood River, SK
  • Tweed, ON
  • Springhill, NS
  • 10 services in each site

10
Examples of Findings Innov. project
  • Most feel they make a major contribution to local
    well being
  • outcome of delivering services to people (?)
  • Service delivery to site and surrounding area
  • achieve through partnerships
  • Under stress
  • staff / volunteer time
  • funding

11
Policy Challenges Innov. project
  • Messages Links to social cohesion/ capital
    community capacity
  • Services related to community capacity
  • Contribute to social capital, facilitate social
    cohesion
  • but, must consider the human capital limits
  • Tradeoffs between market/bureaucratic capacities
    and associative/communal capacities
  • Bureaucratic and Communal most often jointly used
  • Market and Associative low compatibility
  • Communal and Associative are stressed

12
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