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Lean Thinking

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Title: Lean Thinking Subject: Supply Chain for Lean Enterprise Author: Hossam Farid Description: For more information please contact Hossam Farid, Business ... – PowerPoint PPT presentation

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Title: Lean Thinking


1
Oracle Telecom Solutions for the 21st Century
Robert Brown Senior Director Telecom Media
2
Oracle Telecom Solutions for the 21st Century
  • Oracle in Telecoms
  • Vision for the Industry
  • Industry Solutions
  • Number Portability Solution
  • Questions

3
Oracle in Telecommunications
  • Oracle has been supplying technology and
    applications to the Telecommunications industry
    since the mid-1980s
  • 85 of telecommunications companies worldwide use
    Oracle technology and/or applications
  • This represents a significant proposition of
    Oracle's core business
  • Oracle has developed extensive experience and
    understanding of the needs of Telecommunications
    Operators
  • Through Deployment of
  • Technology
  • Packaged Business Applications
  • Custom Development

4
Commitment and Success in Telecoms
  • Oracle Goes-To-Market by Industry
  • EMEA Telecommunications Group is core team of
    Industry and Solution Specialists
  • Regional Teams (e.g. Spain) lead engagement with
    Strategic Customers
  • EMEA Consulting (Professional Services) Practice
    dedicated to Telecommunications Industry
  • Oracle Applications Development support for
    Industry
  • Dedicated Team for Telecommunications
  • Drive Industry Analysis, Requirements Capture and
    Design
  • Supported by Customer Advisory Board
  • Solution Engineering Teams implement Industry
    Requirements
  • Industry Commitment
  • Customer Board for Telecommunications Business
    Processes
  • Membership of Industry Institutions - e.g. TMF
  • Executive Sponsorships Development EMEA

5
A few International Customers
6
Oracle Telecom Solutions for the 21st Century
  • Oracle in Telecoms
  • Vision for the Industry
  • Industry Solutions
  • Number Portability Solution
  • Questions

7
Maturity Cycle in Software
Maturity
Time
8
Driving the Cycle in Telecoms
OSS
BSS
Create the
Build and
Vision!
Integrate!
Database
ERP
Keep
Complete the
innovating!
capabilities!
9
Oracles Telecoms Mission Statement
  • The BSS/OSS Applications Market
  • Oracle will actively foster the drive to maturity
    in BSS by continually increasing the scope of our
    suite of applications and delivering components
    to meet best-of-breed requirements
  • Oracle is also actively engaged in the evolution
    of the OSS into an open, modular, software-based
    stack
  • The Database Technology Market
  • Continue our leadership in TCO
  • Enable the lean real-time enterprise with
    database support for real-time BSS/OSS
    applications
  • Our goal is to become the leading supplier for
    technology and applications in Telecoms

10
Oracles Strategy for Telecoms
ITU Levels of Telco Management
11
Oracle Telecom Solutions for the 21st Century
  • Oracle in Telecoms
  • Vision for the Industry
  • Industry Solutions
  • Number Portability Solution
  • Questions

12
Industry Solution Sets
  • Applications
  • Product Catalogue for Telecom
  • Customer Data Hub
  • Order to Fulfilment
  • Asset Management
  • Convergent Charging
  • Number Portability
  • Database
  • Service Delivery Platform
  • Customer Insight
  • Carrier Grade Framework

13
Oracle Telecom Solutions for the 21st Century
  • Oracle in Telecoms
  • Vision for the Industry
  • Industry Solutions
  • Number Portability Solution
  • Questions

14
Number Portability - Option 1
De-centralised Bi-lateral Agreements
Telco B NP Database
No Standard Communication Protocols
15
Number Portability - Option 2
Centralised Reference Database
Telco A NP Database
Telco B NP Database
CRD NP Database and Clearing House
Telco C NP Database
Telco D NP Database
Standard Communications
16
NP Business Scenario Customer Porting Request
Carrier A Recipient
17
NP Business ScenarioPorting Order in Progress
Carrier A Recipient
18
NP Business ScenarioPorting Order Activation
19
Number Portability Business Scenario- Affected
Systems
Oracles Focus Area
Support the administrative part of Number
Portability
Used for Routing of calls
20
Oracle Number Portability Solution
End to End Number Portability support
21
Oracle Number Portability SolutionSupport for
the main processes
Operator(s) NPAC
CRM
CRM
Network
Billing ...
RoutingDB
22
Covered NP scenarios in Oracle NP
  • Mobile Fixed numbers
  • Geographical number portability
  • Centralized and Decentralized process
    implementation
  • Can act as Operator NPAC

23
Functionality Summary of the Oracle Number
Portability Solution
  • Porting Order Engine
  • Open interfaces for capturing of incoming porting
    orders from multiple sources
  • Porting Process Engine
  • Tools to design, build, maintain and execute the
    porting processes in a graphical form
  • Communication Engine
  • UI tool to create and maintain the required
    incoming and outgoing messages including support
    for validation and verification of the content

24
Oracle NP Process support
Number Portability Order
25
Built on proven technologies
Standard Technologies
  • Based on Oracle Data Base technology
  • The underlying technology provides a highly
    stable and performant application including
    support for clustering, fail over etc.
  • Based on Oracle Application foundation
  • The Application part adds a proven solution for
    handling of users, responsibility, roles and
    security.
  • Using standard not propriety - technologies
  • Oracle DB
  • Java
  • XML
  • PL/SQL

Insert diagram figure to support the text.
Oracle Applications
Oracle DB
26
Workflow driven execution of Porting Processes
  • Graphical Business Processes
  • The business logic (activation order etc) is
    mainly defined in the Service Fulfillment Manager
    as workflows.
  • The workflow consists of multiple parts
  • One graphical design tool where the processes are
    build
  • One runtime engine where the processes are
    executed
  • One business flow monitor where the executed
    processes can be tracked
  • The execution rules can dynamically change during
    the fulfillment and the output from one step in a
    process can act as input in an other step.
  • The SFM workflow engine lets you create main and
    sub processes that can be reused in any different
    use case.
  • Oracle NP Workflows contains 100 NP specific
    nodes and functions that speeds up the
    implementation

Insert diagram figure to support the text.
27
Complete Data Models for Number Portability
  • Service Provider
  • Number ranges assigned
  • Routing Number
  • Contact details
  • Number Ranges
  • Type of number range (fixed, mobile, ...)
  • Blocked numbers
  • Porting
  • Information about ongoing Porting
  • Information about historical Portings

28
Number Porting Overview
  • Business View
  • All portings can be tracked from a business view
    in order to respond to inquires about a porting
    (active or historical)
  • The information to be found here covers
  • Who is porting to who
  • Stratus of the porting including all date and
    time stamps
  • Network View
  • For each porting it is also possible to see the
    actication view of it every call to an affected
    system is being stored including the status of
    the call (notify billing etc.)
  • Information to be found here covers.
  • The services ported (fax,data,sms)
  • Activation map showing which systems have been
    updated and when

29
Process tracking
  • Order Follow up is supported via the Graphical
    interfaces that provides full drill down access
    from order level until the lowest command level.
    The same GUI provides all information about the
    order such as all incoming data, all outgoing
    data, timestamps for each step.
  • In case of problems all notifcations/errors
    generated by the order can be found in one place.
  • During the execution of an order external systems
    can be notified about the status of the order at
    regular interval.
  • This screen is used by the back office team in
    order to track and resolve problems during a
    porting

30
Summary
  • Number portability will happen
  • The questions is how and what business/technical
    impact
  • The experience from Sweden (and other countries)
    can be learnt from
  • Oracle has a tried and trusted solution
  • We are committed to the industry from HLR/HSS
    through to GL
  • Oracle has the practical experience and knowledge
  • We will ensure a smooth, successful
    implementation with as little impact on existing
    systems as possible

31
A
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