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The Social Impact of Information and Communication Technology

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Title: The Social Impact of Information and Communication Technology


1
The Social Impact of Information and
Communication Technology
  • www.ICT-Teacher.com

2
  • Explain the benefits and drawbacks of the use of
    information and communication technology in
  • manufacturing,
  • industry,
  • commerce,
  • medicine,
  • the home,
  • education
  • tele-working.

3
Computers and Employment
  • Has machinery displaced workers?
  • Steam engine turbines Industrial revolution.
  • Factory workers and robotics.
  • Have computers replaced workers?
  • Have more jobs have been created by the new
    technology (computerisation)?
  • What has happened to clerical workers over the
    last 20 years?
  • How has their skills been lost/changed?

4
The Changing Nature of Employment
  • What has happened to the Farm and Factory
    workers?
  • What is the Service industries?
  • How does computers assist employment in the
    Service industry?
  • Consider banking, travel, supermarket etc.
  • Has computerisation given greater job
    satisfaction?
  • Consider engineering, architecture, accounting
    etc.

5
Changing Locations of Work
  • Where did the population move from/to during the
    Industrial revolution?
  • With Communications technology is this being
    reversed?
  • Where does data processing need to be done, in
    the office or at the end of a phone line?
  • Consider British Airways and other companies
    using call centres, where are these centres?

6
Tele-working
  • What is Tele-working?
  • What are the benefits of Tele-working?
  • Consider environment, commuting, working hours,
    commitments, space saving, team-working in a
    network.
  • What are the problems with Tele-working?
  • Consider management, organisational loyalty,
    social isolation, separation of work with leisure
    time.
  • Would you do any form of Tele-working?
  • Consider doing school-work at home and e-mailing
    it to your teacher.

7
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8
The Other Side
  • What happens to older workers who may find it
    difficult to re-train to adapt to the new
    technology?
  • What happens to people that do not have access to
    the new technology?
  • What about people who try to ignore the new
    technology?
  • What can happen when people rely on technology?
  • Consider back up systems for breakdown, fault
    handling, natural accidents, malicious damage.

9
New Products and Services
  • Will you need to understand and use Information
    Technology?
  • What are some of the new ICT products available
    now?
  • Consider CD Rom, DVD, mobile phones, barcode
    scanning, Internet shopping.

10
Using ICT to Run a Small Business
  • What could the following software packages be
    useful for?
  • Spreadsheet
  • Graphics
  • Word Processing
  • Desktop publishing
  • Database
  • Accounts
  • E-mail
  • Internet browser

11
IT in Banking
  • How is IT used in Banking?
  • Consider telephone banking, Internet banking,
    ATMs, Debit cards, Credit cards, MICR (Magnetic
    Ink Character Recognition) e.g. cheque
    processing, Direct debiting, etc.
  • How is IT used with a Store Card?

12
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13
Internet Shopping
  • Web sites used for advertising have been
    developed into a virtual store. What is a
    virtual store?
  • How can a virtual store help a business?
  • What is another useful by-product that a web site
    can collect?
  • Consider a database of potential customers.
  • What could a business do with this information?

14
Supermarkets
  • Offer on-line shopping for customers unable to
    get to the shop.
  • What are the advantages for the shop?
  • What are the advantages for the customer?

15
Internet Shopping
16
Manufacturing
  • How are computers used in manufacturing?
  • Consider order processing, stock reports and
    replacement, progress tracking. Project
    management budgets, on-time.
  • What is CAD (Computer aided Design)?
  • What is CAM (Computer aided Manufacture)?

17
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18
CAD
  • What are some examples of CAD?
  • How can a computer image help with design?
  • How can an animation software package assist with
    design?
  • How does CAD enhance sales and marketing?
  • What is the difference between Vector based
    graphics and Bit-mapped graphics?

19
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20
CAM
  • What are some examples CAM is used for?
  • How is this system of creating products very
    flexible/individual?
  • Robots are controlled by computers what are the
    basic components?
  • Consider a sensor, a microprocessor, an
    actuator.
  • Give some examples of where robotics are used?
  • Why are robots so useful?
  • Consider repetition, strength, quality, costs,
    hazardous environment.

21
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22
Medicine
  • Give some example where computers are used in the
    Health service?
  • Consider records, databases, computerised
    medical devices, monitoring, expert systems
    (diagnosis), surgery.
  • What is an expert (knowledge-based) system?
  • Consider image capture and processing.
  • What is robotic surgery?
  • Consider operations.
  • How important are computers for the disabled?
  • Consider blind, deaf, special devices, implants.

23
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24
Education
  • Why are there so many computers in schools?
  • How do computers assist with teaching and
    learning?
  • What is an interactive teaching package?
  • How should the Internet be used to assist
    learning?
  • How can computers help with distance learning?

25
Can Computers Replace Teachers
  • What can computers do that is better than having
    a teacher?
  • Consider pace, repetition, patience,
    consistency, cost effective.
  • What can a teacher do that is better than a
    computer?
  • What could the classroom of the future look like?
  • will it exist,
  • will students need to attend school,
  • could they choose what subject to do and when,
  • will they be motivated to take charge of their
    own learning?

26
Dependence on IT
  • How are individuals dependant on IT?
  • Routine chores money, shopping, holiday,
  • Scanners and imaging systems,
  • Traffic control, and car parking, motorway,
  • Flood warning systems,
  • Computer controlled braking, fuel, on cars,
  • Personal use, data, accounts, education,
  • Electrical devices in the home, washing machines,
    video DVD players, microwaves, etc,
  • Telephone lines for Internet communications.

27
  • How are organisations dependant on IT?
  • Consider the type of organisation
  • Supermarkets,
  • Hospitals,
  • The emergency services,
  • The utility companies,
  • Schools,
  • Air traffic control,
  • Nuclear power stations.
  • What would be the consequences of failure on the
    organisations above?

28
Multimedia
  • What is meant by multimedia?
  • What are necessary to run multimedia software?
  • How can multimedia assist learning?
  • What is Authoring software?
  • What help are Internet based services in finding
    your preferred university degree course?
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