Group Members:

1
Managing Xeroxs MDC

• Group Members
• Angela Lee
• Dragon Pak
• Gary Wong
• Peter Petrov
• Suki Chan

MGTO650N Managing Organizational Change
2

• The 2 CHOICES for John Clendenin
• Why there are 2 choices?
• Three lens
• Interpersonal skills
• Impact analysis for different path
• Our Suggestion

Agenda
Issue
Reasons
Analysis
Suggestion
3

• Johns 2 choices
• Move to head logistic optimization
• OR
• Remain as the head of MDC with an additional
  two-year commitment

Issue
Agenda
Reasons
Analysis
Suggestion
4
TOO successful ? Johns
achievements in MDC
Reasons
Agenda
Issue
Analysis
Suggestion
5
Challenges
Strategies

• Political Lens
• Limited resources
• Different interests

• Created his human capital step-by-step
• Caught the waves, knew underwater currents

• Cultural Lens
• Close-knit society
• Eccentrics banded together by an eccentric

• Encouraged teamwork and fair treatment
• Behind-the-scenes role / a lobby man
• Overlapped job responsibilities

• Strategic Lens
• Corporate objective ? ROA
• Limited support within the USMG in multinational
  approach

• Set a bar high / long term oriented
• Understood stakeholders interests
• Honored customer requirements

Reasons
Agenda
Issue
Analysis
Suggestion
6

• Evaluation of Clendenins Interpersonal Skills
• Stayed close with his colleagues
• Built credibility and trust
• Sharpened and maintained employee involvement
• Constructed manageable stress

Excellent !
Reasons
Agenda
Issue
Analysis
Suggestion
7
Hidden FORCES pressurizing these 2 choices
Analysis
Agenda
Issue
Reasons
Suggestion
8
John Clendenin
Top Management

• To extend his social capital
• To increase knowledge
• To be super successful again

• To ease tension / seek harmony
• To transfer skills

Fred Hewitt
John Clendenin

• To remove threat
• To secure his own power base
• To extend his social capital by promoting his
  support to MDC

• To extend power base
• To remain in comfort zone
• To stay on career track

Analysis
Agenda
Issue
Reasons
Suggestion
9

• To extend his social capital
• To increase knowledge
• To be super successful again

Pros

• Need to build the new power base at risks
• Nature of job changed from independent dept to
  one of the many others

Cons
SHIFT
STAY

• To extend power base
• To remain in comfort zone
• To stay on career track

Pros

• Limited knowledge about other organizations
  operation
• No room for fantastic growth super
  performance
• Unable to ease resentment among corporation

Cons
Analysis
Agenda
Issue
Reasons
Suggestion
10
Analysis
Agenda
Issue
Reasons
Suggestion
11
Suggestion for John
MOVE TO NEW POSITION

1. Prospect in MDC is diminishing
2. Consolidate wider foundation
3. Negotiate to promote his peer in MDC

Suggestion
Agenda
Issue
Reasons
Analysis
12
Questions? - Thank you!
Agenda
Issue
Reasons
Analysis
Suggestion