Coaching Key points

1
Coaching for Performance Performance
2
Outcomes

• Clarify what coaching is/is not
• Aware of the value of coaching
• Identify when coaching may be of use
• Identify barriers
• Next steps

3
focusing efforts
After S Covey Glasser
4
Trust Accountability
The ability to account for ones actions with
reference to effective learning and teaching
Why not live here?
Trust
Accountability
5
what is coaching?
Coaching aims to enhance the performance and
learning of others. It involves providing
feedback but it also uses other techniques such
as motivation, effective questioning, and
consciously matching your style to the coachees
readiness to undertake a particular task. It is
based on helping the coachee to help her/himself
through dynamic interaction it does not rely on
a one-way flow of telling and instructing. Max
Landsberg McKinsey Co
6
spectrum of activities
Internal motivation High awareness High
responsibility Leadership
External motivation Prescribed behaviour Managemen
t
Mentoring
Coaching
Training
Directing
T E A C H I N G
Telling/ instructing
Demonstrating/ Guiding
Problem solving/ Supporting
Mentoring/ Counselling
7
Knowledge (Thorough) Skill (Strong) Transfer (Executive implementation)
Study the theory 10 5 O
Theory Demonstration Modelling 30 20 0
Theory Demonstration Practice Usually simulated during training 60 60 5
All above Peer Coaching During and after training 95 95 95
Percentage of people achieving the learning
outcomes
Joyce Showers
8
GROW
Goals What do you want?
Motivation
Reality What is happening now?
Options What are your choices?
Will What will you commit to?
9
Some possible questions
G-What do you want? What are you aiming to
achieve? What would the ideal look like? R-What
is happening now? What have you tried so far?
What obstacles have you encountered? What
works? O- What do you want to do? What
alternative approaches are there? Which options
interest you? Have you thought of? W- What are
the next steps? What might get in the way? What
support/planning is required? When will you
start? What are the barriers? Enablers?
10
So What gets in the way?

• Time
• Commitment
• Competence
• Personal protection
• School culture
• Congeniality v collegiality