Introduction to Management

1
Introduction to Management
Chapter1

• I-Management and Managers
• 1-What is Management?
• Efficiency Doing the things the right way
  (refer to the relationship between inputs and
  outputs).
• Effectiveness Doing the right things (goal
  attainment)

2
Efficiency Effectiveness
3

• 2-Why study Management?
• 3-What is Manager?
• Manager
• Organization
• Operating employee or Operative, Non-managerial
  personal
• The Qualifies of Manager
• See the book on page 2

4

• 4-Levels of Management

Middle Management
RD Marketing Finance Product
Human resource
Function Areas
5

• Top Managers
• Middle Managers
• First Line Managers
• 4-Functional Managers?
• Marketing Managers
• Operation/Production Manager
• Financial Managers
• 5-Functional Managers? cont.
• Human Resource Mangers

6

• II-Management processes
• 1-Four Functions of Management?
• Planning
• Organizing
• Leading
• Controlling

7

• 2-Levels of Management Functions
• Top Manager
• Planning long range planning
• Organizing the whole structure, staffing upper
  level positions.
• Leading motivating devices
• Controlling Setting overall control systems and
  standards.

8

• Middle Manager
• Planning Some long range and some short range
  planning.
• Organizing individual division.
• Leading Implement motivational program.
• Controlling Setting specific goals, getting
  feedback, solving routine problems.

9

• First line Manager
• Planning Short range planning.
• Organizing Training new workers, evaluating
  workers process.
• Leading dealing with day-to-day motivation.
• Controlling getting progress reports, solving
  day-to-day activities.

10
Management Functions
Percentage
Management Levels
Planning Organizing Leading Controlling
28 36 22 14 100
Top Manager
18 33 36 13
100
Middle Manager
15 24 51
10 100
First line Manager
11

• 2-Managerial Roles
• Interpersonal
• Figurehead
• Leadership
• Liaison
• Information
• Monitor
• Disseminator
• Spokesperson
• Decision
• Entrepreneur
• Disturbance handler
• Resources allocator
• Negotiator

12

• 3-Managerial Skills
• Technical skill
• Human skill
• Conceptual skill
• Conceptual Human Technical

Top Manager Middle Manager First line Manager
50
10
40
40
30
30
10
40
50