CLASSIFICATION OF GUESTROOMS

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CLASSIFICATION OF GUESTROOMS
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According to Number of Beds

• Single room a room with a single bed, and is
  sold to only one person.
• Twin room a room with two single beds, good for
  two persons.
• Double room a room occupied by two persons with
  one double bed.
• Double-double (also twin double) a room with
  two double beds or two queen beds, occupied by
  two or more persons.

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• Triple room a room that can accommodate three
  people either in one double bed and one roll away
  bed or two single beds and one roll away bed.
• Quadruple room a room that can be occupied by
  four people. It may have two twin beds or two
  double beds.
• Family room a room with at least one double
  bed, and one or more single beds, designed to
  accommodate one small family.
• King room a room with a king-sized bed, maybe
  occupied by one or two people or one small family.

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According to price, layout and facilities

• Economy a room for an economical rate, usually
  short of standard facilities like air con,
  television and other amenities.
• Standard a room sold at moderate rate, equipped
  with standard facilities and amenities like air
  con, toiletries, TV, bed, night table etc.
• Deluxe a more luxurious and spacious with
  amenities of superior quality, sold a much higher
  price than standard rooms.

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• Studio a room with a studio bed, which can be
  converted into a bed. It may also be called an
  executive room.
• Connecting room two or more rooms with entrance
  doors from the outside door between them through
  which guests can get through each bedroom without
  going out of their rooms.
• Adjacent or adjoining rooms rooms located side
  by side that do not necessarily have a connecting
  door.
• Suite a room with a parlor or living room
  connected to one or more full sized bedrooms,
  equipped with luxury amenities.

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Types of Suites

• Junior suite a room with a bed and a sitting
  area (usually a small lounge). There maybe a
  small, separate bed connected to the living room
  or parlor. It is also called a mini suite.
• Penthouse suite a suite usually located on top
  floor of the property.
• Executive suite a suite designed for a top
  executive, with facilities and amenities of
  superior quality.
• Hospitality suite a suite used for entertaining
  visitors serving as function room or a parlor.

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Type of beds

• Single bed a bed approximately 36 inches by 75
  inches.
• Double bed a bed that can accommodate a couple
  or two individuals. It is approximately 54 inches
  by 75 inches in size.
• Queen bed an extra long, extra wide bed, about
  60 inches by 80 inches in size.
• King bed an extra long, extra wide bed, about
  78 inches by 80inches in size.
• Roll-away bed a portable bed with or without
  wheels also called extra bed.

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Various Types of Guests

• Very Important Person (VIP) a well renowned
  gust like high-ranking officials, executives,
  etc., who warrants a special treatment.
• Very, Very Important Person (VVIP) a highly
  renowned person who deserves special treatment
  like dignitaries, ambassadors, etc.
• Free Independent Travelers or Foreign Individual
  Tourist (FIT)) tourists or travelers traveling
  alone not joining any tour group.
• Joiner person joining another guest in the same
  room.

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Room Amenities
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Bedroom Amenities

• DND Sign
• Make Up Sign
• Closet with at least 6 hangers
• Beds
• Single bed 36 x 75
• Double bed 54 x 75
• Queen bed 60 x 80
• King bed 78 x 80

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• Bed linen
• Bed skirting or flounch
• Bed pad
• Bed sheet
• Size allocate an allowance of 20-25 inches over
  bed size (on all sides). This depends on the
  mattress.
• Bed cover
• Pillow with a pillow slip and a pillow case one
  per occupant two for double and matrimonial beds

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• Shoehorn and shoe cloth
• Luggage rack
• Dresser table with vanity mirror and dresser lamp
• TV set
• Night table with night table lamp. On top of the
  table is a telephone, in-house telephone
  directory, room service menu, under the table is
  a safety and security booklet and bible

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• Guest folder or compendium. Contains envelope,
  stationery, ball pen, post card, directory of
  hotel services, guest comment survey, and small
  note pad.
• Dresser chair
• Coffee table and two easy chairs, ashtray and
  match on top of the table
• Floor lamp

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• Service tray with thermo jug filled with cold
  water two covered glasses
• Side table
• Room service menu
• House rules
• Telephone with in-house telephone directory
• Safety handbook containing safety tips during
  emergencies
• Fire exit directional signs

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Bathroom Amenities

• Bathroom linen
• Bath towel 25 x 54 500 gm
• Hand towel 18 x 33 150 gm
• Face towel 13 x 13 60 gm
• Two towels per room for one set, one towel per
  occupant
• Bath mat 20 x 30 450 gm
• Hair shampoo and conditioner
• Shower cap
• Soap (must be sealed) one soap per occupant

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• Toilet tissue
• Facial tissue
• Garbage can, underlined with plastic liner
• Laundry bag
• Pressing/ Laundry List
• Morning kit (small package of toothbrush and
  toothpaste)
• Shaving kit (contains shaver and shaving cream)
• Sanitary bag

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Luxury Amenities (for deluxe rooms)

• Bubble bath gel (if tub is installed)
• Bath robe
• Slipper
• Sewing kit
• Water heater with two cups and saucer and sachet
  of coffee, tea, creamer and sugar
• Hand and body lotion and cologne
• Body scrub
• Fruit basket
• Hair dryer

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During room checking, the housekeeper checks the
status of each room using the following codes,
then prepares the housekeeping room status report
and endorses it in triplicate copy. One for the
Front desk, as their reference in assigning
rooms, one for the linen room and another copy
left on the floor for easy mapping.
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Room Status Codes

• OCC Occupied HL Heavy Luggage
• VC Vacant and Cleaned LL Light Luggage
• VD Vacant and Dirty NL No Luggage
• OR Occupied and Ready DL Double Lock
• OC Occupied and Clean CL Chain Lock
• OD Occupied and Dirty HU House Use
• CO Check-out NCI Newly Checked-In
• OOO Out of Order NS No Show
• DND Do Not Disturb SO Slept Out
• V/ O or O/ V Status unclear BLO Blocked
• LO lock Out V - Vacant
• DO Due Out MUR Make Up Room
• DNCO Did not checked out VR Vacant and Ready
• VCI Vacant, Cleaned and Inspected