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Enterprise Risk Management

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Enterprise Risk Management Risk Assessment & Goal Setting Matrix Introduction to Speaker Doug Spight Safety Officer, City of Longmont, Colorado Today s Agenda City ... – PowerPoint PPT presentation

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Title: Enterprise Risk Management


1
Enterprise Risk Management
  • Risk Assessment Goal Setting Matrix

2
Introduction to Speaker
  • Doug Spight
  • Safety Officer, City of Longmont, Colorado

3
Todays Agenda
  • City of Longmont History
  • Review of ERM
  • Launching ERM at City of Longmont
  • Overview of Self Assessment Worksheet
    (attachment)
  • Preview of Risk Safety Best Practices
    Assessment Tool (attachment)
  • Preview of Goal Worksheet (attachment)

4
City of Longmont
  • Founded in 1871
  • 22 Square Miles
  • Elevation of 4,979 Feet Above Sea Level
  • 37 Miles from Denver
  • Population Approximately 77,000
  • 8 Departments (Admin., Com. Dev, Com. Svc,
    Finance, Fire, Police, Power Communication,
    Water/Wastewater
  • 850 Fulltime Employees, and 300-400 PT/Tmp

5
City of Longmont
  • Longmont Power and Communication (LPC)
  • Services 36,407 Customers.

6
How Longmont Started
  • Executive Directors Goal
  • A sustainable safety management program
  • An open communication component
  • City wide involvement

7
How Longmont Started
  • Tailored Approach to Organization
  • Our Goals
  • Safety Recognized as Part of Risk Management
  • Risk Management Component of Annual Appraisal

8
Rolling Out
  • Year-long assessment
  • White Paper
  • Whats going right
  • Gaps
  • Responsibilities of Supervisors
  • Performance Appraisal Risk Safety Goals
  • Organizational by-in via committee

9
Committees Charge
  • To plan the process that will facilitate
    embedding of ongoing risk and safety assessment
    and management into the Citys daily operations
    and culture

10
The Risk Safety Committee
  • Members
  • Facilitator
  • Scribe

11
The Risk Safety Committee
  • Goals Accomplishments
  • Identify risks inherent to delivery of City
    services
  • Identify current risk safety management
    competencies
  • Identify best practices products link to
    others
  • Develop assessment tools
  • Deliver tools City - wide

12
Three Tools
  • Self Assessment Worksheet
  • Risk Safety Best Practices Assessment Tool
  • Universal Risk Categories
  • Three Levels Strategic, Programmatic,
    Operational
  • Goal Worksheet

13
Universal Risk Categories
  • Catastrophes
  • Economic/Financial Operations
  • Technology Hazards
  • Customer/Citizens
  • Reputation/Political
  • People Assets
  • Legislative/Laws/Regulations
  • Physical Assets
  • Environmental
  • Compliance

14
Three Levels
  • Strategic
  • Mayor/City Council, City Manager, City Attorney
    Executive Directors
  • Programmatic
  • Directors, Managers, Superintendents and
    Supervisors
  • Operational
  • Line Workers

15
Catastrophes
  • Winter Storms
  • Landslide mudslide
  • Sinkholes
  • Erosion
  • Windstorms
  • Tornadoes
  • Thunderstorms/Lightning
  • Wildfire
  • Flood

16
Catastrophes
  • Fire
  • Drought
  • Heat
  • Extreme Cold
  • Biohazards
  • Nuclear
  • Chemical Releases
  • Explosions
  • Environmental Exposures
  • Dam Breakage
  • Water Contamination

17
Economical/Financial Operations
  • Contracts to supply goods and services
  • Contracts to receive construction services
  • Contracts to supply goods or services
  • Award of franchises
  • Real estate leases
  • Real estate purchase or sale
  • Contracts of easements
  • Contracts for joint use of owned or non-owned
    facilities
  • Contracts for use of public places

18
Economical/Financial Operations
  • Contracts to jointly operate programs with
    another entity
  • Equipment and motor vehicle leases
  • Notes, mortgages and loan
  • Insurance contracts
  • Employee credit/purchasing cards for which City
    is responsible
  • Citizen records confidentiality
  • Financial transactions
  • Mutual aid agreements
  • Cash handleing

19
Technology Hazards
  • Information Systems
  • (Mainframe, Network servers, UPS, Desk top
    computers
  • Laptop computers, internet, email, websites)
  • Gis
  • Cis
  • Pagers
  • Radios
  • Phones
  • Cell Phones
  • Power point projectors
  • TV
  • Security Systems

20
Customer/Citizens
  • Communication with the Public
  • Safety of buildings
  • Special events
  • Liability to injured third parties for negligent
    hiring, training, supervision, or retention of
    employees
  • Inadequately qualified, trained or supervised
    employee injures third party
  • Environmental exposures
  • Customer complaints
  • Damage to private party due to services
  • Traffic control

21
Reputatiopn/Political
  • Contract fairness
  • Impact of project construction
  • Loss of public trust / confidence

22
People Assets
  • Independent contractors
  • Drug and alcohol free work place
  • ADA accommodations
  • Violence in the work place / field
  • Dog bites
  • Employee wellness programs
  • Fitness standards (functional capacity
    evaluations)
  • Employee on-the-job injury, illness, exposure
  • OSHA related losses
  • Loss of qualified, experienced employees

23
Legislative/Laws/Regulations
  • Civil rights
  • Privacy rights
  • Employment (hiring, discipline, incentive
    programs, termination, right to privacy,
    confidentiality)
  • Land use planning
  • Law enforcement practices
  • Environmental
  • Waste disposal
  • FEMA
  • Historic items excavated

24
Physical Assets
  • City buildings
  • City utilities
  • City parks
  • Construction projects
  • City infrastructure
  • Recreation facilities
  • Fleet vehicles
  • Watercraft
  • Computer and AV equipment
  • Tools
  • Portable structures
  • Animals (police dogs)

25
Environmental
  • Hazardous materials use, storage, transport,
    waste stream generation
  • Landfills
  • Water discharge
  • Asbestos
  • Hazardous materials dumped on city property
  • EPA claims
  • Employee exposure
  • Citizen exposure
  • EMF exposure
  • Lead based paint

26
Compliance
  • EPA
  • OSHA
  • ANSI
  • UST
  • DOE
  • HUD
  • DOE
  • NFPA
  • CPPB
  • ADA
  • ATF
  • DEA
  • Health Department
  • MUTCD
  • NPDES

27
Finished Product
  • Self Assessment Worksheet ( attached)
  • Matrix (attached)
  • Goal Work sheet (attached)
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