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???????? Success with BEC

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Success with BEC BEC-The New Business English Certificates Course 2010.09 – PowerPoint PPT presentation

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Title: ???????? Success with BEC


1
???????? Success with BEC
  • BEC-The New Business English Certificates Course
  • 2010.09

2
????????(??)????
  • ???? Course Number
  • ???? Course Name????
  • ???? Textbook????????
  • (???)???????
  • ???? Studying Hour Credit 36/2

3
????????(??)????
  • ?????? Course Description
  • ??????MBA?????????????,?????????????????
    ???????????????,??????????????????????????????????
    ??????????????????????????,???????????????????????
    ???????????

4
????????(??)????
  • ?????????? Course Objective
  • 1. ???????????????????????????,???????????????
  • 2. ?????????????????,???????????????,??????,??????
    ?
  • 3. ???????????????????????????????????
  • 4. ?????????????,???????????????????

5
????????(??)????
  • ???????,??????????????????????????????????????????
    ???,???????????????????????????,??????????????????
    ????

6
????????(??)????
  • ?????? CONTENTS

M Business topic Business skills Exam spotlight
1 1.1 World of work P6 Reading training and workshops Listening What does your job involve? Grammar The present simple Adverbs and expressions of fequency Speaking Work-life balance 1.2 Personal and professional details P10 Vocabulary Meeting people Writing Personal and professional profiles Vocabulary job and work Reading Employee of the Year Award 1.3 BEC Preliminary Exam Format Reading Test Format P14
7
????????(??)????
M Business topic Business skills Exam spotlight
2 2.1 Work in progress P16 Listening New projects Grammar The present continuous Reading Temping is learning Speaking Temporary jobs Vocabulary Hiring and firing 2.2 Making arrangements P20 Listening Arranging a meeting Writing Confirming a meeting Grammar Prepositions of time at, in, on Writing Accepting an invitation 2.3 Writing Test Format P24
8
????????(??)????
M Business topic Business skills Exam spotlight
3 3.1 Company biography P26 Reading The man behind McDonaldS Grammar The past simple Reading Company profiles Speaking Presenting your company 3.2 Company performance P30 Vocabulary What companies do Writing Press release Listening Company structure Vocabulary Production, sales and share prices Reading An agency built on proactive processes 3.3 Listening Test Format Listening Test Part One P34
9
????????(??)????
M Business topic Business skills Exam spotlight
4 4.1 International business P36 Reading Fashion industry crisis after EU import ban Listening Views on import controls Speaking Imported goods Grammar Modal verbs can/could/should Reading business 2 business global communication 4.2 Business communications P40 Speaking On the phone Writing Dealing with complaints Grammar will for offers and promises Listening Telephone messages 4.3 Speaking Test Format Speaking Test Part One P44
10
????????(??)????
M Business topic Business skills Exam spotlight
5 5.1 Career choices P46 Reading Escaping the rat race Vocabulary Money expressions Grammar The present perfect Listening Career changes 5.2 Achievements and plans P50 Reading In-company communication Writing Progress reports Reading Talking about results Grammar going to Listening Negotiating a bank loan 5.3 Reading Test Parts One to Three P54
11
????????(??)????
M Business topic Business skills Exam spotlight
6 6.1 Business travel P56 Listening Flight problems Grammar Reported speech Reading No card, no ticket 6.2 Travel arrangements P60 Vocabulary Hotel amenities Writing Booking enquiries Listening At the hotel Listening Arranging business travel Speaking Making a booking Writing Changes to flight details 6.3 Writing Test Part One P64
12
????????(??)????
  • ?????? Course Arrangements
  • ?????6???,??????3???,??6??,? 36????
  • ????????? Teaching Method
  • ???????,?????

13
????????(??)????
  • ?????? Requirements
  • 1. ?? 15
  • 2. ????????? 25
  • 3. ???? 60
  • 4. ???? ????
  • ? ??1/3 ????????????

14
????????(??)????
  • ???????? Textbook Reference
  • ???? TEXTBOOK
  • ????????(??)????(???)
  • ??????? 2008. 10
  • ????REFERENCE
  • ????????(??)????(???)
  • ??????? 2009. 1
  • ????????(??)????(???)
  • ??????? 2009. 6
  • ????????(??)???(???)
  • ??????? 2009. 2

15
????????(??)????
  • ????????Websites
  • 1.??????????
  • ???? http//www.businessweek.com/
  • ???? http//www.ft.com
  • ?? http//www.fortune.com/
  • ?????? http//www.hbr.com
  • ??? http//www.forbes.com
  • ??? http//www.entrepreneur.com

16
????????(??)????
  • 2. BEC??????
  • http//www.24en.com/BEC/http//www.bec2.cn
  • http//www.51test.net/bec/
  • http//www.shareidea.cn/study_bec.asp
  • http//www.businessenglishpod.com/
  • http//www.englishclub.com/business-english/index.
    htm
  • ?????????? ???
  • 2010?8?

17
1.1 World of work ????
Focus ???? 1.???????????? 2.?????????????????????
????????? 3.????????????????? 4.???????????????
18
New words and Expressions
  • business n. ????????
  • technique n. ??,??
  • cross-cultural adj. ????
  • Internet n. ???,?????
  • presentation n. ????,??,??
  • public speaking ??,??
  • consultant n. ??
  • consultancy n. ????
  • run vt. ??(??/ ???)

19
New words and Expressions
  • one-to -one ????
  • accredited adj. ???
  • motivational adj. ??????,
  • client n. ??
  • entertaining adj. ???,?????,
  • professional adj. ???,???
  • involve vt. ?????????????
  • responsibility n. ??,??????
  • be responsible for sb./ sth. ???/????

20
New words and Expressions
  • title n. ??,??
  • sample n. ?? ????
  • account n. ??,??
  • correspondence n.(???)??
  • badge n.??
  • identify vt. ??,??
  • workshop n. ???,???

21
New words and Expressions
  • catering service ????
  • MD managing director ???,???,????
  • gadget n. ?????,????
  • interior adj. ????,????
  • memo n. ???,??,??
  • electrical appliances ??,????
  • ship vt. ??

22
New words and Expressions
  • power point ??????
  • bonus n. ??
  • catalogue n. ????
  • positive adj. ?????
  • presence n. ??,??,??
  • diary n. ???
  • Athens n. ??(????)

23
Expressions on Job
  • Do you like your job?
  • Do you often travel abroad ?
  • How are you?
  • Not too bad, thanks.
  • I work for a company that
  • I work as
  • What does your job involve ?
  • My job involves doing
  • What do you do ?
  • I deal with
  • Who is your MD?
  • I am based in .

24
Reading Training and workshop
??????????
  • Background knowledge
  • ???????
  • ???????????
  • 1. ????(Internal training??in-house- training
    )???????????????,?????on-the-job
    training,?????????
  • 2. ???? (external training),???????????????????,??
    ??? off-the-job training?
  • 3. ???? (web-based training)??????????????????????
    ?????????????

25
Reading Training and workshop
  • ???????????
  • 1. ??????? (New employee orientatiion training)
  • 2. ?????? (Leadership training)
  • 3. ???????? (Performance appraisal training)
  • 4. ?????? (Personal computer training)
  • 5. ?????? (Team building training)
  • 6. ???? (Hiring process training)
  • 7. ????? (Training the trainer)
  • 8. ??????? (Operating new equipment training)
  • 9. ??????? (Sexual harassment training)

26
JC??????
  • JC???????????????????????????????,?Janet
    Coyte,???.???????????????????????.????????????????
    ?.?????,??????????????? ???????????????????????
  • ???????,??????????????????????,???????????,???????
    ????????
  • JC ??????????????????????

27
Listening What does your job involve?
???????????
  • Job titles ????
  • Chairman of the Board of Directions ???
  • Managing Director/ General Manager ???
  • CEO Chief Executive Officer ????,?????
  • CFO Chief Financial Officer ?????
  • Financial Director ????
  • Marketing Director ????
  • Production Director ????

28
Job titles ????
  • Personnel Manager/Human Resources Manager ????
  • Chief Accountant ????
  • Sales Manager ????
  • Marketing Manager ????
  • Public Relations Manager ????
  • Advertising Manager ????
  • Works/Factory/Production Manager ????
  • Purchasing Manager ????
  • After-sales Manager ????

29
Job titles ????
  • Communication/ Information Manager ????
  • Quality Manager ????
  • R. D. Manager ????
  • Management consultant ?????
  • Personal assistant ????,????
  • Sales representative ????
  • Consultant ??

30
GrammarThe present simple
?????
  • ?????????
  • 1.???????????
  • (Permanent situations)
  • 2. ???????????
  • (Habits and frequency of activities)
  • 3. ???? (???????)
  • (Timetables with a time expression)

31
Adverbs and expressions of frequency
  • 1. Adverbs of frequency Words such as always,
    usually, often, sometime, occasionally, rarely,
    seldom, and never usually come before the verbs.
  • 2. Expressions of frequency once a week, twice a
    month, every Monday, on Thursdays. These usually
    go at the end of the sentence.
  • ??????????????be ???

32
Adverbs and expressions of frequency
Adverb Frequency
always 100
usually 90
often 75
sometimes 30
rarely 10
never 0
33
Speaking Work-life balance
????????
  • Discussion
  • Do you work or study too much?
  • Do you know how to balance your work with you
    life?
  • What kind of life do you prefer, love the life
    you live or live the life you love?

34
Speaking Work-life balance
  • Ways of work-life balance
  • (????????????)
  • 1. Prioritize tasks
  • (?????????)
  • 2. Set aside one night each week for
    recreation(????????????)
  • 3. Seek professional help
  • (??????)

35
1.2 Personal and professional details
?????????
  • Focus ????
  • 1.?????????????????
  • 2.????????????????????
  • 3.??????????????
  • 4.???????

36
New Words Expressions
  • division n. ???,??
  • colleague n. ??
  • profile n. ????????
  • questionnaire n. ??,???
  • interview n. ????
  • single adj. ???,???
  • musical instrument ??
  • file n. ??,??

37
New Words Expressions
  • destination n. ???
  • follow-up questions ????,????
  • swap vt. ??
  • electronics n. ???????
  • varied adj. ????,?????
  • confectionary adj. ???,???????
  • annual adj. ???,???
  • allocate vt. ??,??
  • candidate n. ???
  • criterion n. ??,?? pl.(??) criteria

38
New Words Expressions
  • Inc. adj. Incorporated ???,?????
  • employee n. ??,??
  • value n. ???,??
  • supervise vt. ??,??,??
  • coordinate vt. ???
  • scuba diving ????
  • marathon n. ?????
  • finance assistant ????
  • audit vt. ??

39
New Words Expressions
  • masters degree ????
  • judo n.??
  • Chronic Fatigue Syndrome ???????
  • ambitious adj. ?????
  • journalism n. ???,???
  • breed vt. ??
  • terrier n. ???
  • chewing gum ???
  • gallery n. ??,???
  • format n. ??,??
  • SARS--Severe Acute Respiratory Syndrome
    ??????????,???????,????

40
Background knowledge
  • English Name ??????
  • ?????
  • ???????????????,???????(first name )???(middle
    name ) ??(last name)
  • first name ?middle name???????,???? given name
    ,????????Christian name?
  • ??????,??last name??family name ???????surname?
  • ??????????,??????????,?????????????????????

41
English Name
  • ????????
  • ??????????????,?????????.?????J. K. Rowling
  • Joanne Kathleen Rowling
  • Joanne first name
  • Kathleen middle name
  • Rowling surname/ family name

42
Speaking Meeting People ???
  • Useful Languages
  • Whats your name ?/
  • What are your hobbies?/
  • Where are you from/
  • Whats your job/
  • Whats your favorite place for holidays ?
  • Why do you learn English ?/
  • How often do you do sports/ go shopping?
  • Why do you like listening to music?
  • How do you like your job?

43
Writing Personal and professional profiles
???????
  • Interview/questionnaire
  • Do you have a hobby?
  • Write a personal profile
  • Name ____________
  • Surname __________
  • Town/City__________
  • Hobbies___________
  • Family ____________
  • Job title ___________

44
Vocabulary Job and work
  • Job and Work ????
  • (1) work ????,?job ????
  • (2) work ??????,job ??????
  • (3) work ?????????????????Job ???,???????,??,????
    ???

45
Reading Employee of the Year Award
??????
  • Criteria of Employee of the Year Award
  • (??????????)
  • Make a significant contribution to company
    efficiency, profit, product development or staff
    development.
  • Deal with professional or personal problems
    successfully.
  • Be a mentor or set a positive example to others.
  • Represent the company values of healthy living.

46
????????
  • ????????????????SCUBA Diving,SCUBA???Self Containe
    d Underwater Breathing Apparatus???????????,??SCUB
    A,?????????????????????SCUBA????????????????

47
New Words Expressions
  • efficiency n. ??
  • profit n. ??
  • mentor n. ????
  • make contribution to ????
  • personal problem ??(??)??
  • set an example to ????
  • be based in ???
  • raise money ??

48
New Words Expressions
  • Masters degree in business administration
    MBA????
  • Chronic Fatigue Syndrome ???????
  • be in charge of ??
  • best-selling ??
  • be famous for ???
  • think of a new idea ?????

49
1.3 BEC Preliminary Exam BEC????
  • Introduction to BEC Preliminary Exam

Paper Skill(s) Marks Length minutes Structure
1 Reading writing 3030 90 minutes (Reading 60 mins) (Writing 30 mins) Reading 7 parts Writing 2 parts
2 Listening 30 40 minutes 4 parts
3 Speaking 30 12 minutes 3 parts
50
BEC Exam Format ????
Part Questions Task type Text type Example
1 5 Multiple choice Notices,messages, Timetables, adverts, leaflets, etc. Unit 5 page 54
2 5 Matching Notice, list, plan, contents page, etc. Unit 5 page 54
3 5 Matching Graphs, charts, tables, etc. Unit 5 page 55
4 7 Right/ Wrong/ Doesnt say Advert, business letter, product description, report, minutes, etc. (150-200 words) Unit 9 page 94
51
BEC Exam Format
5 6 Multiple choice Newspaper or magazine article, advert, report, leaflet, etc. (300-400 words) Unit 9 page 95
6 12 Multiple choice, cloze Newspaper or magazine article, advert, leaflet, etc. (125-150 words) Unit 12 Page 124
7 5 Form-filling, note completion Short memos, letters, notices, adverts, etc. Unit 12, page 125
52
2.1 Work in progress ????
  • Focus ????
  • 1 ??????
  • 2 ???????????????
  • 3 ?????????????????
  • 4 ??????????

53
New Words Expressions
  • Be in progress ????,????
  • project n. ??,??
  • Garden vi. vt.???????,??????
  • Update vt. ??
  • Construction n. ??,???
  • Apart from ????
  • Minor adj. ???,???
  • Proceed vi. ??,????

54
New Words Expressions
  • panorama n. ??,???
  • management team ????
  • take shape ??
  • ahead of schedule ???????
  • financial report ????
  • temp n. ????
  • help out ??(??)????

55
New Words Expressions
  • give a presentation of ????
  • launch vt. ??,??,????
  • photocopy vt. n. ??,??
  • branch n. ??,??,???
  • projector manager ????
  • subcontractor n. ???
  • period of transition ???
  • permanent job ?????

56
New Words Expressions
  • temporary employment agency ????????
  • try out ??,??
  • take maternity leave ???
  • option n. ??,??????
  • career field ????
  • existing skills ?????
  • supervisor n. ??,???
  • temorary job ????

57
New Words Expressions
  • ask for a pay rise ?????
  • meet ones target ????,????
  • sack vt. ??
  • administration work ??????
  • Brazil ??
  • Lisbon ???(?????)
  • Belem ?? (?????????)
  • Fortaleza ???? (?????????)
  • Valencia ???? (???????)
  • Montpellier ???? (??????)

58
Listening New Projects ???
  • Focus ????
  • Get some information in details from the
    conversation
  • (1) the relationship between the two speakers
  • (2) the place of the conversation
  • (3) the new projects

59
Grammar The Present Continuous
?????
  • The present continuous is used to talk
    about(?????????)
  • An ongoing action which is happening around this
    time(??????????)
  • An action that is happening now, at the moment of
    speaking(????????????)
  • A temporary activity(???????????????????)
  • A fixed arrangement in the future
  • (????????????????????????????????)

60
The Present Continuous
  • The form of the present continuous tense
  • Adverbs related to the present continuous
  • Now, for the time being

am/ is/ are v. ing
61
Reading Temping is learning
?????????
  • Text Structure Analysis

The topic sentence Working for a temporary employment agency can be a great way to earn money, get more experience, and try out different kinds of work.
The reasons why companies need temps Small companies for developing short-term projects Staff taking maternity leave
Advantages of taking temporary jobs Enjoy routine changes from day to day Finding answers to what career field you are interested in Have opportunities to get lots of work experience
62
Speaking Temporary jobs ?????
  • Vocubulary on jobs
  • hunt for/ look for a job ??
  • apply for a job ????
  • take up a job ????
  • be hired ???
  • be employed ???
  • be fired/ dismissed/ sacked ???
  • quit a job ??

63
Vocabulary on jobs
  • resign from a job ??
  • be laid off ??
  • be unemployed ??
  • be out of work ??
  • job hopping ??

64
2.2 Making arrangements ????
  • Focus ????
  • ????????????
  • ??????????????????
  • ??????????????
  • ?????????????
  • ???????

65
New Words Expressions
  • make arrangements ???,???
  • plant n. ??,?? vt. ??
  • take time off ????,??,??
  • finance director ????
  • confirm vt. ??,??
  • reception n. ??,???
  • trade fair ???,???

66
New Words Expressions
  • present vt. ??,????
  • potential client ????
  • quality inspector ????
  • job applicant ???
  • festival n. ??
  • self-employed adj. ???,?????
  • accept an invitation ????
  • special reception ?????

67
New Words Expressions
  • anniversary n. ?????
  • venue n. ??,????
  • attendance n. ??,????
  • Prague ???(????????)
  • Morpeth ???(?????????)
  • Helsinki ????(????)
  • Buenos Aires ??????? (?????)
  • Toronto ??? (???????)
  • Sydney ??(???????????,????????)

68
Listening Arranging a meeting????
  • Making an appointment
  • Day
  • Time
  • Place
  • Subject

69
Writing Confirming a meeting ????
  • Making a schedule
  • Keeping your activities in your diary page
    according to the time

70
Grammar Prepositions of time
at, in, on
at Specific times, festivals in general, at dawn, at night, at lunchtime, at the weekend
in Parts of the day, months, seasons, years, centuries
on Days of the week and parts of named days, named festival days, dates
71
Writing Accepting an invitation
????
  • Useful language
  • Thank you for
  • Many thanks for
  • We can confirm
  • I confirm our
  • We will be delighted to
  • It will be a pleasure to
  • Im very sorry, but
  • I regret that

72
2.3 Writing Test ????
  • Exam Format ????

Part One Write a piece of internal communication, ie to someone in the company. 30-40 words
Part Two Write a piece of business correspondence, ie to someone outside the company. 60-80 words
73
Reading Skills ????
Skimming ??? ??????????????,????????????,?????,??????????????
Scanning ??? ??????,?????????????,????????????,????????
Skipping ??? ?????????????,??????????????,?????????
74
3.1 Company biography ????
  • Focus ????
  • ??????????
  • ?????????????
  • ????????????????????????
  • ??????

75
New Words Expressions
  • biography n. ?????????????
  • fast food restaurant ???
  • transform vt. ????????
  • global business ????
  • original adj. ???,???,???
  • franchise n. vt. ?????, ????
  • feature n. vt. ????, ????
  • French fries ???

76
New Words Expressions
  • softdrink n. ?????
  • milkshake n. ??
  • purchase vt. ?,??
  • multimixer n. ?????(?)
  • exclusive distributor ?????(???)
  • open vi. vt. ??,??,??
  • expand vi. vt. ??,??
  • corporation n. ??

77
New Words Expressions
  • cosmetic n. ???
  • inspire vt. ??,??, ????
  • philosophy n. ??
  • revolutionary adj. ???
  • raw material ???
  • supplier n. ???,??
  • ethical adj. ??????
  • travel agency ???

78
New Words Expressions
  • contract n. vt. ???,?????
  • take delivery of ??, ????
  • merge vi. vt. ??
  • fleet ??
  • budget airline ??????
  • go public ??,??????
  • business partner ????,????
  • entrepreneurial adj. ????

79
New Words Expressions
  • freelancer n. ??????????
  • dot.com millinonaire ??????
  • celebrity n. ??
  • entrepreneur n. ???
  • Kuwait City ????(?????)
  • San Bernardino ?????(???????????????)
  • Illinois ?????(??????)

80
Fast food industry in U.S.A. ??????
  • Background Knowledge
  • Characteristics of fast food ?????
  • Fast ?
  • Fresh ??
  • Fried ??
  • Fantasy ???
  • Fordism ????
  • Franchising ?????

81
Reading The Man behind McDonalds
?????????
  • Text Structure Analysis

Time owner scale place Fast food
1954 Richard and Maurice McDonald small San Bernardino, California Hamburgers, french fries, soft drinks and milshakes.
1955 Ray Krok Franchised McDonalds Des Plaines, Illinois
1961 Ray bought the business from the MacDonald brothers for 2.7 million Ray bought the business from the MacDonald brothers for 2.7 million Ray bought the business from the MacDonald brothers for 2.7 million
Today 31,000 restaurants 100 countries
82
Grammar The past simple ?????
  • The past simple is used (???????)
  • To talk about actions that happened in the paswt.
    The time is specified, or understood from the
    context.
  • (????????????????????????)
  • To talk about past states.
  • (???????)

83
The past simple
???? ???? ????? ?????
????? ??? ????? ???
talk play stop study travel prefer talked played stopped studied travelled preferred run eat sleep drink have do ran ate slept drank had did
84
Reading Company profiles ????
  • Background Knowledge
  • ?????????????????,????????????????????1995?,
    ?????????????????,????????,?????????????????,?????
    ?????????????

85
Reading Company profiles ????
  • ??????????????????????????????????????????????????
    ????????????????????????????,?????????????????????
    ???????????????????

86
Reading Company profiles ????
  • ???????????????????, ???1976?????????????,
    ????????????2,000???, ???????????????27???????????
    ????????,???????????????????????

87
Speaking Presenting your company
??????
  • Background Knowledge

Types of Company Description ??
Sole Trader/ Proprietorship ???? (1)?????????? (2) ?????? (3) ???????? (4) ???
Partnership ???? (1)????2-25?,???????? (2)?????????? (3) ??????,??????????????
Limited Corporation ????? (1) ??????????,??????,????? (2)?????,?????? (3)??????
88
Speaking Presenting your company
??????
Company name
Type of company
Product/ Service offered
Got idea for business in (when)
First business activity (when / where)
Expanded (where to/ when)
89
Speaking Presenting your company
Notable successes
Key dates/ achievements
Current operations
Number of employees
Current value of company
Current personal worth
90
3.2 Company performance ????
  • Focus ????
  • ???????????????
  • ???????????????
  • ??????????????
  • ????????

91
New Words Expressions
  • performance n. ??,????
  • distribute vt. ??,??,??
  • record profit ??????
  • vegetarian n. ???,???
  • organic adj. ???????
  • ingredient n. ??,??
  • nutritious adj. ????
  • improve ones image ????

92
New Words Expressions
  • banquet n. ??
  • manufacturer n. ????,??
  • guarantee vt. n. ??,??,???
  • symbol n. ??,??,??
  • innovative adj. ???,???
  • sport utility vehicle ???????
  • component n. ??
  • optical instrument ????

93
New Words Expressions
  • validation n. (???)??
  • certify vt. ??,??
  • application n. ??,??
  • assurance n. ??,??,??,??
  • founder n. ???,???
  • turnover n. ???
  • dramatically adv. ???
  • advertise vt. ???,???
  • annual report ????,????

94
New Words Expressions
  • share price ????
  • proactive adj. ???,???
  • dedicated adj. ???,???
  • unique adj. ???,???
  • access n. ??(??)???,??(??)?????
  • consolidate vt. ??
  • brochure n. ???
  • in this respect ?????,?????
  • maximum n. ???,????,??

95
Vocabulary Verbs used to describe the activities
of a company
  • design sell
  • distribute provide
  • manage publish
  • market produce
  • export import
  • supply organise
  • manufacture

96
Writing Press release ???
  • Background Knowledge
  • (1) ??????????
  • ??????????????????????????????/?,?????(the
    lead)
  • (2)????????
  • ?????,????????????????????????????(who? What?
    When? Where? and Why?)

97
Listening Company structure ????
  • Chief Executive Officer ????
  • Quality Assurance ?????
  • R.D. Department ???
  • Maketing Sales ????/ ???
  • Industrial Department ???
  • Admistration Finance ??/???
  • Project Department ???
  • Product Line ?????
  • Business Development ?????
  • Contract Purchasing ??/???

98
Vocabulary on Production, sales and share price
  • decrease/ drop/ fall ??
  • go up/ increase/ rise??
  • level off ??
  • remain steady ????
  • reach a peak / peak up ????
  • recover ??

99
Reading An agency built on proactive processes
????????
  • Text Structure Analysis

Company spiderWeb
Position One of the leading Web design agencies in Europe.
Services Provide unique and individual web design Clients have easy access to the staff, and clients webs go online on schedule and within budget.
Performance Growing steadily Working successfully with clients all over Europe Doubled the client base Share price rose by 30 per cent
Future plan Consolidate the leading position Continue giving excellent returns to the investors Facing a strong future
100
3.3 Listening Test ????
  • Exam Format ????
  • There are two types of listening
  • 1. Listening for gist the general meaning of a
    text
  • 2. Listening for specific information usually
    numbers (dates, times, percentages, prices, etc.)
    or spellings.

101
Listening Test ????????
???? ??????? ?? ???? ???
1 ????? 8????????,15-30? ???,3??? 8
2 ????? ?????????,1??? ?? ????? 7
3 ????? ??,?2?? ??? 7
4 ???/ ???? ?????????????,?2?? ???,3??? 8
102
4.1 International business ????
  • Focus ????
  • ?????????????
  • ?????????????
  • ?????????????????
  • ?????? can, could, should ???

103
New words Expressions
  • import n. vi. vt. ??
  • export n. vi. vt. ??
  • competitor n. ????
  • wholesaler n. ???
  • warehouse n. ??
  • audio product ????
  • ban n. vt. ??
  • fashion industry crisis ??????

104
New words Expressions
  • commissioner n. ??
  • spokeswoman n. ????
  • huge losses ????
  • resign n. vi. vt. ??
  • garment n. ??(??)
  • clothing blockade ????
  • in favour of ?????
  • disastrous adj. ?????,???

105
New words Expressions
  • import control ????
  • import quotas ????
  • compromise n. ??,??,??
  • stock exchange ?????
  • appeal to sb. ?????
  • available adj. ???,????
  • dossier n. ??,??
  • flat adj. ???,???

106
New words Expressions
  • embarrassing adj. ?????
  • in-house magazine ????
  • participant n. ???
  • stressful adj. ????,???
  • moderator n. ?????
  • press the mute button ?????
  • reflect on ????,????
  • teleconference n. ??????

107
New words Expressions
  • producer n. ???
  • wholesaler n. ???
  • customer n. ??
  • retailer n. ???
  • warehouse n. ??
  • consumer n. ???
  • competitor n. ????
  • customs n. ??
  • port n. ??
  • clothing n. ??

108
Reading Fashion industry crisis after EU import
ban
  • Background Knowledge
  • 1. What is EU?
  • EU ?European Union???,??????(European
    Communities)????,?????????????????????????????????
    ?????????????(Euro),2002?1?1????????????2008?1?1?,
    ???????15??

109
Background Knowledge
  • 2. What is Christmas season?
  • ????????12?????????6?????,?????????????????,??????
    ???????

110
Background Knowledge
  • 3. HM. HM. ???????????,??????????Hemmes
    Mauritz?????????1947?,?????????,????????????
  • 4. Zara
  • Zara???1975?,?????????,?????????????????56???
    ????????????????

111
Background Knowledge
  • CA
  • CA????????????,???1841???????CA
    ???????(Fashion you choose) ??????,?????????????
    ???????

112
Reading Fashion industry crisis after EU import
ban
Text Structure Analysis
Topic sentence The Fashion industry in Europe is facing its biggest crisis in recent history.
Causes The introduction of import controls in June by the European Trade Commissioner
Effects 1. many small companies are suffering 2. some European countries are in favour of the import restrictions. 3. Mr. Mandelson is in dilemma (a difficult position).
113
Listening Views on import controls
????????
  • Pros and Cons ????????
  • 1. pros be for the import controls
  • 2. cons be against import controls

114
Speaking Imported goods ????
  • Discussion
  • Why does the Eropean company, HM import clothing
    and shoes from China?

115
Imported goods ????
  • Supported ideas
  • The quality of the goods is better.
  • Its difficult to find European manufacturers.
  • The price is lower.
  • Foreign designs appeal to Europeans.
  • The goods are made very quickly.
  • Other countries can supply in large quantities.

116
Grammar Modal verbs can/could
and should
  • Functions of Modal verbscan/could and should
  • 1. ability
  • 2. possibility
  • 3. assertion
  • 4. pernission
  • 5. offer
  • 6. request
  • 7. recommendation
  • 8. advice

117
Reading Business 2 business global
communication ????????
  • New Words and Expressions
  • Teleconference n. ????
  • face-to-face meeting ???
  • virtual meeting ????
  • participant n. ???
  • stressful adj. ????
  • agenda n. ??
  • document n. ??
  • moderator n. (???)???
  • tip n. ????

118
Text Structure Analysis
Topic Sentence Teleconferencing is a great way to connect people who work in different parts of the world.
Reasons 1. cheaper, 2. quicker, 3. more informal
Preparation 1. find a date, 2. specify the local time 3. limit the number of participants 4. send out agenda and documents
Tips 1. be moderator, 2. always say your name 3. press the mute button while listening to others talking
119
4.2 Business communications ????
  • Focus ????
  • ????????????
  • ?????????????????
  • ??????????????
  • ???? will ???
  • ??????????

120
New words Expressions
  • printer cartridges ????
  • description n. ??????
  • pass the message on to ????
  • complaint n. ??
  • cancel vt. ??
  • extension number ????
  • pharmaceuticals n. ????

121
New words Expressions
  • budget n. ??
  • plasma screen TV ?????
  • freight forwarder ???
  • distributor n. ???,???
  • container n. ???
  • production manager ????,??
  • Madrid ???(?????)

122
Speaking On the phone ???
  • Calling
  • This is ,of
  • Its of
  • Hello, Id like to speak to
  • Id like to speak to ,please.
  • Can I leave him a message?
  • Ill call back later.
  • Ill give it (the number) to you.

123
Speaking On the phone
  • Response
  • Can I help you?
  • Whos calling, please?
  • Would you like to leave a message?
  • Im afraid is not in her office at the moment.
  • Can I take a message?
  • Ill ask him to call you when he/she gets back.
  • Does he/she have your number?
  • Ill pass your message on to

124
SpeakingOffice Supplies ????
  • pencil n. ??
  • eraser n. ??
  • ruler n. ??
  • rubber band ???
  • pen n. ??
  • ball-pen n. ???
  • envelope n. ??
  • stationery n. ??,??
  • paper ?

125
Office Supplies ????
  • calculator n. ???
  • diary n. ???
  • staple n. ???
  • stapler n. ???
  • scissors n. ??
  • pin n. ???
  • clip n. ???
  • tape n. ??
  • glue n. ??
  • paste n. ??

126
Office Supplies ????
  • computer n. ??/ laptop n. ?????
  • printer n. ???
  • printer cartridge n. ????
  • fax machine n. ???
  • photocopy machine n. ???
  • shredder n. ???
  • projector n. ???
  • telephone n. ??

127
Writing Dealing with complaints
??????
  • Useful language
  • I apologise for
  • Please accept my apologies for
  • I would like to apologiese for
  • Unfortunately
  • The problem was due to

128
Dealing with complaints
  • We had a problem with
  • I would like to offer
  • I can offer
  • Please accept

129
Grammar Will for offers and promises
will ???????
  • Ill ask him to call you. (offer)
  • Ill do it later. (promise)

130
Listening Telephone messages
????
  • Telephone Message
  • Message for ___________________
  • From _________________________
  • Callers company _______________
  • Tel./Email _____________________
  • Message ______________________
  • ______________________

131
4.3 Speaking Test ????
  • Part One
  • Prepare your personal informtion for Part One.
  • Your name
  • Your city and country
  • Your family
  • Your home
  • Your job
  • Your studies
  • Your hobbies

132
5.1 Career choices ????
  • Focus ????
  • ??????????
  • ????????
  • ?????????????????
  • ????????????????
  • ????????????????

133
New words Expressions
  • stock broker ?????
  • London Stock Exchange ???????
  • bank account ????
  • bankrupt adj. ???
  • a modest life ?????
  • accommodation n. ??,??
  • get started ??

134
New words Expressions
  • source of income ????
  • olive n. ??
  • farm products ???
  • business contact ??????/??
  • deal in ??
  • make enquiries ??
  • record shop ???

135
New words Expressions
  • human resource ????
  • HR manager ??????
  • photography exhibition ???
  • accountancy job ????
  • passion n. ??,??
  • competitive adj ???
  • give up sth. all together ????

136
New words Expressions
  • professional photographer ?????
  • portrait n. ??,??
  • studio n. ???,??,???,???
  • Birmingham ???(???????)
  • Luxembourg ??? (????)

137
5.1 Career choices ????
  • Escaping the rat race
  • ????????
  • Background knowledge
  • What is rat race?
  • The rat race refers to a working life where
    people compete hard for power and money, and
    dont have time to enjoy themselves.

138
SpeakingElements of career choices
?????????
  • Discussion
  • Elements of career choices
  • 1. salary
  • 2. position
  • 3. working condition
  • 4. interest
  • 5. venue (location)
  • 6. further studies

139
Elements of career choices
  • 7. promotion
  • 8. welfare
  • 9. stability
  • 10. challenge
  • 11. safety/ security
  • 12. reputation
  • 13. future

140
Attitude toward work ???????
  • Do you live to work or work to live?
  • Three attitudes toward work
  • 1. Workaholic ???
  • 2. Work lover ?????
  • 3. Work hater ?????

141
Reading Change your life ??????
  • New Words Expressions
  • stockbroker ?????
  • Stock Exchange ?????
  • reward n. ??,??
  • go bankrupt ??,??
  • change into ?.???
  • trade in shares ????

142
New Words Expressions
  • resign from the job ??
  • farmhouse n. ??
  • bed and breakfast accommodation ???????????
  • reorganise vt. ????,????
  • source of income ????
  • as though ??,??
  • the best of luck ??

143
Back to the land ????
Name Peter Van Der Groot
career Successful stockbroker
Living place Moving from London to the countryside
Make a living Growing fruit and vegetables, trade in shares
Change of life More relaxed, spent more time with children, have a modest, but comfortable life
144
Life in the sun ??????
Name Rob and Manda Brent
career teachers
Living place Moving from Birminghams city centre to the Tuscan hills in Italy.
Make a living Offer bed and breakfast accommodation, growing olive trees and sell olive oils.
Change of life More challenge and busy
145
Vocabulary Money expressions
  • borrow money
  • lend money
  • spend money
  • save money
  • lose money
  • earn money
  • get money
  • waste money

146
Vocabulary Money expressions
  • earn an income
  • make a profit
  • make a fortune
  • make a loss
  • make a budget
  • make both ends meet
  • go over budget
  • get into debt/be in red
  • get a loan

147
GrammarThe present perfect
?????
  • The form of the present perfect
  • ????????
  • ?????????
  • ????????,???????????????????
  • ?????,?????????
  • ????????,?????

have (has) p.p.(???????)
148
The present perfect
  • The adverbs which indicate the present perfect
    tense.
  • ????????????
  • already, yet, ever,never, not yet, just, since,
    for(days, weeks, months, years), in the past
    years, recently

149
Vocabulary Name of Occupation
????
  • Make a list of the name of career/ occupation
  • professor, doctor, lawyer, police, pilot, actor/
    actress, manager, engineer, nurse, secretary,
    salesperson, businessman

150
Listening Career changes ????
  • Job hopping ??
  • Discussion
  • Reasons of job hopping
  • Advantages and disadvantages of job hopping

151
5.2 Achievements and plans
?????
  • Focus ????
  • ?????????????
  • ?????????????
  • ????????
  • ??????????????

152
New words Expressions
  • design office ???
  • book cover ????
  • printer n. ???,??????
  • quotation n. ??
  • in full colour ???
  • in black and white ???
  • a full progress report ???????

153
New words Expressions
  • refer to ??,??,??
  • book fair ??,??
  • a series of ???
  • Italian ????,????????
  • coincidence n. ??,??
  • move n. ??,?????? vi. ??
  • consolidate ones strong position ?????????
  • removal company ????

154
New words Expressions
  • stationery n. ??,??
  • keep sb. up-to-date ???????
  • utility n. ????,??????
  • bank loan ????
  • paperwork ??????
  • loan application ????
  • additive n. ???

155
New words Expressions
  • flavour n. ??,??,??
  • on a small scale ???
  • Café n. ???,???
  • snack bar ???,???
  • outlet n. ???????
  • strawberry n. ??
  • pear n. ?
  • mango n. ??

156
New words Expressions
  • take on ??
  • meet demand ????
  • health club ?????
  • be in business ???
  • Poland ??(????)
  • Hungary ???(????)
  • Spain ???(??????)

157
New words Expressions
  • Portugal ???(???????)
  • Slovakia ????(????)
  • Bratislava ??????(???????????)

158
Reading Talking about results
????
  • Complete the conversation with present perfect
    form of a suitable verb. P51

159
Grammar Going to ?????
  • Be going to is used to express future plans and
    intentions.
  • ???going to ??????????
  • Were not going to use that campany again. They
    are very expensive.
  • Shes going to look for a new job in the summer.

160
ListeningNegotiating a bank loan
??????
  • Questions from bank clerk
  • What do you do?
  • Why do you want a loan?
  • How much do you earn?
  • Do you have any other income?
  • Have you ever borrowed money before?
  • Do you have any debts?

161
Negotiating a bank loan
  • Do you have a credit card?
  • How long have you been in business?
  • Do you have other properties such as stocks,
    bonds, treasures or collections?
  • Do you own your house or rent it?
  • Do you have a guarantee?

162
5.3 Reading Test Parts One to Three
  • Focus ????
  • Get familiar with the format of BEC Reading Test
    Parts one to three (??BEC????1-3???????).
  • Master the key words in the description of a
    chart(????????????).
  • Master the tips of the test(??????).

163
New words Expressions
  • poster n. ??,??
  • office equipment ????
  • prefabricated hut ????,???
  • pharmaceutical company ????
  • previous adj. ???,???
  • disastrous fall ???????
  • reach the highest level ??????

164
New words Expressions
  • rise/ increase/ improve /ascend/ go up/ move up/
    mount up ??
  • soar ??
  • fall/ drop/ decrease/ decline/ descend/ go down??
  • stay stable/ steady/ the same ????
  • level off ??
  • recover ??
  • peak up ????,???

165
New words Expressions
  • dramatically ???,?????
  • considerably ????
  • obviously ???
  • gradually ???
  • sharply ???,???
  • slightly ???
  • a little bit ???

166
6.1 Business travel ????
  • Focus ????
  • ????????????
  • ?????????????
  • ?????????????????
  • ?????????

167
Listening Flight problems ????
  • Vocabulary on flight
  • aircraft, check-in, delay, journey, land,
    luggage, passenger, passport, pilot, take off,
    travel, trip, air traffic controller, baggage
    handler,check-in baggage, carry-on bag, boarding
    pass, board, business/ economy/ first class,
    flight attendant/ stewardship/air-hostess/
    stewardess, identity card, return/ single ticket,
    crew, security/ safety inspection

168
Listening Flight problems ????
  • Speaking
  • Process of boarding
  • Describe the process of boarding with the words
    listed above.

169
GrammarReported speech
????
Direct speech Reported speech
tense tense
am/is/are Was/ were
Present simple Past simple
Present continuous Past continuous
Past simple Past perfect
Present perfect Past perfect
Future with will would
can could
170
Reading No card, no ticket
????,????
  • Focus ????
  • Learn how to write a complaint letter(??????)
  • How to deal with a complaint via media
  • (??????????)
  • How you expect your problem to be solved(????????)

171
Style of the reading Narration ???
Time Last month
Place Frankfurt airport
People The author
Event/ incident Lost his credit card and was not allowed to check in
Process Lost his credit card in Germany, but provided a new credit card while checking in. He was asked to buy another ticket.
Result Paid 375 for another ticket.
172
6.2 Travel arrangements ????
  • Focus ????
  • ??????????
  • ?????????????????
  • ?????????????????
  • ????????????????

173
New words Expressions
  • Manchester ????(??????????)
  • Glasgow ????(????)
  • Bristol ?????(???????)
  • London Heathrow Airport ???????
  • Paris Charles De Gaulle Airport ???????
  • Lyon ??(????)

174
Hotel amenities ??????
  • lobby, a lift, free newspaper, a direct-dial
    telephone,extension, a jacuzzi, a swimming pool,
    room service, a mini bar, air-conditioning, an
    Internet connection, TV set, computer, a hair
    dryer, a conference room, conderence equipment, a
    fitness room/ gym

175
Hotel amenities ??????
  • translation services, laundry service, beauty
    saloon, restaurant, business centre, sauna,
    recreation centre, karaoke (KTV), dancing ball,
    boutique, store, travel agency, etc.

176
Types of Hotels ?????
  • (5?4?3?2?1) star hotel/ luxurious hotel ??/ ????
  • business hotel ????
  • inn ???
  • motel ????
  • hostel ???,????

177
Types of hotel room ???????
  • single room ???
  • double room ???
  • standard room ???
  • suite ??
  • president suite ????
  • master suite ???
  • junior suite ????

178
Useful expressions in hotel
  • book a room/ make a reservation
  • check in
  • check out
  • room rate
  • room service
  • compliment breakfast
  • courtesy bus
  • front desk

179
Useful expressions in hotel
  • manager
  • receptionist
  • porter
  • attendant
  • chambermaid
  • waiter/waitress
  • barman
  • operator

180
Writing Booking enquiries ????
  • Asking for information
  • date
  • room rate/ quotation
  • facilities
  • services
  • location
  • transport
  • parking lot

181
ListeningArranging business travel
??????
  • Transportation
  • flight/ by plane/by air
  • train/ by train
  • coach/ by coach
  • ship/ by sea
  • car/ by car
  • bus/ by bus
  • underground/ subway/ by metro
  • taxi/ by taxi

182
Speaking Making a booking
??
  • Focus ????
  • Learn how to book a flight ticket
  • (???????)
  • Keep down the details about the time and the
    flight number
  • (??????)

183
Writing Changes to flight details
??????
  • Deal with the changes of flight
  • time take off, land, delay
  • flight transfer/ change/ shift to another
    airline/ flight cancel
  • boarding gate change

184
Writing Test Part One
  • Style of writing email

Formal With salutation(???), title(?????), complimentary closing(???), signature with full name(????)
Neutral Address to all, usually a notice, memo
Informal Without title, just first name, without complimentary closing, signature with first name
185
Skills Process of Email Writing
???????????
  • 1. Identify the style of email
  • 2. Read the instructions
  • 3. Conclude all the relevant information
  • 4. Check your writing for spelling,
  • grammar and punctuation mistakes
  • 5. Check the number of words
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