Update on PBS

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Update on PBS
October 24, 2005
V3
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Expansion of Participant Browser Services (PBS)

• Background on PBS
• Rollout Status
• Customer feedback
• DTCC listened and is responding

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Background on PBS

• PBS is the browser-based user interface that
  replaces the PTS system
• Available to customers through the DTCC SMART
  network
• Designed to improve navigation and data entry in
  intuitive, easy-to-use web pages
• Features include drop-down menus, quick links,
  page- sensitive help information, and the use of
  business terms - No more acronyms!

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Rollout Status

• Customers are rapidly adopting PBS
• Over 3,000 users at 500 accounts are actively
  using PBS
• Dozens more accounts are starting every month
• Transaction volumes on PBS have grown 18 - 25
  each month for the past 12 months

5
Customer Feedback

• With PTS scheduled for sunset at year-end 05,
  DTCC went to its customers in the spring of 05
  to evaluate possibilities
• Sources of input included
• Customers calls and letters
• User group discussions
• Focus groups with users at all levels, from a
  variety of organizations
• In-depth interviews by consultants with 60 users
  in 14 customer firms

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Customer Feedback - Findings

• Shift to Windows-based web pages seen as
  necessary and overdue
• Users now have access to functionality they
  couldnt find in PTS- especially managers and
  others who arent frequent users
• Basic installation of PBS infrastructure is
  trouble-free and cost-free
• Benefits of easier interface are universally
  acknowledged

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Customer Feedback New Requests

• We really like it but cant you also give us . .
  .
• Help with ticket printing were not yet ready
  to eliminate all the tickets
• Lightweight desktop automation we rely on some
  macros that only run on the old terminal
  system
• More of the remaining PTS functions as web
  pages we want Physical Processing as well as
  Settlement and Corporate Actions
• An easy way to access multiple accounts for the
  same firm I cant keep track of 20 different
  userids
• Better integration with other web-browser
  functions now that its all on the browser, why
  cant I get to ACATS and RTTMWeb through the
  same system?

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Response to Customer Feedback

• SMART/Messages
• PBS Version 2
• Access to files
• Excel interface
• Deposits
• DTCC Customer Portal

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SMART/Messages

• Browser application to view printer tickets and
  locally print selected messages
• Initially implemented Q2 2005.
• Add multi-page printing (Q1 2006)
• Develop indexing capabilities for message
  selection and sorting (Q3 2006)
• Further improvements (late 2006 - 2007)
• User identifies events to track
• Only the messages associated with these events
  are presented
• Optional alerts on user desktop for high-priority
  events

Existing printer technology cant be supported
beyond early 2007, and no replacement technology
exists
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PBS Version 2

• Renders all PTS functions as web pages
• Eliminates need for jPTS terminal emulator
• Incorporates feedback and suggestions from users
  of PBS V1 regarding the original web page designs
• Currently piloting with a select group of
  customers, including Transfer Agents via
  SMART/Dialer

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Rollout Plan for PBS V2

• Scale up number of pilot firms
• Formalize implementation procedures for users
• Validate usability and functionality, and
  schedule any needed enhancements
• Based on feedback from pilot users, finalize
  rollout schedule for all users by year-end.
  (Targeting general rollout in early 2006.)

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Access to Files from Browser

• Browser interface for customers to access and
  download selected SMART/Mover (CCF) files
  (Access to these files has always required
  programming and IT operations)
• Identify files to offer and develop conceptual
  solution (2005)
• Pilot Q2 2006
• General availability - Summer 2006

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Excel Interfaces

• Provide the ability to download and upload data
  using Excel spreadsheets, for selected PBS
  functions
• Currently modeling a reusable design
• Identify and prioritize tier 1 functions for
  implementation (12/05)
• Implement interface for tier 1 functions (Q1 Q2
  2006)
• Identify remaining tiers and announce schedule
  for additional functions.

We welcome customers prioritized lists of
automated functions they cant live without!
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Deposits

• Browser-based replacement for existing bar-coded
  deposit tickets
• Batch streams and single deposits
• Pilot and General Availability (Q3 2006)

Existing printer technology cant be supported
beyond early 2007, and no replacement technology
exists
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DTCC Customer Portal

• All DTCC functionality on a common web page
• Single userid to access all DTCC services
• All functionality accessible over SMART, with
  select subsets also available over the Internet
• Advanced customer Help and self-support
  capabilities
• Messages, alerts, and file interfaces
• Customer security officers manage employees
  userids and authorization
• PBS integration planned for late 2006
• Customer firms will need to migrate to new
  platform

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Not PBS, but related . . . .

• The same technology changes that affect PTS and
  ticket printing also impact machine-to-machine
  interfaces
• In early 2007 we lose the ability to support
• MDH messaging replace with Websphere MQ
• CCFuser file transfers replace with ftp or
  NDM (over TCP/IP)
• NDM over SNA replace with ftp or NDM (over
  TCP/IP)

Confirm that your IT staff has effective plans in
place to eliminate these interfaces in 2006 !
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Questions?
Contact your Account Executive