Technology and Interpersonal Communication

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Technology and Interpersonal Communication

• Chapter 11

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Technology Terms

• Content aggregation or information architecture
  refers to information that has been collected
  together from different sources and considered a
  whole

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Technology Terms

• Convergence is the integration of various
  technologies
• Voice-activated computers
• Cell phones that take pictures

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Technology Terms

• Computer-mediated communication (CMC) is the use
  of various technologies to facilitate
  communication with others

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Characteristics ofCommunication Technology

• Its pervasive technology is everywhere
• Its paradoxical technology is conflicting,
  inconsistent, and ironic
• global village

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Characteristics ofCommunication Technology

• Its powerful technology influences people
  events and cultures

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The Accessibility of Communication Technology

• Accessibility helps to eliminate the
  technological gap between people and culture
  communities
• Digital divide

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The Accessibility of Communication Technology

• Trends of technology users
• Elite tech users 31 of American adults
• Middle-of-the-road tech users 20 of American
  adults
• Few tech assets 49 of American adults

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What Does Accessibility of Communication
Technology Have to do With Interpersonal
Communication?

• First, it creates problems with meaning

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What Does Accessibility of Communication
Technology Have to do With Interpersonal
Communication?

• Second, it has many positive benefits
• Increases safety
• Creates a sense of play
• Improves psychological well-being

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The Internet Connecting Now

• The internet is a superhighway network of
  networks
• It connects computers together and the
  information goes from one computer to another

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The Dark Side of the Internet Proceed with
Caution

• Little accountability or responsibility
• Fostering of hate
• Hate speech is extremely offensive language that
  is directed toward a particular group of people

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The Dark Side of the Internet Proceed with
Caution

• Flaming occurs when people exchange malicious,
  hostile, or insulting comments
• Has been called electronic road rage
• - Invasion of privacy

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The Bright Side of the Internet New Opportunities

• Widening your social networks
• Computer mediated communication (CMC) allows
  people to seek out information and develop
  relationships

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The Bright Side of the Internet New Opportunities

• Enhance your educational accessibility

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The Presentation of Self Online

• Avatars are a digital fictional and fantasy
  representation of a user in a virtual world
• Signaling theory proposes that online users have
  qualities that they wish to present to others

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Assumptions of Online Presentations of Self

• Assumption 1
• The computer screen can deceive
• Synchronous communication is when communication
  is taking place between the sender and receiver
  at the same time or in real time

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Assumptions of Online Presentations of Self

• Asynchronous communication is when the sender and
  receiver do not synchronize before and after each
  communication exchange

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Assumptions of Online Presentations of Self

• Assumption 2
• Online discussions often prompt introspection

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Assumptions of Online Presentations of Self

• Assumption 3
• Online discussions promote self-orientation

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Identity Markers on the Internet

• An identity marker is an electronic extension of
  who someone is
• Screen names or nick names that are used to
  communicate the individuality of the sender of a
  message

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Identity Markers on the Internet

• Personal homepages or web pages present a number
  of characteristics of a person such as hobbies,
  pets, home, or links to other groups

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Communication Technology and Relational
Maintenance

• The electronic and face-to-face relationships
• The language of online relationships
• Abbreviated language is used for efficiency

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Communication Technology and Relational
Maintenance

• Graphic accents such as smiley faces ? are used
  to communicate emotions
• Articon is a picture used in an electronic message

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Communication Technology and Relational
Maintenance

• Social networking beyond the keyboard - refers
  to linking people or groups of people who share
  common interests

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Choices for Improving Online Communication Skills

• Sender and receiver skills for electronic
  messages
• Take responsibility for your own words