Title: FRONTLINE BUSINESS SOLUTIONS PVT. LTD.
1 RRP Solution Pvt. Ltd.
-Board of Directors- Mr. Rajiv Ranjan (1st
M.D.) He has completed ITI in Mechanical Stream,
there after he worked in Hindustan Motors for 12
years, after that he joined and worked in Tool
Management Process Control Engine Plant for 12
years. Mr. Praveen Prakash (2nd M.D.) He worked
as a software Engineer in Canada at Open Solution
Software for 8 years.
H.No. 15, Kidwaipuri Near Thakur Prasad Community
Hall Patna 800001 Phone No.- 0612
3268737 Cell No.- 9973920980, 8083004000 Email
- info_at_rrpsolution.com Web Address
www.rrpsolution.com
2COMPANY PROFILE
INTRODUCTION-
- RRP Solution Pvt. Ltd. with large interests in
facilities and Securities endeavor to provide
and cater all non core business needs of any
corporate, be it managing the housekeepers,
teaming your electro mechanical services,
sprucing your front desk management, Disaster
management and securities. We also advice our
clients in getting good quality equipments, be it
electronic, mechanical, telecom or any thing you
think of. - RRP Solution Pvt. Ltd. provides world class
integrated facility and security Management
services in India. We use modern techniques,
management processes, and state of art equipments
to ensure strict adherence to the global
benchmarks in Facility and security Management
services.
3COMPANY DETAIL
- Corporate Identity No. U74120DL2009PTC195815
- PAN No. AAECR5291H
- Service Tax No. AAECR5291HSD001
- TIN No. 10155871094
- Bank Name Bank of Baroda
- Bank Account Name RRP SOLUTION PRIVATE
LIMITED - Bank Account No. 52820200000024
- Bank IFSC Code BARB0KOTEAX
- Bank MICR Code - 841012503
- Bank Account Type - Current
Regd Off- 121 A, Begampur, Malviya Nagar, New
Delhi, 110017, Delhi, India.
TELEPHONE-
- Mob- 91 99 739 20980, 91 80 83 004000
- 91 77 810 12668, 0612 3268737
- E-mail- info_at_rrpsolution.com
- Web Address www.rrpsolution.com
4HEAD OFFICE- New Delhi.
BRANCH OFFICE Patna.
CORPORATE OFFICE - New Delhi.
5RRP Solution Pvt. Ltd. DIFFERENCES-
- Truth in Promise
- State-of-the-Art Maintenance Management System
- Quality Assurance Customer Satisfaction
-
6OUR MISSION
CUSTOMER SATISFACTION - FULLY UNDERSTAND AND
FULFILL CUSTOMER NEEDS .
TEAM WORK-MAINTAIN EFFECTIVE COMMUNICATION ,
DELEGATION AND COLLABORATION
INNOVATION - ANTICIPATE TRENDS AND DEVELOP
COMPETITIVE PRODUCTS.
AGILITY- ACT QUICLKY IN A RAPIDLY CHANGING
ENVIRONMENT.
QUALITY-DO THING RIGHT THE FIRST TIME.
7OUR STATEMENT
RRP Solution Pvt. Ltd. will strive to attain
the highest standard of Professionalism in the
field of security, Facility services ,Soft
Services, Micro Facility Services and related
services by adopting strict recruiting
norms, comprehensive and continuous
training Program and making optimum use of modern
gadgets and equipment to ensure total
satisfaction of clients and to remain market
leader in the profession
RRP Solution Pvt. Ltd..
8 QUALITY POLICY
- We are committed to provide world-class services
with due concern for the environment and safety
of the society. - This will be achieved through continuous
improvement in quality service, technology up
gradation and cost reduction. - Quality will reflect in everything we do and
think. Quality in behavior, quality in human
relation and quality in governance.
RRP Solution Pvt. Ltd..
9 VISION
- A customer centric service provider committed to
delivering evolving solutions globally, driven by
operational excellence. To revolutionize the
Indian scenario by facilitating each industrial
segment with most modern, eco friendly single
window solution and ultimately the group aims to
be trusted by its customers to provide integrated
and industry specific solutions to help secure - THE HIGHEST LEVEL OF HYGINE SECURITY.
- OPTIMAL PROCESS EFFICIENCY
- COST AND IN USE EFFECTIVENESS
- SAFETY OF STAFF AND ENVIRONMENT
10Key Strengths
Financial organizational stability
Domain expertise experience
Proven record of evolving relationships
- PAN India progressive contracts
- Multiple sites
- Growing at 100 annually
- Zero debt
- Profitable company
- Completely Statutory compliant
- No Legal issues
- Non unionized operations
- Focused, process based approach
- Proven expertise in industry
- Leaders in New Age economy
- Businesses
Business continuity infrastructure
Quality Process
Strong Management team
- Multiple centers in multiple cities
- Intranet
- 2 tier power back-up
- Consistent information back-up
- ERP package
- Zero down time
- ISO certification applied for
- DMAIC model
- Score Cards
- Resource Optimization
- SOP Checklists
- Each project run by separate heads
- Diverse knowledge pool
- Industry expertise
- Excellent liaison with authorities
11- RRP Solution Pvt. Ltd. has a unique and
comprehensive approach toward the facility
services management under it customer care
concept that provides the client with - CARE
- Comfort
- Attention
- Responsiveness
- Efficiency
-
- Customer care is the core of our Facilities
Management beyond its traditional boundaries. It
ensures comprehensive solutions that concentrate
on efficiency and effectiveness. We ensure that
the clients are free to concentrate on their
business without becoming involved with routine
property management issues. We take plans to - Fulfill their requirement and remain in constant
touch. - Obtain feed back to measure satisfactions levels
after services delivery. - Bench marking solutions.
- Continuous improvement of our processes.
- Ensuring conducive work place environment for the
employee.
12RRP SOLUTION PVT. LTD.
-
- To meet the unique needs of our clients, we
utilize multiple business solutions to implement
and individual value- augmentations plan for each
asset- a plan to create/ protect / and value with
focus on revenue enhancement, operational
efficiency and services excellence. We work to
the high market standards of knowledge, expense
containment and execution yet deliver on our
commitments. We maintain personal relationships
with our clients and understand their need at the
local level with the following goals - To monitor current and maintain an alert approach
to future so that changing circumstances are
anticipated and necessary action is taken for the
benefit of our clients. - To promote and maintain good relations with
client and potential client and fellow
professionals and to establish our reputations
for approachability and responsibility. - To encourage our staff to reach their full
potential by developing a lateral creative
thought process in solving consultancy issue.
13RRP SOLUTION PVT. LTD.
Relation with Telecom Companies
14TELECOM SERVICES
- RRP Solution Pvt. Ltd. has been pioneer in
construction, operation maintenance of telecom
towers on Pan India basis. RRP Solution Pvt. Ltd.
has successfully executed the following projects
for - - O M Activity.
- Care Taking / Security of Towers
- Diesel Refilling
- DG Maintenance.
- AC Maintenance.
- EB liosoning.
- Preventive Electrical Maintenance
- Civil Construction of Towers
- Tower Painting
- Land Acquisition
- Site Vetting
- Municipal/ Pollution Clearance
- Torque Maintenance of Towers
- Address Verification
- Credit Verification
15Operation And Maintenance (Passive
OM)
Preventive Corrective Maintenance
Annual Maintenance Contract of Equipments
Management of Fuel, EB, Rent, NOC Security
Optimization
16METHODOLOGY
- DIESEL REFILLING/ ELECTRICAL MAINTANANCE/ DG
MAINTENANCE - We are equipped with transport system with GPS
system on board . These vehicles are sealed
through RF IDs which is tamperproof. The control
room keeps strict monitoring of the vehicles. We
ensure quality and quantity of diesel from the
petrol pump level by placing our vigilance team
on road. This helps us in maintaining a good
average of the DG sets as the adulterated fuel is
the major factor of low average of the DGs. The
caretakers are given incentives for maintaining
the DG and its average. A proper servicing of the
DG set after use of 250 hrs keeps the Dg in
healthy condition. We keep arrangements to hire
Dg sets from market in case of emergency. An
additional fleet of mobile DGS are taken from
the client and placed at vantage places so that
it could be utilized immediately in emergency
hence reducing the chances of outages. - ADDRESS VERIFICATION/ CREDIT VERIFICATION
- We undertake the work of address verification
and credit verification at the village level. We
adhere to the specification , criteria and time
frame as fixed by TRAI.. We have a three tier
system to verify which ensures a genuine output.
We have developed contacts with various Banks and
institutions at national level to help us in
credit verification of the customers. Since we do
credit verification various banks it helps us in
bringing down the operational costs for the same
for all our clients. We also undertake works of
collection agents and transporting cash at all
India level.
17Site Selection Acquisition
Supply of Infrastructure
Liaison Statutory Permissions
Project Management Execution
18OUR CONTROLER-
- Director
-
- Project Lead
-
- Assignment manager
-
- Regional Manager -200 sites
-
- Area Manager -100 sites
- Supervisor-50 sites
-
- Assist. Supervisor-25 sites
- Reliever 10 sites
- Caretaker - 1 site
19- O M ACTIVITIES-
- Preventive Maintenance
- Shelter
- Electrical Equipment Check Services
- DG Maintenance
- Battery Bank
- Earthing
20- Shelter-
- Water Leakage Check Rectification.
- Check for any damage to the shelter.
- Door Lock Check Rectification.
- Bits Check.
- Electrical Equipment Check Services-
- PIU
- AC
- SMPS
- DG Mains alternator
21Installation And Commissioning work
22- Power Interface unit-
- All MCB check burn MCB replacement.
- Loose wire/damage to wire.
- Site should run on auto mode for 99.99.
- External around rectification.
- Air Condition-
- AC blower check
- AC compressor check
- Filter clean every month
- Power plant-
- Output Input voltage check
- All rectifier fans cleaning.
- Battery charging check specific gravity check.
- DG mains Alternator -
- Earth to neutral voltage check
- AVR check
23- DG Maintenance-
- Check lubricant level check for any leakage.
- Check water level in the radiator any leakage.
- Check all nut bolts for tightness.
- DG battery gravity check.
- Battery Bank-
- Discharge report per month
- Boost charging every month.
- Ensure temperature maintain 25-30 degree Celsius
(OD) 20-25 degree Celsius (ID). - Earthing-
- IGB, EGB check for correctness.
- Tower earth checking.
- Earth pit chamber check maintains damage.
24- EB work status-
- Submit Site document and affidavit in BSEB office
for laisoning. - Collect receipt of in Bihar Rs.50 and in
Jharkhand Rs.20 - JE do site survey and make Estimate
- Then collect Estimate from BSEB office after 10
to 20 days of Laisoning fee submission - Security money 21.5 of Estimate have to be
submitted to Operator for DD - After receipt of DD from Operator, it is
submitted to Sub-division BSEB office and get
Work Order - After getting Work Order, Line Erection work
started - LT or HT line supervision cost and Meter testing
charge have to be submitted to BSEB by DD or
cash. - After line erection work completion Sealed and
Tested Meter is received from BSEB office and it
is installed at site
25Route Survey, Route Drawing and ROW liaison
Trenching, Ducting, Back filling, HDD Boring,
DIT, Cable blowing, Splicing, M/H Installation,
Termination Ring Integration
26RRP SOLUTION PVT. LTD.
GUARDING SERVICES
27GUARDING SERVICES
- PERSONAL PROTECTION SERVICES.
- RISK ANALYSIS RISK MANAGEMENT.
- SURVEY AND AUDIT.
- SPECIALIZED SERVICE.
- SECURITY MARSHAL.
- SECURITY OPERATIONS UNDER DIFFICULT CONDITIONS.
- PROFESIONAL INVESTIGATIONS, SERVAILIENCE AND
INTELIGENCE SERVICES - CONSULTANCY.
- ASSIGNMENT OPERATIONS.
- CLIENT RELATIONS.
- CONTROL ROOM OPERATIONS
- TRAININGS.
- FIRE PREVENTIONS CONTROL.
28 CONTROL ROOM OPERATION
- TAKING CARE OF VISITOR.
- RECORDING OF COMPLAIN.
- TAKING CARE OF GAURDING DUTIES.
- KEEP CLOSE LIAISON WITH THE POLICE.
- DEPLOYMENT OF SECURITY PERSONNEL.
- HANDLING INCIEDENT LIKE BOMB FIRE .
- CONTROLING OF OPERATION BY SUPERVISIOR.
- REPORTING OF ARRIVAL DEPARTURE OF GUARD.
- KEEPING THE MANAGEMENT INFORMED REGARDING
ACTIVITIES AT CLIENT PERMISES.
RRP Solution Pvt. Ltd.
29SUPERVISION SCHEDULE
On Site-Daily. Assignment Manager, Supervisor
Daily (Day Night). Supervisor
3 Times a week Operations Manager
Once a week Business Leader
1 Surprise Night Check Weekly. Operation Manager
Monthly Surprise Check. Audit team Senior Management.
30FACILITY SERVICES
RRP Solution Pvt. Ltd.
31Facility Services
- Care-taking Services.
- Diesel Filling
- Maintenance Services.
- Housekeeping.
- Corporate Services.
- Man Power providing.
32Facility Services
- We believe in Total Quality Services and look
forward to challenging assignments. The services
offered by us are - Maintenance Services We undertake maintenance
services to include engineering services,
preventive maintenance, air-conditioning,
plumbing, electrical services, carpentry and
masonry work and maintenance of lawns and
gardens. - Care-taking Services We undertake
responsibilities like care taking of assets
involving housekeeping / maintenance and
security, including those at remote places like
communication towers, heritage sites, and vacant
properties and the like. - Housekeeping This includes all kinds of
premises like offices, rest rooms, public areas,
floor buffing, glass cleaning, facade washing,
graffiti removal, railway stations, rail coaches,
carpet shampooing and the likes. - Provision of Drivers The group has long
experience in transport operations. We provide
well trained and competent drivers to our clients
to meet the individual needs, corporate needs as
ell as provisions for mass deployment of drivers
like for DTC and call centers. We have facilities
for professional testing and training of drivers
to international standards, both for light and
heavy vehicle drivers. We also undertake valet
parking for hotels and at special events.
33Management Team Structure
Client SNPL Coordinator
Site Facility Manager
E M Services
Housekeeping Services
Security / Miscellaneous Services
HVAC
Plumbing Allied services
Electrician
Housekeepers
Garbage Management
Façade Cleaning
34SAVINGS TO THE CLIENT-
- By carrying out all the procedures and checks as
detailed above we shall be able to reduce the
outages to the minimum level there by accruing
huge savings to the customer. -
- RRP Solution Pvt. Ltd.
35Thank You
Please contact us at M/s RRP Solution Pvt. Ltd..
M/s RRP Solution Pvt. Ltd..
H.No. 15, Kidwaipuri Near Thakur Prasad Community
Hall Patna 800001 Phone No.- 0612
3268737 Cell No.- 9973920980, 8083004000 Email
- info_at_rrpsolution.com Web Address
www.rrpsolution.com