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Winning the Interview


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Title: Winning the Interview

Winning the Interview
  • Darin Ramsey, Pharm.D., BCPS, BCACP
  • Associate Professor of Pharmacy Practice
  • Butler University College of Pharmacy Health
  • Clinical Pharmacist PGY2 Ambulatory
    Care/Education Residency Co-Director VA Medical

Learning Objectives
  • Prioritize your personal career goals in order to
    select a company that supports these goals.
  • Identify resources available for researching
    available jobs/careers in pharmacy.
  • Develop strategies to help student pharmacists
    stand out during the application process.
  • Respond to questions posed during the interview
  • Identify when and what is appropriate to
    negotiate during the interview process.

What do you want to be when you grow up?
  • I want to be a PHARMACIST!!!!!

Career Options for Pharmacy Professionals
  • Community
  • Chain
  • Independent
  • Institution
  • Hospital
  • Long Term Care
  • Veterinary
  • Consulting
  • Clinical
  • Home Health Care
  • Long Term Care
  • Managed Care
  • Regulatory
  • State Board of Pharmacy
  • Department of Health
  • Medicare/Medicaid
  • Armed Services
  • DEA
  • FDA
  • Indian/Public Health
  • Veterans Administration

Career Options for Pharmacy Professionals
  • Industry
  • Administration
  • Business
  • Research Development
  • Technical/Scientific
  • Academia
  • Association Management
  • Informatics
  • Mail Service
  • Public Policy Law
  • Publishing Communications

Adapting to Todays Market
  • Where did all the jobs go?
  • 180o turn from a candidate-driven market to a
    employer-driven market
  • Economy
  • Increase in supply of pharmacists
  • 8 vacancy rate in 2000
  • 5 vacancy rate in 2004
  • 5.9 vacancy rate in 2008

The Adequacy of Pharmacist Supply 2004 to
2030. December 2008. U.S. Dept of Health and
Human Services.
Increase in Pharmacy Schools
The employers are, for once in a long, long
time, having the opportunity to be quite choosy
with regard to their candidates. They are now
really focusing on hiring the best and the
brightest.--James Scanlon, BS Pharm,
RPhPharmacy Manager TARGET Lowell Mass.
  • Jill Sederstrom Drug Topics April 15, 2011

Probably this past year has been the most
saturated the market has been.--Lindsay
Carlson, Pharm.D. 2010Houston, TX
  • Jill Sederstrom Drug Topics April 15, 2011

Does this translate into a bleak future for a
career in pharmacy? Absolutely not
  • Clinical pharmacy is becoming more prevalent
  • Think outside the box
  • What the aging population means for pharmacists

5 Tips to Make the Most of the Current Trends
  • New Grads Make Yourselves Stand Out
  • Polish Up your CV
  • Brush Up on Interviewing Skills
  • Consider Getting Additional Certifications and
  • Dont Let your Clinical Skills get Stale
  • Look for Jobs in Nontraditional Settings

Pharmacy Times June 15, 2010
Pharmacy Specific Resources
Thomas P. Reinders 3rd Edition
Residency Specific Resources
Websites with helpful tips on interviewing
  • Department of Veterans Affairs Performance-Based
  • http//
  • STAR Interviewing Method
  • http//
  • http//
  • General Tips on Interviewing Conduct
  • http//

Social NetworkingFacebook, Twitter
Pharmacy Students Pharmacy Residency Program Directors
57 feel its unfair for employers to use information posted on social media sites 89 agree that students online profiles are fair game for making character assessments
36 have posted information they would not want potential employers to see 52 uncovered information on social media sites that revealed unprofessional attitudes
30 believe students should not be held accountable for inappropriate or unprofessional material they post online 90 believe candidates should be held accountable for unprofessional behavior discovered through social media
Laura Enderle Pharmacy Times Spring 2011
Introduction to Job SearchingQuestions to ask
  • What is important to you?
  • Where do you get your passion or your energy?

Introduction to Job Searching
  • Networking
  • Get involved professionally
  • Career Day Events
  • Butler, Purdue, Manchester
  • Placement Services (PPS)
  • ASHP Midyear Clinical Meeting
  • Residency Showcase
  • Local Showcase ASHP Midyear Showcase

Internet Sources for Position Listings
Organization URL
American College of Clinical Pharmacy
American Pharmacists Association
American Society of Health-System Pharmacists
Career Builder
Health Care Jobs Online
Indiana Pharmacists Alliance
National Association of Chain Drug Stores
Pharmacist Jobs
PharmacyWeek Pharmacy
Rx Career Center
United States Food Drug Administration
United States Public Health Service
Veteran Affairs
The Interview Before, during, and after
Not Knowing Anything About the Company
Getting Ready for the Interview
  • Do Your Homework
  • Location
  • Type of facilities
  • Organizational structure
  • Reputation
  • Personnel demographics
  • Scope of products or services provided
  • Strategic Plan
  • Financial position

Getting Ready for the Actual Interview
  • Practice, Practice, Practice
  • Conduct Mock Interviews
  • Develop a List of Questions
  • Remember Your Manners
  • Prepare for Presentations
  • Dress for Success

The Most Common Interview Mistakes
Dressing Inappropriately
Professional Dress
Conservativebut not Mr. Rogers style
Arriving Late
The Interview
  • Bring Applicable Documents
  • Arrive on Time
  • Use Nonverbal Communication Cues
  • Make eye contact, smile, and give a firm
  • Maintain an enthusiastic and confident attitude

Not Paying Attention
Bringing a Drink with You
The Interview
  • Remember Mealtime Etiquette
  • Control Nervous Habits
  • Avoid slang expressions awesome or yeah
  • Use Effective Interpersonal Skills

Using Your Phone During the Interview
Interview Etiquette The Cell Phone
  • Do NOT interrupt your interview to take calls
    from others
  • Turn your cell phone OFF before you enter the
    office or building of the interview
  • Dont turn it on again until you are in your car

Fuzzy Resume/CV Facts
Not Being Prepared to Answer the Questions
Badmouthing Past Employers
Topics to Avoid During the Interview
  • Discussing salary and benefits early in the
  • Making references to the superiority of the
    institutions you are associated with
  • Speaking negatively about current or past
    employers, faculty, or colleagues
  • Displaying a know-it-all attitude
  • Discussing religion, politics, or other highly
    controversial topics
  • Seeking special treatment because of your

After the Interview.
After the Interview
  • Assess the Experience
  • Send a Thank You Note

Things to Consider
  • Geographic Location
  • Cost of Living
  • Housing Availability
  • Relocation Expenses
  • Climate
  • Lifestyle Issues
  • Work Schedule
  • Commute Time
  • Opportunity for Social Activities

Things to Consider
  • Benefits
  • Retirement Plan Options
  • Medical/Dental/Vision Plans
  • Disability Insurance
  • Long-Term Care Insurance
  • Tuition Waiver Plan
  • Flexible Spending Accounts
  • Child Care
  • Stock Options
  • Vacation
  • Holiday Time
  • Sick Leave
  • Compensation
  • Salary
  • Overtime Pay
  • Performance Bonus

Interview Questions
Interview Techniques Used
  • PBI
  • Performance Based Interview
  • Encourages candidates to discuss past scenarios
    and examples
  • STAR method
  • Situation
  • Task
  • Action
  • Results

  • Tell me about yourself.
  • Tell me about your most satisfying accomplishment
    in life.
  • Tell me about a time when you completed an
    assignment that was well received by an employer.

Career Development
  • What are your short-term career goals?
  • What are your long-term career goals?
  • How do you plan to achieve your goals?
  • Describe the ideal position based on your
    long-term career plan.

Coping with Change
  • How do you handle change at work?
  • How do you deal with individuals who resist

Communication Skills
  • Tell me about a quality presentation you
    delivered. What made it successful?
  • How would you compare your oral presentation
    skills to your writing skills?

Dealing with Conflict
  • How do you handle conflict?
  • Tell me about a time when you had to deal with an
    irate patient physician, nurse, student. How
    did you handle the situation?
  • Tell me about a time when you needed to work
    closely with someone you routinely disagree with.
    How did you deal with the situation?

  • If you were planning a trip to the moon and could
    only take three things, what would you take?
  • If you were a drug, what drug would you be? Why?
  • Describe a time when your personal creativity
    helped solve a problem at work.

Knowledge of Issues Facing the Profession
  • How do you see the role of the pharmacist
    changing in the next 5 10 years?
  • What single greatest challenge does the
    profession face in the next two years?
  • What does the term pharmaceutical care mean to

Personal Attributes
  • What makes you different from other pharmacists
  • How do you motivate others?
  • How do you unwind in your spare time?
  • How would your best friend describe you?

Questions you should NEVER be asked
  • How old are you?
  • Who do you live with?
  • Where does your spouse work?
  • What are your plans for starting a family?
  • Do you have any health conditions that would
    compromise your attendance record?

Job negotiationYou cant always get what you
want..but sometimes you can
Would you rather have a job that pays..100,000
or 120,000
Salary Difference over 5 Years
100,000 120,000
3 Raise 3,000 3,600
1st Year out 103,000 123,600
3 Raise 3,090 3,708
2nd Year out 106,090 127,308
3 Raise 3,183 3,820
3rd Year out 109,273 131,128
3 Raise 3,278 3,934
4th Year out 112,551 135,062
3 Raise 3,377 4,052
5th Year out 115,927 139,114 Difference 23,187
Evaluating Salary Benefits
  • 100,000
  • 120,000

Vacation 3 weeks
Weekends NONE
Holiday Off all major holidays
Professional days 5 days per year
Vacation 2 weeks
Weekends Every other
Holiday Work one major holiday per year
Professional days NONE
A few extra bucks will never turn a BAD job into
a GOOD job
401k/403b Retirement
  • 100,000
  • 120,000

Yearly Salary 5 10 Match
100,000 15,000
103,000 15,450
106,090 15,914
109,273 16,391
112,551 16,883
115,927 17,389
TOTAL 97,027
Yearly Salary 6 3 Match
110,000 9,900
123,600 11,124
127,308 11,458
131,128 11,802
135,062 12,156
139,114 12,520
TOTAL 68,960
Scenario 1Salary
  • A range of 100,000 - 120,000 is advertised, and
    HR offers 100,000.
  • You feel you are worth 120,000.
  • How would you negotiate?

Scenario 2Support for meeting attendance
  • You have a passion for research and would like to
    continue to present posters at the ASHP Midyear
    Clinical Meeting.
  • How would you negotiate for yearly meeting

Principals of Negotiation
Develop a win-win situation where each party gets more than what they want
Cooperation (form a partnership)
Separate yourself from both the problem and your ego
Assess interests of opposing sides as well as your own
Develop creative options (give up the little things in exchange for the big things)
Be fair and make sure all parties are treated equally
Healthcare Purchasing News. 201034(5)64
Common Mistakes of Pharmacy Job Seekers
  • Waiting too long
  • Ignoring minimum job requirements
  • Narrowing the search too much
  • Doing it alone
  • Winging the interview
  • Appearing unprofessional
  • Answering questions vaguely
  • Displaying poor nonverbal communication
  • Disparaging past colleagues
  • Forgetting to follow up

White CA. Am J Health-Syst Pharm. 201168294-296
Words of Advice
  • Treat every rotation experience as if it is a job
  • Find a pharmacy mentor
  • Get involved in local pharmacy organizations
  • Have a Plan B in place
  • Rejection is OK
  • Be persistent..but not annoying

Recipe for Success
  • What is the recipe for successful achievement?
    To my mind there are just four essential
    ingredients Choose a career you love, give it
    the best there is in you, seize your
    opportunities, and be a member of the team
  • Benjamin F. Fairless, Author

Talking Too Much
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