Learning Objectives by Gary Batis

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Learning Objectivesby Gary Batis

• How diversity can add value and benefit to the
  workplace by providing commitment to serve a
  diverse community.
• Learn that different age groups bring with them
  different styles, perspectives, and life
  experiences.
• Diversity the condition of being, diverse,
  variety (Websters Dictionary).

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Steps to Diversity Thinking

• Awareness of Self
• Awareness of Others
• Acceptance
• Appreciation of Differences
• Constructively Using the Differences

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Generational Differences in the Workplace

• The Veterans born between 1922 and 1943.
• The Baby Boomers born between 1943 and 1960.
• The Generation Xers born between 1960 and 1980.
• The Generation Nexters born between 1980 and
  2000.

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The Veterans(1922-1943)
Heros
Music of Their Early Years Swing and Big Band
FDR ? Babe Ruth ? Audie Murphy ? Winston
Churchill ? Eisenhower
Benny Goodman ? Duke Ellington ? Glenn Miller ?
Tommy Dorsey ? Kate Smith ? Bing Crosby ? Ella
Fitzgerald ? Frank Sinatra
Memorabilia
Kewpie Dolls ? Mickey Mouse ? The Lone Ranger ?
Flash Gordon
Defining Events and Trends
Great Depression ? WWII ? The New Deal ? Korean
War ? Rise of Labor Unions ? Polio Vaccine ?
Golden Age of Radio ? The Silver Screen
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The Veteran Generational Personality

• They like consistency and uniformity
• They like things on a grand scale
• They are conformers
• They believe in logic, not magic
• They are disciplined
• They are past-oriented
• They believe in law and order
• Their spending style is conservative

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The Baby Boomers(1943-1960)
Heros
Music of Their Early YearsRock n Roll
Gandhi ? Martin Luther King ? JFK and Jackie ?
John Glenn
Elvis ? The Beatles ? Rolling Stones ? Grateful
Dead ? Beach Boys ? Jimi Hendrix ? Bob Dylan ?
The Supremes ? The Temptations
Memorabilia
The Ed Sullivan Show ? Poodle Skirts and Pop
Beads ? Laugh-In ? Slinkies ? TV Dinners ? Hula
Hoops
Defining Events and Trends
Vietnam War ? Civil Rights Movement ? Cold War ?
Womens Liberation ? The Space Race ? Television
? Suburbia ? Assassinations
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The Boomer Generational Personality

• They believe in growth and expansion
• They think of themselves as stars of the show
• They tend to be optimistic
• They learned about teamwork at school and home
• They have pursued personal gratification
• They have searched their souls repeatedly
• They have always been cool

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The Xers(1960-1980)
Music of Their Early YearsDisco, Rap Reggae
Heros
(None)
Memorabilia
Elton John ? Bruce Springstein ? Tina Turner ?
Bon Jovi ? Michael Jackson ? U2 ? Prince
The Brady Bunch ? Pet Rocks ? ET ? Cabbage Patch
Dolls ? Platform Shoes ? Star Wars
Defining Events and Trends
Watergate ? AIDS ? MTV ? Latchkey Kids ?
Computers ? Fall of Berlin Wall ?
Glastnost/Perestroika ? Challenger Disaster
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The Generation X Generational Personality

• They are self-reliant
• They are seeking a sense of family
• They want balance
• They like informality
• Their approach to authority is casual
• They are skeptical
• They are attracted to the edge
• They are technologically savvy

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The Nexters/Generation Y(1980-2000)
Heros
Music of Their Early YearsAlternative Rap, SKA
Remix
Michael Jordan ? Princess Diana ? Mia Hamm ? Bill
Gates ? Tiger Woods
Jewel ? Puff Daddy ? Alanis Morrisette ? Toni
Braxton ? Savage Garden ? Garth Brooks ?
Backstreet Boys ? Spice Girls
Memorabilia
Barney ? Beanie Babies ? The X Games ? Pogs ?
Teenage Mutant Ninja Turtles ? Virtual Pets
Defining Events and Trends
Oklahoma City Bombing ? McGwire and Sosa ? It
Takes a Village ? Schoolyard Violence ? Girls
Movement
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The Nexter/Generation Y Generational Personality
Generation Y is still in process of developing a
Generational Personality, but so far seems to
hold the following Core Values upon which the
personality will be based

• Optimism
• Civic Duty
• Confidence
• Achievement

• Sociability
• Morality
• Street Smarts
• Diversity

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Diversity Standards(Do not mean a lack of
standards)

• Every one in the organization has the right to
  establish certain behavioral standards.
• Behavioral standards must be tied to the
  community and organizations objectives.

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Tips on Dealing with Diversity Actions

• Avoid stereotyping
• Improve communication
• Understand group interaction
• Manage culture clash
• Find common ground