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The 5 Dysfunctions of a Team

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The 5 Dysfunctions of a Team A Webinar presented for: The Nonprofit Network Friday November 4, 2011 Presented by Jerry Pinney jerry_at_coachpinney.com – PowerPoint PPT presentation

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Title: The 5 Dysfunctions of a Team


1
The 5 Dysfunctions of a Team
  • A Webinar presented for
  • The Nonprofit Network
  • Friday November 4, 2011
  • Presented by
  • Jerry Pinney
  • jerry_at_coachpinney.com

2
The 5 Dysfunctions of a Team
  • Objective for the next hour
  • Identify the 5 Dysfunctions
  • Share some ideas for overcoming the 5
    Dysfunctions
  • Create a Team Charter
  • Answer your questions
  • Develop an Action Plan

3
The 5 Dysfunctions of a Team
  • What are the 5 Dysfunctions of a Team?
  • Absence of Trust
  • Fear of Conflict
  • Lack of Commitment
  • Avoidance of Accountability
  • Inattention to Results

4
The 5 Dysfunctions of a Team
  • Questions????

5
The 5 Dysfunctions of a Team
  • Truly Cohesive Teams are obvious
  • They Trust one another
  • They engage in Unfiltered Conflict around ideas
  • They Commit to decisions and plans of actions
  • They hold one another Accountable for delivering
    against those plans
  • They focus on the achievement of collective
    Results

6
The 5 Dysfunctions of a Team
  • Strategy for Overcoming the Absence of Trust
  • Identify and discuss individual Strengths and
    Weaknesses
  • Spend considerable time in face-to-face and
    Working Sessions

7
The 5 Dysfunctions of a Team
  • Strategy for Overcoming the Fear of Conflict
  • Acknowledge that conflict is required for
    productive meetings
  • Understand individual team members natural
    conflict styles and establish common ground rules
    for engaging in conflict

8
The 5 Dysfunctions of a Team
  • Strategy for Overcoming the Lack of Commitment
  • Review commitments at the end of each meeting to
    ensure all team members are aligned
  • Adopt a disagree and commit mentality make
    sure all team members are committed regardless of
    initial disagreements

9
The 5 Dysfunctions of a Team
  • Strategy for Overcoming the Avoidance of
    Accountability
  • Explicitly communicate goals and standards of
    behavior
  • Regularly discuss performance versus goals and
    standards

10
The 5 Dysfunctions of a Team
  • Strategy for Overcoming the Inattention to
    Results
  • Keep the team focused on tangible group goals
  • Reward individuals based on team goals and
    collective success

11
  • Questions????

12
The 5 Dysfunctions of a Team
  • Team Charters
  • Documents that define the purpose of the team,
    how it will work, and what the expected outcomes
    are. They are "roadmaps" that the team creates to
    make sure that all involved are clear about where
    they're heading, and to give direction when times
    get tough.

13
The 5 Dysfunctions of a Team
  • Questions to answer to help develop a TEAM
    CHARTER
  • 1. Who are the stakeholders of this team?
  • 2. What is most important to each stakeholder?
  • 3. How does the team want stakeholders to
    characterize working with the team?
  • 4. Why does this team exist?
  • 5. What are the 5-10 core values of this team?
  • 6. How do we measure our performance?

14
The 5 Dysfunctions of a Team
  • Questions to answer to help develop a TEAM
    CHARTER
  • 7. What is each persons role on the team?
  • 8. What is the scope of our authority?
  • 9. How do we hold team members accountable for
    their commitments?
  • 10. What do we do to build and maintain trust
    within the team?
  • 11. What is our process for seeking feedback from
    our stakeholders?
  • 12. How do we resolve conflict?

15
The 5 Dysfunctions of a Team
  • Questions ????

16
The 5 Dysfunctions of a Team
  • Action Plan
  • Objective Be very clear
  • Action Steps List EVERTHING that needs to be
    accomplished
  • Responsibility Who is responsible?
  • Due Date When does this item need to be
    accomplished?
  • Completion date When was it completed?

17
The 5 Dysfunctions of a Team
  • What are you going to do this afternoon as a
    result of the last hour?
  • What is the one dysfunction you need to get
    better at this month?

18
The 5 Dysfunctions of a Team
  • Resources
  • Book - The Five Dysfunctions of a Team
  • Web Site www.tablegroup.com
  • Google Trust, Commitment, Conflict,
    Accountability, Results
  • Book Fierce Conversations
  • Team Assessment

19
The 5 Dysfunctions of a Team
  • Thanks for participating
  • If you have any questions or would like to
    discuss anything in more detail, please contact
    me
  • 312-842-4577
  • jerry_at_coachpinney.com
  • www.coachpinney.com
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