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Resumes and Cover Letters


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Title: Resumes and Cover Letters

Resumes and Cover Letters
for a resume worksheet
for sample resume and cover letter
A resume can be used to
  • Apply for a job
  • Summarize your skills, experience, education and
  • Persuade the hiring manager to bring you in for
    an interview
  • Accompany applications for selective admissions
    programs, transfer schools or graduate degrees

Styles change
  • Resumes used to start with an objective. Use one
    of these instead
  • Career Focus Profile Headline Skills Summary
  • Resumes use to end with the phrase, References
    available upon request. This phrase should be
    omitted. Create a reference sheet and take that
    with you to the interview. Use the same
    formatting and type face as you use in the resume
    and cover letter. Your documents should all
    relate to one another.
  • Teachers and friends might recommended use of
    templates, tables, headers/footers, color, fancy
    fonts, capital letters and underlining.
  • Avoid the above mentioned styles because they
    cannot be read universally by applicant tracking

All resumes include
Jane Washington 123 Main Street Catonsville, MD
21228 123-456-7890
  • Your name
  • If your name is long or difficult, maybe best to
    omit your middle initial. Make it easy to say and
  • Your address
  • Unless you are applying for jobs all over the
    world, no need to add USA. Only add the
    country for jobs outside of the U.S.)
  • Your telephone number (just one)
  • Format the number like this 123-456-7890
  • Your email address
  • Have a professional address, not that of your
    current employer. Should be with a current
    internet provider, not aol, EarthLink, or other
    dated service. No endearing nicknames, no
    mentions of dear ones in your email, just your
    name and if your name is one that others have,
    add a memorable number.

When applying for a job, make sure that your
email address isnt too extreme or
unprofessional. An address like or could
give others a biased impression
Other possible headings
  • Jane Washington
  • 123 Main Street
  • Catonsville, MD 21228
  • 123-456-7890
  • Profile or Skills Summary
  • Experience (Goes first if you have more job
    experience than education)
  • Headings that might be useful
  • Relevant Experience
  • Additional Employment
  • Military Service
  • Education (Goes before Experience section if your
    work experience is limited)
  • Related coursework
  • Computer Skills
  • Training/Certifications/Licenses
  • Honors/Awards
  • Volunteer Experience
  • Activities

Save your resume in .doc format as this is the
format most easily opened.
Most employers prefer
  • A chronological format most popular among hiring
    managers, easy to see your work history at a
    glance. Create your resume using the most recent
    information first and working backwards to add
    older experience. This is called reverse
    chronological order.
  • Other formats can be used to emphasize skills,
    these are functional and combination resume
    formats, but continuous employment remains
    important to those who hire. There are 2 other
    resume formats functional and combination.
  • Use a concise date style, ex. 2/2012 8/2013 or
    Summer 2011
  • Candidates may omit the year of graduation from
    the resume. If you have started college, you do
    not have to include high school graduation,
    school name or activities from that period.

No Is in Resumes
  • Write the resume in a condensed form, using
    phrases that start with action verbs instead of
    the subject I it is understood.
  • Open this link of action verbs to see those that
    are recommended for resumes.
  • Avoid these two phrases as you prepare your
    resume Duties included or Responsibilities
    included and choose active verbs instead.
  • Use the present tense of the verb. If you are no
    longer in the job and are no longer doing these
    activities, use the past tense of the verb.
  • Ex. Handle/handled bookkeeping
    responsibilities and routine operations of the
  • Highlight your accomplishments. Emphasize what
    YOU have done. Use facts and numbers. Give an
    idea of how much, how many, how often, so if you
    managed a cash register, add that you managed
    500 - 1,000 daily with accuracy. This makes
    you look stronger and conscientious, reliable,
  • If you managed or trained others, describe the
    number of team members and the range of your

Describing your experience
  • Avoid big descriptions of tasks you never want to
    do again.
  • We have all been responsible for tasks that we
    would not like to do again, so dont list it
    first or elaborate on it.
  • If among many responsibilities, for example, you
    answered the telephone, maybe you could omit that
    one and instead focus on tasks that would be more
    persuasive and appealing to the new hiring
  • Examples
  • Organized health records for a dental office
    serving 3600 patients
  • Provided a high level of customer service to
    patients and their families

That was then, this is now
  • Once you start college and list it on your
    resume, you no longer have to include your high
    school graduation, unless your achievements or
    activities were outstanding.
  • Likewise, once you finish college, be very
    selective about what you include about your
    honors and activities. You want to demonstrate
    that you are moving on to the work world.

Education and Training
  • List in reverse chronological order beginning
    with the most recent.
  • List colleges/trade schools, location, dates of
    attendance. Can leave off high school.
  • Degree earned or working towards, major,
    concentration, actual or expected graduation
  • GPA overall and/or in your major (if above a
    3.0), honors, awards, Deans List, scholarships,
    related coursework.

Honesty is the best policy
  • Hiring managers verify job titles and dates, and
  • When you tell the truth, you dont have any
    concerns about the application and resume
    information agreeing. You will be at greater ease
    in the interview.
  • Job seekers are asked to sign that their
    applications are truthful and that any issues
    with verification can result in immediate
  • Even Chief Executives of companies have been
    forced to step down if inaccuracies are found.
    In May 2012, Yahoo CEO Scott Thompson had to step
    down when it was learned that his degree was in
    accounting only rather than computer science and
    accounting as he had claimed on his resume.

  • Limit the resume length to one page or two.
  • Create a draft and then edit.
  • Update your resume with a careful review of
    typing, grammar and spelling so you are not
    initially screened out.
  • Using a spell check may not uncover the mistake
    so have a trusted reader review the document
    before you mail or hit send.
  • Get expert help to evaluate if your resume seems
    too brief or too long.
  • Some students need help writing their
    achievements, combining ideas or organizing the
    bullet points so that the main ideas are clear.
  • Seek resources such as ONet or the Occupational
    Outlook Handbook for help in writing your bullet

Create a professional document
  • Templates are often attractive to students
    because the name is featured in huge type. When
    you are not sure what to say, putting your name
    in 32 point font might seem like a good
    beginning. But templates and tables cannot be
    read by applicant tracking software.
  • Experts say to use 9 -12 point type for the body
    of the resume. Headings can go up as high as 14
    point type but avoid the temptation to use
    anything more than 16 18 point type for your
    name. It can give the wrong impression. Likewise,
    using a lot of capital or bold letters can make
    your resume look aggressive.
  • Use a font that is larger than the body and be
    sparing with capitals, bolds and underlines for
    the sake of the reader.
  • Use formats that include lots of white space to
    make your resume attractive and readable.
    Recruiters and personnel managers spend very
    little time (5 7 seconds!) reading a resume so
    information must be easy to find in a quick scan.
  • If the heading is already large, you do not need
    to add a colon. So if you have the heading
    Education, you dont need a colon right after
    it, just add the information in the next line.
  • CCBC should be spelled out as The Community
    College of Baltimore County.

Recommended Fonts Recommended Fonts Recommended Fonts Recommended Fonts Recommended Fonts
Sans Serif Arial Calibri Verdana Tahoma
Serif Baskerville Georgia Times New Roman Times New Roman
Cover Letter Tips
  • When mailed, resumes should be accompanied by a
    cover letter.
  • Without repeating content, the cover letter
    supports your resume.
  • Allows you to establish rapport with the reader
    before meeting in person.
  • Increases odds of your getting an interview, if
    well researched and written.
  • Research Use, company pages on, Facebook or LinkedIn to learn more
    about company values, mission, strategy.
  • Find the name of the hiring manager so that you
    can avoid addressing the cover letter using To
    Whom It May Concern, or Dear Sir/Madam.

Keep these guidelines in mind
  • Generic letters are less persuasive.
  • Write your letter for the specific job.
  • Explain your interest in this particular
  • Describe what makes you a strong candidate for
    the advertised role. Tie your experience and
    skills to the job description.
  • Highlight relevant information and experience
    with similar tasks or in similar environments.
  • Keep the employers needs uppermost in your mind
  • - So no mention of your need for health benefits,
    a shorter commute, an employee discount, profit
    sharing or their daycare services, etc.

How to prepare your documents
  • If you are sending the resume by email then the
    cover letter can be the body of email and attach
    the resume.
  • Documents should be prepared in the same type
    face and font size. This includes the list of
    references which should have the same header as
    you use on the resume.
  • Use the .doc format to save your cover letter,
    resume and list of references. It is easiest to
    open and moves the best through applicant
    tracking software.
  • Follow the directions listed by the employer for
    how to send your documents.

Keep it short
  • Limit your letter to one page with no more than 3
    to 5 paragraphs.
  • Close with a simple phrase about ways to contact
    you and that you will follow-up within the week.
  • Proofread the cover letter carefully and have
    someone else read it too.
  • Here is a quick video that overviews tips

Dont delay your job search
  • Start off with a good, error free resume. You
    can always revise and improve it while you are
    actively looking for a job. You will get better
    at the job search process as you go along.
  • Some experts estimate that for every 10,000 of
    annual earnings, it can take a month to find a
    new job. In a tight economy, it can take longer.
  • Use all of the resources listed on our Seek
    Employment page to find openings.

Contact us Call or Visit
  • Career counselors are available to help you with
    next steps.
  • http//

CCBC Campus Location Telephone
Catonsville SSRV 209 443-840-4435
Dundalk SSRV 102 443-840-3131
Essex SSRV 260 443-840-1732