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PowerPoint Templates

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Title: PowerPoint Templates Author: CEB Last modified by: CLUSER Created Date: 5/21/2003 9:56:50 AM Document presentation format: On-screen Show Company – PowerPoint PPT presentation

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Title: PowerPoint Templates


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Managing Risk in Higher Education
Adjusting a major flood claim - a university case
study Maggie Cowing BSc(Hons) ACII FCILA
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Adjusting a major flood claim
  • Cause
  • Material damage aspects
  • Business interruption aspects
  • Claim management
  • Recovery
  • Lessons learned

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University of Hull
  • Established 1928
  • Circa 16-17,000 students
  • Circa 2,300 employees
  • Revenue approx 130m
  • Property/BI cover
  • No previous experience of flooding

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June 2007 Floods
  • Torrential, prolonged rainfall
  • Surface drains sewers couldnt cope
  • 1 in 150 year event
  • Tens of thousands of claims

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Cause
  • Flood 1 15 June 07
  • Flood 2 25 June 07

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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
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Material damage aspects - Buildings
  • Strip out, dry and clean
  • Prepare scope of works
  • Procurement pre tendered rates or by
    competitive tender
  • Adjuster checks and approves scope and cost
  • Have work carried out..

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Material damage aspects - Buildings
  • .but rarely go back exactly as was
  • Compliance with public authority requirements
  • Flood resilient repairs
  • More convenient/economical layouts
  • Speed of repairs (business interruption)
  • Work on notional reinstatement costs

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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
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Material damage aspects - Contents
  • Dry and clean
  • Examine possibility of repair or replacement
  • Obtain estimates for repair or replacement
  • Adjuster checks and approves scope and cost
  • Have work carried out..

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Material damage aspects - Contents
  • .but rarely go back exactly as was
  • Racking no longer available
  • Better machines now available
  • Non-replacement of all small items
  • Speed of repairs (business interruption)
  • Work on notional reinstatement costs

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Business Interruption aspects
  • M E loss to library
  • Loss of Hall of Residence heating hot water
  • Damage to Hall of Residence and social centre
  • Shortage of accommodation in area due to flood
  • New academic year starts 17 Sep
  • Students choices made in July
  • Halls - 500K pa at risk, tuition fees - 600K pa

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Business Interruption aspects
  • Temporary transformer for library

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Business Interruption aspects
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Business Interruption aspects
  • Temporary transformer for library
  • Temporary boiler plant for hall

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Business Interruption aspects
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Business Interruption aspects
  • Temporary transformer for library
  • Temporary boiler plant for hall
  • Temporary floor coverings for hall
  • Costs of expediting work
  • Thanks to a great effort on the part of
    university staff in all areas, all work was
    completed to time
  • Unavoidable small loss of GP from café
  • Otherwise all revenue secured

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Claim management
  • Series of meetings
  • Actions/minutes agreed
  • Used as agenda for next meeting
  • Development of spreadsheets detailing loss
  • Live system with version control
  • Prompt interim payments
  • Early settlement once quantum agreed

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Recovery
  • Extreme weather event 1 in 150
  • Yorkshire Water
  • reduced capacity of drainage system
  • pumping station reduced capacity of sewerage
    system
  • Need to tie in to damage or extent
  • Extensive flood modelling required

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Lessons learned
  • Claim management and communication
  • Pre-appointment of contractors
  • no flood inflation
  • prompt attendance
  • OJEU requirements avoided
  • Use of external professionals
  • Flood resilient repairs
  • Business interruption cover

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