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BUS 710: Foundations of Information Systems

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BUS 710: Foundations of Information Systems Introduction to Course Introduction to Information Management Agenda Introductions Name cards Syllabus course overview ... – PowerPoint PPT presentation

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Title: BUS 710: Foundations of Information Systems


1
BUS 710 Foundations of Information Systems
  • Introduction to Course
  • Introduction to Information Management

2
Agenda
  • Introductions
  • Name cards
  • Syllabus course overview
  • Lecture
  • Introduction to Information Management
  • Group discussions

3
Your Instructor
  • Name Jakob Iversen
  • Background
  • Danish Citizen
  • Software Engineer Masters Degree, 1996, Aalborg
    University, Denmark
  • Ph.D. in Computer Science, 2000, Aalborg
    University, Denmark. Thesis title Data-Driven
    Intervention in software Process Improvment
  • Assistant Professor at UW Oshkosh from Fall 2000
  • Primary research interest Software development
    and Software Process Improvement (SPI)

4
Course Goals
  • Understand the relationship of the IS function to
    the general organization.
  • Understand basic IS hardware and software
    concepts and terms at the computer and network
    levels.
  • Understand basic database concepts.
  • Understand basic telecommunications and
    networking concepts, including the Internet.

5
Course Goals cont.
  • Understand the business implications of the
    Internet and eCommerce.
  • Understand IS project development methodologies.
  • Develop team (group) work skills.
  • Practice oral communication skills.
  • Be ready for additional IS coursework at the
    graduate level.

6
Course Overview / Policy
  • Read before class ask questions
  • Communication
  • Web page and email (all slides will be available
    on web)
  • Assignments/Exams/Grading
  • Final Exam 50
  • Team Presentations 30
  • Individual assignments 20
  • Changes, suggestions, etc.
  • Schedule may change
  • Check your email

7
Next Week
  • Until next time
  • Make sure your student account is working
  • Check email address listed on Blackboard
  • Continue group discussions
  • Blackboard groups will be created
  • Access Course Web site
  • http//www.uwosh.edu/faculty_staff/iversen/710-Osh
  • Check out Individual Assignment 1
  • Next Thursday
  • Hardware and Software
  • Stair, Chapter 2
  • First two team presentations

8
CHAPTER 1INTRODUCTION
  • BUSINESS AND INFORMATION TECHNOLOGY

9
Why did YOU take this course?
  • Well, since this is a required course ... Why do
    you think it is required?

10
Why You Need to Learn About Information Technology
  • IT is Generally Interesting
  • IT Facilitates Work in Organizations
  • IT Offers Career Opportunities
  • IT is Used by All Departments
  • IT is Crucial to Society

11
What Is Information?
12
Transforming Data into Information
13
What is a Computer-Based Information System?
  • Collects, processes, stores, analyzes,
    disseminates information
  • Specific purpose
  • Uses information technology
  • What information system did/will you interact
    with today?

14
Functions of Information Systems
15
Components of Information Systems
16
Components of Information Systems
17
Capabilities of Information Systems
  • Fast and Accurate Transactions
  • Large Capacity, Fast Access Storage
  • Fast Communications (machine to machine, human to
    human)
  • Reduce (and cause) Information Overload
  • Span Boundaries
  • Provide Support for Decision Making
  • Provide a Competitive Weapon
  • General Technological Trends for IT...
  • What trends have you observed?
  • What do you think will happen in the future?

18
Types of Business Information Systems
  • Electronic Commerce
  • Transaction Processing Systems
  • Supports basic transactions in a company
  • Enterprise Resource Planning (ERP)
  • Unified system for an entire corporation
  • Information and Decision Support Systems
  • Systems that help managers make decisions
  • Special-Purpose Business Information Systems
  • Artificial Intelligence, Expert Systems, and
    Virtual Reality

19
Organizations and Information Systems
  • Organization
  • A formal collection of people and other resources
    established to accomplish a set of goals
  • Value Chain
  • A series (chain) of activities that includes
    inbound logistics, warehouse and storage,
    production, finished product storage, outbound
    logistics, marketing and sales, and customer
    service

20
General Model of an Organization
21
Porters Value Chain
22
Manufacturing Value Chain
23
Technology Diffusion and Infusion
  • Technology diffusion
  • A measure of how widely technology is spread
    throughout an organization
  • Technology infusion
  • The extent to which technology is deeply
    integrated into an area or department
  • Technology may be widely diffused but only highly
    infused in a few areas

24
Porters Competitive Forces Model
  • Competition
  • a significant and (ideally) long-term benefit to
    a company over its competition
  • at the core of a firms success or failure
  • Porters Model can be used to develop strategies
    for companies to increase their competitive edge
  • The model demonstrates how IT can enhance
    competitiveness
  • 5 major forces Next slide

25
Porters Five Forces Model
New Entrants
Threat of New Entrants
Industry Competitors Intensity of Rivalry
Suppliers
Buyers
Bargaining Power of Suppliers
Bargaining Power of Buyers
Threat of Substitutes
Substitute Products
26
Strategic Planning
  • Altering the industry structure
  • Creating new products and services
  • Improving existing product lines and services
  • Using information systems for strategic purposes

27
Competitive Advantage Factors and Strategies
28
Competitive Advantage Factors and Strategies
29
Other Strategies
  • Cost leadership strategy - producing at lowest
    cost
  • Differentiation strategy - being unique
  • Focus strategy - selecting a narrow-scope segment
  • Growth strategy - increasing market share
  • Alliances strategy - working with business
    partners
  • Internal efficiency strategy - improving the
    manner in which business processes are executed
  • Customer-oriented strategy - concentrating on
    making customers happy

30
Three Stages in the Use of IS
31
The Evolution of IS
Stage 1 Cost reduction and Productivity
Stage 2 Competitive Advantage
Stage 3 Performance-Based Management
32
Measuring Performance
  • Productivity
  • A measure of the output achieved divided by the
    input requirement
  • Productivity(Output/Input) x 100
  • Quality
  • The ability of a product (including services) to
    meet or exceed customer expectations
  • Return on Investment (ROI)
  • One measure of IS value that investigates the
    additional profits or benefits that are generated
    as a percentage of the investment in information
    systems technology
  • Total Cost of Ownership (TCO)
  • Measuring both expense and benefits of a system.
    For a PC, includes purchase price, training,
    software, support, etc.

33
Total Cost of Ownership (TCO)
  • Not-so-obvious costs
  • System downtime lost productivity,
    opportunities
  • Being locked into a technology
  • Moving to other technologies and platforms
  • Having non-standard configurations
  • Amount of training required
  • Obvious costs
  • Hardware
  • Software license fees
  • Personnel
  • HW SW deployment
  • Support service
  • Custom application development
  • Upgrades
  • Energy space

34
Information Systems Personnel
35
Three IS Functions
  • Operations
  • Maintains and supports the use of corporate
    information systems
  • Systems Development
  • Development of corporate information systems
  • Support
  • Provides assistance to users

36
Major IS Issues
  • Outsourcing
  • What services are best delivered by in-house
    expertise and what should be outsourced?
  • Cost savings, access to larger labor pool
  • On-shore, off-shore, near-shore
  • Centralized vs. Decentralized organization
  • Showing value of IS to the organization
  • Disaster/Business Recovery
  • Security

37
IT Jobs
  • www.salary.com
  • http//www.computerworld.com/careertopics/careers/
    story/0,10801,75368,00.html
  • http//marketing.dice.com/rateresults/

38
The 10 Fastest-Growing Occupations 2003-2010
Read more in September 2003 issue of Business 2.0
(page 97)
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