GOOD GOVERNANCE

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GOOD GOVERNANCE
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Good Governance / Smart Governance

• Significance of Good Governance

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Good Governance

• What should it mean

• Responsive Policy formulation
• Implementation with sensitivity
• Efficient delivery of services / goods
• Feedback grievance redressal
• Time lines

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Good Governance

• Possible everywhere
• Possible in any field
• Possible at every level
• Wherever public involved directly or indirectly

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Good Governance

• Look around for examples

• Railway reservation
• Airline reservation
• Internet Banking
• Call Centers

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Good Governance
Some important areas

• Public Distribution System
• Health care
• Social Benefits
• Municipal Services
• Housing
• Industrial Promotion
• Personnel administration
• Land Records
• Registration of deeds

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Good Governance
Many aspects

• Public Distribution System

• Online application for Ration Card
• Smart Ration Card
• SMS alerts
• Lifting by Fair Price Shop owner
• Ration lifted by a Ration Card holder etc. etc.

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Good Governance

• Online accessibility

• CSCs
• Network State
• Police
• Private

• Software Development

• NIC
• Private vendors

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Good Governance

• Possible
• Look around
• Go for it