PPT Template

1
(No Transcript)
2
Stay Connected. Stay Ahead.
3
Catalysts of Internet for Positive Change

• Enterprise
• Connectivity
• Hosting Services
• Managed VoIP
• Applications
• Security
• Managed Services

VPN Internet Data Centers
Core Infrastructure IP Based
4
Sify Technologies
5
Sify Technologies

• Pioneering Expertise
• Indias leading integrated Internet and
  Infrastructure services company
• NASDAQ listed Corporation
• Indias leading operator of Tier 3 and Tier 4
  Data Centers
• Financials
• Revenues at USD 151 million
• Enterprise business contributes 80
• Certifications
• SEI CMMI Level 5
• ISO 90012000
• ISO 27001
• Customer Patronage
• 4000 corporate customers

6
Significant Achievements

• Frost Sullivan Market Leadership Award for IP
  VPN Market in India 2003-04,2004-05 and 2005-06
• 2006 Brandon Hall Gold Excellence award- Sify
  eLearning for Mobile Learning Delivery Platform
  developed for Cisco Systems
• Recognition by Forrester for Remote
  Infrastructure Management Services
• Recognition by IDC for the pioneering progress in
  IP VPN market space
• Recognition by Gartner for initiatives in Managed
  Services
• Awarded Superbrand status for the year 2004-06
• ISO 27001 Certification for Information Security
  Management Systems
• ISO 90012000 Certification for provisioning of
  corporate VPN, Internet bandwidth, Voice over IP
  and Integrated Security Solutions
• CMMI level 5 Certification

7
Products Overview
8
Solutions Stack
IT/ITES, BFSI, TELECOM, LIFE SCIENCES,
MANUFACTURING, GOVERNMENT
Monitoring Services
Management Services
Facility Management
Consulting Services
Managed Outbound Voice
Hosted Contact Center Solutions
Managed Inbound Voice
Global Connectivity Solutions
Dedicated Internet Bandwidth
CleanConnectTM
IP VPN/MPLS
9
Connectivity Solutions
10
Sify Infrastructure Robust IP Backbone

• A Tier-1 IP Network
• Fully Meshed, High Capacity Backbone
• Built on high-end Cisco routing gear (Cisco GSR
  12404)
• Hierarchial Architecture

11
Sify Infrastructure Dual NoCs
Dual NOCs
Chennai
Bangalore
Hyderabad
Mumbai
Delhi
Pune
Ahmedabad
Calcutta
12
Sify Infrastructure Wireless Access Network

• Multi-Vendor Platform (Proxim, Smartbridge,
  Axxcelera)
• Licensed / Unlicensed Frequency Band (5.7 GHz,
  2.4 GHz)
• Nationwide Presence
• Capacities upto 8 Mbps

13
Sify Infrastructure IP Backbone Reach
International Coverage
Domestic Coverage
Cisco GSR 12404 Routers Cisco 7206 NPEG1 Routers
300 cities in 52 countries
300 cities in 30 countries
Internet Peering - International
780 PoPs in India
Point of Presence/Base Station
14
Enterprise Network Services Capability
Expertise

• Domestic Network

• International Network

• Partners

• Internet Peering

• Secure Network

15
Enterprise Network Services A Snapshot

• Sify Enterprise Network Services
• Multiple Services delivered from common IP
  infrastructure
• Dedicated Internet Access Service (DIAS)
  ExpressConnectTM
• Secured Internet Access Service CleanConnectTM
• Domestic IP-VPN Service SiteConnectTM
  
• International IP-VPN Service GlobalSiteConnectTM

16
ExpressConnectTM Businessclass Internet
Bandwidth

• Sifys Dedicated Internet Access Services
• Available in multiple variants
• ExpressConnectTM Diamond
• ExpressConnectTM Platinum
• ExpressConnectTM Gold
• Differentiation based on contention and
  availability of the bandwidth
• Available in multiple bandwidth options
• Multiple Last-Mile Connectivity Options
• Redundant and Reliable Connectivity
• Propelled by a Robust Network Backbone

17
ExpressConnectTM Service Variants
Gold Service
Platinum Service
Diamond Service
11 Contention
12 Contention
11 Contention
Best-Effort Basis
100 Committed
No Oceanic Redundancy
18
ExpressConnectTM Additional Flavors

• Time of Day Bursting
• Features
• Burst traffic during specific consistent periods
  of high data traffic flow
• Multiple bandwidth options
• Available on 11 contention
  (Diamond Platinum)

19
ExpressConnectTM Additional Flavors

• Shared Internet Port
• Features
• Single centralized Internet port shared across
  multiple locations
• Bursting available on best-effort basis
• Multiple bandwidth options
• Available on 11 contention
  (Diamond Platinum)

20
ExpressConnectTM Key Differentiators
200 points of presence REACH Meshed Network
High Uptime Dual NoCs Redundancy Carrier
Agnostic Best design Domestic peering High
performance
Multiple PoPs Solid coverage Multiple cable
routes Redundancy Multiple peering points
Best path International carriers High
performance Multiple Bandwidth Bursting options
21
ConnectGoldTM Remote Wireless Connectivity

• ConnectGoldTM
• Connectivity Services provisioned from PoPs /
  Base Stations connected via Wireless backhauls
• Extends Sifys services beyond Tier-2 and Tier-3
  cities
• Wireless connectivity on unlicensed frequency
  band with a maximum of 2 hops from the nearest
  Tier-2 / Tier-3 PoP.
• Ideal for remote customer locations with low
  bandwidth requirements
• Less Network Uptime

22
CleanConnectTM Secure Internet Access Service

• Premium range of shared Unified Threat Management
  (UTM) service with dedicated Internet
  connectivity
• Added perimeter-level security
• Network-based security with Firewall, Web
  Content Filtering, Anti-Spam and IDS/IPS Systems
• Connectivity based on ExpressConnectTM
• Currently available for only Diamond class
• SLA backed service for guaranteed protection and
  availability

23
CleanConnectTM Deployment Approach
24
CleanConnectTM Variants

• CleanConnectTM Basic
• Standard Solution
• Ideal for customers requiring a basic firewall
  service with limited no. of firewall policies
  (Network level security)
• CleanConnectTM Enhanced
• Customized Solution
• Limited number of firewall policies
• IPS Functionality ( e.g. Protect against any
  abnormalities in traffic pattern)
• CleanConnectTM Premium
• Full-blown service
• Full suite of firewall policies IPS Content
  filtering

25
CleanConnectTM Value Proposition To Customer

• Huge Cost Benefits
• No capital expenditure on a dedicated security
  setup skilled manpower to manage the same
• Focus on core business
• Comprehensive security event reporting
  methodology by Sifys team on security experts

26
VPN Offering
27
SiteConnectTM Sifys Domestic IP/MPLS VPN
Service

• Sify IP/MPLS VPN Service Offerings SiteConnectTM
• End-to-end private communication network deployed
  using Sifys managed IP network
• Offered on both Layer-2 and Layer-3
• Hub-and-Spoke / Any-to-Any Connectivity

28
SiteConnectTM Sifys MPLS Services Classes of
Service (CoS)
Diamond
Typical Applications
High
Low

• Voice
• Video streaming

PACKET DELIVERY
Gold
B/W Burst
JITTER

• Transactions
• Data transfer
• LAN/WAN traffic

Bronze
B/W Burst

• File Transfer
• Internet
• Email

Network Availability
Latency
High
Low
29
GlobalSiteConnectTM Sifys International
IP/MPLS VPN Service

• GlobalSiteConnectTM
• Sifys International IP/MPLS based VPN services
• Offered in partnership with global IP vendors
• Global Crossing (GC)
• Asia Netcom (ANC)
• PCCW
• Dialog Telekom
• Network-to-Network Interconnects (NNI)
• GC New York, London, Angeles, Hong Kong
• ANC Hong Kong Singapore (to be live in the next
  few weeks)
• PCCW New York, Los Angeles, Hong Kong
• Dialog Telekom IPLC b/n Mumbai Colombo

30

GlobalSiteConnectTM How It Works?
Sify-Partner Inter AS Interconnect
Sify Gateway
Partner Gateway
Partner MPLS Network
Sify MPLS Network
Data
Data
Data
Last Mile
Last Mile
Data
Data
Data
Data
India
Chicago
31
WHY SIFY?
32
Sify - USP

• ROBUST REDUNDANT SERVICE INFRASTRUCTURE
• Carrier-Neutral Backbone
• Redundancy at all levels
• Dual-NoCs, Dual Carriers, Dual Last-Miles
• Network Reach
• Ability to provide hybrid Last-Mile Media
• Strategic tie-ups with Broadband vendors with
  pan-India Fiber-optic presence
• PROCESS MATURITY EXPERTISE
• Global best practices Quality
• Experience of managing large networks
• Network experience across diverse industry
  verticals
• TRENDSETTERS, PIONEERS MARKET LEADERS

33
Sify Value proposition
Carrier Supporting Carrier (CSC)
Multicasting (Native)
Pseudo-wire Services ERS/EWS/VPLS
Remote-Access into MPLS VPN Services
Managed VPN (L3 MPLS / BGP VPN/Inter-AS MPLS)
AToM (Any Transport over MPLS)
Quality of Service (CoS based SLA)
IPv6 (6PE VPN 6-4 Tunnels)
Traffic Engineering (Fast Re-route)
MPLS forwarding
34
Managed Voice Solutions
35
Managed Voice Solutions
Hosted Contact Center On Demand
Managed Inbound
Managed Outbound
Contact Center
Sify An end-to-end solution provider for
Contact Centers
36
Managed Voice Solutions
PSTN
Ibasis
PCCW
Novatel(MCI)
PSTN
SingTel
VOIP SBC
Global Crossing
Sify IP/MPLS Cloud
Customer Network
Customer Network
IP/TDM PBX
IP/TDM PBX

• Scalable

• Carrier Grade Infrastructure

• Multiple NNI Partnerships

37
Information Security Solutions
38
Information Security Services
Information Security Services

• Governance, Risk Compliance Solutions
• Information Security Consulting
• Enterprise Security Services
• Information Assurance Services
• Compliance Services
• BCP / DR services

• Network Security Solutions
• Firewall / VPN
• Intrusion Detection / Prevention
• Content Security
• Multifactor Authentication
• End Point Security
• Network / Application Performance

• Digital Identity and Data Protection Solutions
• Digital identity and Strong Authentication
• Data Protection and Privacy
• Transaction Security
• Documents Rights Management

• Leading End-to-End Security Solutions Provider
• 250 Certified Security Consultants
• 300 Customers globally

Industry Leading Best Practices and Alliances
39
Managed Security Services
Sify Managed Security Services

• Managed Governance, Risk Compliance Solutions
• Vulnerability Assessment / Penetration Testing
• Security Alerts and Risk Advisory Services
• Patch Management

• Managed Network Security Solutions
• Security Device Management
• Security Log Monitoring and Reporting
• Security Event Monitoring and Reporting
• Security Incident Monitoring and Reporting

• Managed Digital Identity and Data Protection
  Solutions
• Managed PKI Services
• Managed Data Protection and Antifraud Services

Sify S O C

• Sify IONI Customer Portal
• 24 x 7 Help Desk

40
Security - Product Alliances
41
Hosting Solutions
42
Data Center Services

• High Availability
• Backup services
• Offsite tape movement and storage
• Server Load balancing
• Content Caching
• Disaster Recovery Solutions
• Security Services
• Intrusion Detection System
• Managed Firewall
• OS Patch Management
• Fort Knox- SLA based security service

43
Data Center Services

• Management Services
• Web Server Log Reports
• Data Transfer
• Server Port Monitoring, ICMP and 5 ports
• Real Time online Monitoring and Reporting
  critical
• Parameters for server, OS, Mail, Applications,
• Databases
• Administration of OS, Mail, Applications,
  Databases.
• Value Added Services
• Hardware and Software on outright sale
• Hardware on rentals
• SMTP relay Service
• Scalability
• Rapid scalability for Deployment of New Services.

44
Application Services
45
EAS Portfolio
Employee Productivity Solutions

• Human Capital Management Solutions
• Community Portals
• Employee/ Student/ Institution
• Learning Management
• Assessment Certification
• e-Learning Content

• Knowledge Management Solutions
• Document Management System
• Content Management System
• Knowledge Management Portal
• Digitization Services

• Unified messaging Collaboration Solutions
• Mail
• Messaging
• Unified Communication
• Workflows Collaboration
• Premium Anti Spam / Anti Virus services

• 750 strong .NET, J2EE and LAMP team
• State of the art Offshore Development Centre

Industry Leading Best Practices and Alliances
46
EAS Portfolio
47
Managed Services
48
IMS Portfolio
49
IMS Portfolio
Consulting Services
Performance Eng.
Capacity Plng
DR/BCP
Data centre
Networks
ITIL
Migration
Audits
Security
Storage
Plan Implement
Assess
Design

• Project management
• Pilot testing
• Acceptance
• Implementation
• Infrastructure
• Processes

• Understand Requirement
• Infrastructure study
• Business dependency
• Scope of work

• High Level design
• Detailed Technical
• design
• Risk assessment
• Risk mitigation plan

50
Service Capabilities
Data Center Management Servers, Databases, Middle
Tier Apps, Messaging, Storage Systems
Pro-active monitoring Incident management
Network Management Routers, Switches, VoIP
devices, Network Links
Problem, change Configuration management
ITIL compliant processes, SLA driven engagements
Asset management, Patch management
Availability management
Security Management Firewalls, Intrusion
Protection Systems, VPNs, PKI, AAA Tools
Process consulting, Audits Reviews
Implementation/Migration support
Desktop Management Desktops, Laptops, File
Print Servers
51
Enterprise Customers
Global Top 1000 Firms
52
Partial Customer List Vertical Focus
IT/ITeS
BFSI
Consumer
Telecom
Life Sciences
53
Partial Customer List Vertical Focus
Manufacturing
Energy
Media
Retail
Government
Reserve Bank of India
54
Partial Customer List Applications
Sales Force Automation
Authorized Service Center Automation
CCDSG, APS
Global Sourcing Application
Power to Customer
Car Reservation System integrated with ERP
Information Portal with Content Management
Warehouse Management System
Online Order Processing integrated with SAP
Professional / Consulting Engagement
Sales Distribution System
SFA, Training Module
Home Delivery System
Performance Management System
Speed Remittance Transaction System
55
Partial Customer List Applications

• McDonalds Home Delivery System
• Glaxo SmithKline Sales Portal Development with
  JD Edwards
• New Holland Tractors Global Sourcing
  Application
• Nokia Service Center Automation
• ABN AMRO Application Development
• Oxford University Press Customer Portal with
  Content Management
• ITC Hotels Employee Portal Application
  Testing
• Reserve Bank of India Information Portal,
  Content Management
• Indiabulls Document Management Workflow
  Application
• NEG Micon Application Development
• IIBF Application Development Maintenance
• XLRI Content Management
• TI Cycles SRM Application

56
Partial Customer List Connectivity

• Accenture
• American Consulate
• Boston Consulting Group
• CavinKare
• Carborundum Universal
• Deutsche Bank
• GE India
• Gillette India
• HDFC
• HSBC
• Hughes Software
• Vodafone
• iFlex Solutions
• IndianOil

• KPMG
• Lucent Technologies
• Novell
• Oracle
• Ramco Systems
• Ranbaxy
• SKF Bearings
• Sapient
• Tata Steel
• Timken
• Usha International
• Whirlpool of India Limited

57
Partial Customer List VPN

• Typical VPN applications as used by customers
• Gillette uses Sify VPN services for running SAP
  across 35 locations
• Whirlpool uses Sify VPN services for running
  SAP across 45 locations
• Emerson uses Sify VPN services to communicate
  securely to their offices across the globe
• Vodafone Uses Sifys MPLS VPN services for
  their billing and CDR applications across six
  locations
• Ranbaxy uses Sify VPN services to carry SAP
  traffic from all their offices and CFs - 30
  locations
• GE uses Sify VPN services to create the data
  communication backbone in the country
• Lucent uses Sify VPN services for high-speed
  data transfer across their offices in India
• Oracle uses Sify VPN services for Messaging,
  ERP and data transfer across their offices in
  India
• Madura Coats - uses Sify VPN services for
  critical applications such as invoicing,
  inventory control, messaging and Intranet access
• Praxair - uses Sify VPN services for messaging
  and JD Edwards ERP application across their
  offices in India
• CavinKare - uses Sify MPLS VPN services for their
  SAP applications across their offices
• CUMI - uses Sify VPN services for RAMCO Marshall
  ERP application across 21 locations in the
  country
• Tata Steel (Tubes Division) - uses Sify VPN
  services for their Oracle based application
  across 23 locations in the country
• Timken India - uses Sify VPN services for their
  sales, order processing, payroll and messaging
  applications across 19 locations in the country
• JM Morgan Stanley - uses Sify VPN service to run
  critical financial applications across their
  offices
• Cable and Wireless - uses Sify VPN services for
  running SAP and lotus notes applications across
  12 locations in the country
• Usha International - uses Sify VPN services for
  SAP and mailing applications across 10 locations
  in the country

58
Partial Customer List Consulting

• World Bank
• Reserve Bank of India
• ICICI Bank
• Syndicate Bank
• State Bank of Mauritius
• Bank of Oman
• Mastek
• Allsec Technologies
• Talisma
• Sasken
• GE
• Ajuba Solutions (India) Pvt Ltd

• Vodafone
• Exxon Mobil
• TVS Motors
• Saudi Airlines
• Deloitte Haskins Sells
• Pepsi
• Xsysys
• Integra Software
• Satyam Computers
• Nucleus Software
• IFFCO
• Quest

• World Bank
• Reserve Bank of India
• ICICI Bank
• Syndicate Bank
• State Bank of Mauritius
• Bank of Oman
• Mastek
• Allsec Technologies
• Talisma
• Sasken
• GE
• Ajuba Solutions (India) Pvt Ltd

• Vodafone
• Exxon Mobil
• TVS Motors
• Saudi Airlines
• Deloitte Haskins Sells
• Pepsi
• Xsysys
• Integra Software
• Satyam Computers
• Nucleus Software
• IFFCO
• Quest

59
Partial Customer List Solutions

• Accenture
• GMR
• General electric
• Vodafone
• HDFC bank
• TCS
• Quest
• ITC Infotech
• Toyota Kirloskar Motors
• Hyundai
• Deccan Herald
• Levis
• MRPL

• JM Morgan Stanley
• Ranbaxy
• SBI
• CLI3L
• Whirlpool
• Nipuna
• Satyam Computers
• ING Vysya Bank
• Patni Computers
• ABB
• Infotech
• Axes Technologies

60
Partial Customer List PKI

• Genpact
• Vodafone
• ABN Amro
• Reliance General Insurance
• Kotak Bank
• TCS
• Wipro
• NTPC
• STPI
• DGSD

• IFFCO
• ICFAI
• IRCON
• Chemplast Sanmar
• India Cements
• Madras Export Processing Zone (MEPZ)

61
Partial Customer List Data Center Services

• SBI
• HDFC Standard Life
• Andhra Bank
• SBI Life Insurance
• HSBC
• Indian Overseas Bank
• Pantaloons
• Microsoft
• NDTV
• Sony Entertainment
• LifeKen
• Dr Reddys Labs

62
Partial Customer List Managed Services

• No of Devices/Instances managed 60,000
• No of Problem tickets annually -1.0 Million
• No of Change tickets annually 2,500
• No of Voice Calls p.m. (retail) 150,000
• No of Voice Calls p.m. (corporate) 10,000

1000 Corporates in India Over a million
subscribers Live, 24x7 services
63
Case Studies
Whirlpool of India Ltd
Organization
Objective
Connecting SAP Servers in US with around 40
locations in India with improved security
Scope

• High availability for WOIL servers at USA
  primarily for accessing their SAP server
• (hosted in HQ, from their India
  Locations), Mail Server application, other
  Intranet
• applications and proposed VOIP or Video
  conferencing
• Redundancy on Sify's proposed
  Trans-Atlantic and Trans-Pacific gateways in the
  case
• of a STM-1 failure on either of the
  gateway links
• Internet access from their Delhi and
  Pondicherry offices in India

Activities

• International MPLS Bandwidth requirements were
  proposed at 3.0 Mbps.
• The proposed solution was an overlay network for
  WOIL on Sify's IP backbone.
• Sify's network is MPLS enabled and its
  partner-Beyond the Network Access
• (BtNA), a premium International service
  provider would be providing MPLS WAN
• services to WOIL in Benton Harbor,
  Michigan.
• Sify proposed the Layer 3 MPLS enabled VPN from
  WOIL co-located and
• aggregated point in Mumbai to their
  International office in Michigan.

Benefits to Client

• Sify MPLS WAN architecture was that it imparted a
  strong security feature for the WOIL
• International network, besides providing
  WOIL with a most cost effective solution.

64
Case Studies
65
Case Studies
Organization Organon
Objective Information assurance (Consulting)
Scope To gain an edge over competition, by providing higher access to Business Critical Resources and Internet access to its employees across the organization, while maintaining an acceptable information assurance.
Activities Vulnerability Assessment and analysis of the OIL infrastructure. Detailed study of the OILs internal policies, processes and procedures pertaining mostly towards Information Technology. To mitigate risks, in-depth security architecture design was recommended. Best of breed products were recommended to support the security architecture design. Technical security architecture was deployed. The architecture was backed up by best practice policies and processes to ensure mitigation of risks discovered during the assess phase. The review of the security policies and processes would be performed by the global IT teams and would be both scheduled as well as unscheduled. Sify as a security service provider would also be responsible for ensuring that Organon comes out with little or no severe concerns during the course of the audit.
Benefits to Client Ability to open the network to the Internet, while ensuring that the network is secure and the performance is not compromised. Increasing the productivity of the employees by ensuring that only the resources relevant to accomplishing their key result areas are made available. Better resource management (such as bandwidth) through prioritizing traffic. Real time monitoring of traffic accessing the business critical resources. Increasing the efficiencies (with respect to time and effort (saved) of the IT team by integrating a firewall log analyzer within the infrastructure.
66
Value Proposition
MULTI LEVEL ENGAGEMENT VALUE
67
THANK YOU
Thank You