Empowerment and Delegation and Building Effective Teams

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Empowerment and DelegationandBuilding Effective
Teams

• Chapters 8 and 9

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Definition of Empowerment

• Enabling
• Helping people develop a sense of self-confidence
• Helping people overcome feelings of powerlessness
• Energizing people to take action
• Mobilizing Intrinsic Motivation

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Inhibitors to Empowerment

• Attitudes about subordinates
• Personal Insecurities
• Need for Control

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Dimensions of Empowerment

• Self Efficacy
• Self-Determination
• Personal Consequence
• Meaningfulness
• Trust

• Sense of personal competence
• Sense of personal choice
• Sense of having impact
• Sense of value in activity
• Sense of security

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How To Develop Empowerment

• Articulating a Clear Vision and Values
• Fostering Personal Mastery Experiences
• Modeling
• Providing Support
• Emotional Arousal
• Providing Information
• Providing Resources
• Connecting To Outcomes
• Creating Confidence

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What is Delegation

• Allocation of Duties
• Delegation of Authority
• Assignment of responsibility
• Creation of accountability

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Why Delegate

• 1. Delegation frees up a managers time
• 2. Delegation can improve decision making in
  efficiency and effectiveness
• 3. Delegation helps develop subordinates
• 4. Delegation enhances subordinate commitment
• 5. Delegation improves manager-subordinate
  relations
• 6. Delegation fosters work integration

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Effective Delegators

• 1. Clarify the assignment
• 2. Specify the subordinates range of discretion
• 3. Allow the subordinate to participate
• 4. Inform others that delegation has occurred
• 5. Establish feedback controls
• 6. When problems surface, insist on
  recommendations from the subordinate

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Keys to Effective Delegation

• Write down what must be done
• Match tasks with employees
• Communicate clearly, ask questions, and set
  deadlines
• Make yourself available to your subordinates
• Allow the subordinate to make the decisions
  concerning the assignment
• Check the progress
• Assign responsibility
• Recognize accomplishment

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Characteristics of Great Teams

• What defines a great team from a good team?

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The Team Building Process

• Group members can develop an understanding of the
  nature of group dynamics and effective teamwork,
  with particular emphasis on the interrelationship
  of process and content, and
• Group members can learn to apply various group
  process principles and skills toward the enhanced
  team effectiveness

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Stages of Team Development
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Tasks
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Behaviors
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Code of Team Conduct
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Code of Team Conduct
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Attributes of High Performance Teams

• Performance Outcomes
• Specific, shared purpose and vision
• Mutual, internal accountability
• Blurring of formal distinctions
• Coordinated, shared work roles
• Inefficiency leading to efficiency
• Extraordinarily high quality
• Creative Continuous improvement
• High credibility and trust
• Clarity of core competence