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Eric Jacklin F.M. Callahan

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Title: Eric Jacklin F.M. Callahan


1
Eric JacklinF.M. Callahan Son, Inc.Supplier
Support Committee Leadership Team ChairPaul
EvansJames Fisher Nuclear Limited Supplier
Support Committee Leadership Team25 February
2014
2
PURPOSE OF THIS SESSION
  • Provide some background on Nadcap.
  • Show you where to find the information and tools
    to successfully prepare for your Nadcap audit.
  • Introduce you to key individuals who can help
    you understand the Nadcap accreditation process.

3
INTRODUCE YOURSELF
  • Your name
  • Company name
  • What special process or processes will be
    audited?

4
INTRODUCING THE SUPPLIER SUPPORT COMMITTEE (SSC)
MISSION STATEMENT
  • Our goal is to represent the supplier community
    and work with the Nadcap Management Council to
    enhance the effectiveness and economical value of
    the Nadcap system for the mutual benefit of
    suppliers and subscribers.

5
SOME SSC ACHIEVEMENTS
WANT TO GET INVOLED? Talk to any SCC member at
this meeting
  • Supplier Survey every two years
  • Flowdown templates
  • Increased Supplier Voting in Task Group ballots
  • Mentoring program for new suppliers

6
MENTORING PROGRAM
If you would like to request a mentor, please
send an email to NadcapSSC_at_sae.org
  • Objective
  • To provide names and contact information of
    experienced Nadcap
    suppliers (Mentors) to suppliers (Mentees) new
    to the process or in need of assistance
    navigating the Nadcap system.
  • Benefits
  • Gain an understanding of the Nadcap process by
    working with a passionate Mentor who has
    extensive process and value-added experience
  • Open communication with an accredited supplier
    who can provide insight into the Nadcap program
  • Collaboration with Task Groups
  • Link Suppliers with SSC and Nadcap resources   

7
WHERE DOES THE SSC FIT INTO Nadcap?

POLICY FINANCIAL
PRI BOARD OF DIRECTORS
OVERSEE Nadcap PROGRAM
Nadcap MANAGEMENT COUNCIL
INDUSTRY REPRESENTATIVES
SUPPLIER SUPPORT COMMITTEE (SSC)
TASK GROUPS
NON-TECHNICAL GROUP WORK ON SYSTEMIC ISSUES
TECHNICAL EXPERTS DETERMINE REQUIREMENTS
FINAL DECISION ON ACCREDITATION
8
STRUCTURE OF THE SSC LEADERSHIP TEAM
9
Conventional Machining as a Special Process TIM
CROWE Hunting Dearborn, Inc.
Measurement and Inspection BRAD GOULD Hunting
Dearborn, Inc.
AQS MARK BROWN Kaman Aerospace Corp
NDT GARY WHITE Orbit Industries
Elastomer Seals JOHN HUDSPETH International Seal
Chemical Processing DAVID MICHAUD Fountain Plating
Coatings DALE HARMON Cincinnati Thermal Spray
NMSE DAVE JONES 3P Processing Inc.
Heat Treating ROY ADKINS Specialty Steel Treating
Welding MIKE SCHLECKMAN Voss Industries
Materials Testing BRYAN HALL NSL Analytical
Services, Inc.
Composites VITORIO STANA Avcorp
10
AGENDA
  • Introducing Nadcap
  • Why Nadcap?
  • How do I get started?
  • Audit Preparation Tips
  • The End of the Audit
  • What Now?

11
Nadcap DEFINITION
  • The leading, worldwide cooperative program of
    major companies designed to manage a cost
    effective consensus approach to special processes
    and products and provide continual improvement
    within the aerospace industry.

12
ACTIVITY IS GOVERNED BY PROCEDURES
Aerospace Standard which documents the
requirements for implementing Nadcap industry
consensus-based accreditation programs.
AS7003
Quality policy describing the quality system of
the organization.
QUALITY MANUAL
NOP Nadcap Operating Procedure
Specific procedures by which Nadcap operates.
Scope and general operating procedures for each
specific Nadcap commodity program.
NTGOP Nadcap Task Group Operating Procedure
NIP Nadcap Internal Procedure
Specific procedures by which PRI / Nadcap Staff
operates.
Roles and responsibilities for Nadcap Auditors,
and clarifications to facilitate and standardize
the audit process.
Auditor Handbook
13
EVERY STEP IS MANAGED BY INDUSTRY
AUDIT CHECKLIST
PROCESS EVALUTION/ IMPROVEMENT
AUDITOR QUALIFICATION SELECTION
INDUSTRY EXPERTS MANAGE ALL KEY STEPS
CORRECTIVE ACTIONS AS REQUIRED
AUDIT CONDUCTED
AUDIT RESULTS
14
INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS
On Site Audits
Actual results
15
AGENDA
  • Introducing Nadcap
  • Why Nadcap
  • How do I get started?
  • Audit Preparation Tips
  • The End of the Audit
  • What Now?

16
WHY Nadcap?
  • The Customer Perspective
  • Achieve greater consistency across the
    supplychain and throughout the industry.

17
Nadcap Subscribers
  • 309th Maintenance Wing-Hill AFB
  • AgustaWestland
  • Alenia Aeronautica SpA
  • BAE Systems Military Air Solutions (MAS)
  • BAE Systems
  • Ball Aerospace Technology Corporation
  • Beechcraft Corporation
  • The Boeing Company
  • Bombardier Inc.
  • COMAC
  • Defense Contract Management Agency (DCMA)
  • EADS Corporation
  • Airbus
  • Airbus Military
  • Eurocopter
  • Astrium
  • Cassidian
  • Aerolia
  • Premium Aerotech
  • Honeywell Aerospace
  • Israel Aircraft Industries
  • Latecoere
  • Liebherr-Aerospace SAS
  • Lockheed Martin Corporation
  • MTU Aero Engines GmbH
  • Northrop Grumman Corporation
  • Parker Aerospace Group
  • Raytheon Company
  • Rockwell Collins, Inc.
  • Rolls-Royce
  • SAFRAN Group
  • Sonaca
  • Spirit AeroSystems
  • Textron Inc.
  • Bell Helicopter
  • Cessna Aircraft Company
  • Textron Systems
  • Thales

18
WHY Nadcap?
  • The Supplier Perspective
  • Because my customer said so!

19
THE REAL REASON
  • Quality Improvements
  • An increasing percentage of Nadcap accredited
    companies report quality improvement in the
    area(s) related to their Nadcap accreditation(s)

20
AGENDA
  • Introducing Nadcap
  • Why Nadcap?
  • How do I get started?
  • Audit Preparation Tips
  • The End of the Audit
  • What Now?

21
OBTAIN AND READ THE PRIMARY DOCUMENTS
Audit Checklist AC7XXX Audit Criteria Job
Audits
You will be audited using this checklist get it
from eAuditNet
Industry Standards Customer Requirements
Audit Handbook
Audit Handbook
  • Clarifies the checklist customer requirements
    get it from eAuditNet

22
THE Nadcap AUDIT PROCESS
Subscriber Action Supplier Action PRI Action
Accreditation Mandated by Nadcap Prime Subscriber
Supplier Requests Audit
Audit Scheduled Auditor Assigned
Audit Performed Auditor Submits Report
Re-accreditation Process
Supplier Review
PRI Technical Staff Review
Task Group Review
Certificate Issued to Supplier
23
SCHEDULE THE AUDIT
  • Complete a preliminary questionnaire and return
    it to PRI Scheduling Staff
  • PRI Scheduling Staff will send you a quote for
    the audit cost and duration
  • Schedule the audit using eAuditNet (and help
    from PRI Scheduling if needed) for a time that
    suits you (and meets your customers
    expectations)

24
DO SOME RESEARCH, GO TO www.eAuditNet.com
eAuditNet Tutorial immediately after this session
1.
  1. Register as a new user (limited access)
  2. Contact PRI for full access (email
    eAuditNetSupport_at_sae.org)

25
IMPORTANT! AUDIT SCHEDULING
  • Schedule the audit when you
  • are processing real parts from an
  • aerospace customer
  • The auditor wants to see job audits
  • (a step-by-step review of all processing
  • on actual hardware to evaluate how you
  • meet customer requirements)
  • Tell PRI in advance if you will not have real
  • parts for the Nadcap audit

26
AGENDA
  • Introducing Nadcap
  • Why Nadcap?
  • How do I get started?
  • Audit Preparation Tips
  • The End of the Audit
  • What Now?

27
READ THE PROCEDURES
Available on eAuditNet
  • NIP 7-02 Audit Process
  • NIP 7-04 Post-Audit Process
  • NIP 7-07 Export controlled
  • Materials Information
  • NOP-008 Supplier Merit Program
  • NOP-011 Audit Failure Process

Why does this matter? The procedures provide
guidance on key aspects of the process including
  • Response timeframes
  • How to reduce audit frequency from 12 to 24
    months
  • How NOT to fail the audit and what happens if you
    do

28
UNDERSTAND THE NCR CLASSIFICATIONS
  • Major Non-conformance
  • The absence of, or systemic breakdown of, the
    process
  • control and/or quality management system OR
  • Any non-conformance where the effect impacts or
  • has the potential to impact the integrity
    of the product.
  • Minor Non-conformance
  • Any single system failure or lapse in conformance
    with the
  • applicable standard or audit criteria

29
CHECK YOUR QUALITY SYSTEM APPROVAL
  • Nadcap recognizes
  • AS / EN / JISQ 9100 and AS9003
  • From a registrar listed in the lAQG OASIS
    database
  • Substitute AC7004
  • lSO / lEC 17025
  • For testing laboratories
  • From a NACLA/lLAC approved accreditation body
  • Substitute AC7006

30
EVIDENCE YOUR QUALITY SYSTEM APPROVAL
  • For initial audits
  • Provide a copy to PRI Scheduling when you
    schedule your
  • Nadcap audit
  • If you dont have this, AC7004 / AC7006 will be
    added to the scope
  • For reaccreditation audits
  • Provide a copy up to 60 days after the audit end
    date OR
  • Schedule AC7004 / AC7006 at least 90 days before
    the audit
  • start date (if you know you wont comply
    with option 1)

31
PERFORM A SELF AUDIT!
  • Use the Nadcap checklist
  • Be strict with yourself
  • For each question, record
  • Where in your system you meet the requirement
  • Where you have objective evidence of compliance

32
USE THE SELF AUDIT RESULTS TO IMPROVE YOUR
OPERATIONS
  • If you cannot list where in your system you
  • have documentation and what you will show
  • the auditor the answer is NO!
  • Fix all Nos with Root Cause Corrective Action
  • before the Nadcap auditor arrives

33
AGENDA
  • Introducing Nadcap
  • Why Nadcap?
  • How do I get started?
  • Audit Preparation Tips
  • The End of the Audit
  • What Now?

34
AT THE END OF THE AUDIT
  • Meet the auditor to review the report including
    any non-conformances (NCRs)
  • Ensure all NCRs are understood this is
  • what you are responding to. If its not
    clear to you, will the Staff Engineer / Task
    Group understand?
  • Invite the right people including
  • top management
  • Raise any issues or problems

35
AFTER THE AUDITOR LEAVES
  • Provide feedback about the audit on eAuditNet
  • Appeal an NCR, Staff Engineer decision or
  • Task Group decision if you are not happy
  • Contact the Staff Engineer for information
  • Contact PRI Management if youre not satisfied

Meet wih each day for a review so there are no
surprises
Scott Klavon Director Nadcap program and
Aerospace Operations 1-724-772-7111 scott_at_sae.org

36
RESPOND TO ALL NON-CONFORMANCES
  • Provide the following in your answer
  • Immediate Corrective Action Taken (Containment)
  • Root Cause of Non-conformance
  • Impact of all Identified Causes and the Root
    Cause
  • Action Taken to Prevent Recurrence
  • Objective Evidence Attached

37
RESPONSE DUE DATES
  • Initial responses 21 calendar days
  • Subsequent responses 7 calendar days
  • Important note This is the time to respond
    to the NCRs, not necessarily to fix them
  • No extensions can be granted BUT
  • 30 extra days are allocated in case more time is
    needed
  • Be aware using extra days may affect merit and
    using more than 30 extra days may result in
    audit failure

38
NEED MORE HELP WITH RCCA?
  • www.eAuditNet.com
  • A link to Response Requirements is on the page
    with the NCR
  • www.eQuaLearn.com
  • Root Cause Corrective Action training class
  • www.pri-network.org
  • Free whitepaper called
  • Root Cause Corrective Action Nadcap Style
  • (in the News section)

39
FREE TRAINING AT Nadcap MEETINGS
  • Throughout 2014, PRI is offering free eQuaLearn
    training classes at Nadcap meetings.
  • Due to the popularity of these sessions, places
    are allocated on a first-come, first-serve basis.
  • To date, topics have included
  • Root Cause Corrective Action
  • Introduction to Pyrometry
  • How to Prepare for a Nadcap Audit
  • Internal Auditing
  • Learn more and register at www.eQuaLearn.com.

40
AGENDA
  • Introducing Nadcap
  • Why Nadcap?
  • How do I get started?
  • Audit Preparation Tips
  • The End of the Audit
  • What now?

41
REMEMBER THE KEY POINTS
  • Do your research
  • Be prepared
  • Perform a self-audit
  • Understand Root Cause
  • Corrective Action
  • Ask for help if you need it!

42
MAKE CONTACT
  • PRI Scheduling Staff To arrange
    your audit
  • Nadcap Staff Engineers For
    guidance on checklist interpretation
  • Supplier Support Committee To get involved,
    request a mentor, etc
  • eQuaLearn For training on RCCA
    etc

43
GO ONLINE
  • www.pri-network.org - PRI company website
  • www.eAuditNet.com - Nadcap audit specific
    website
  • www.eQuaLearn.com - PRI training opportunities

44
ANY QUESTIONS?
To receive a copy of this presentation, email
NadcapSSC_at_sae.org
  • Thank you for your participation
  • Please ask questions and give feedback on this
    tutorial
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