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Simulated Job Interview Training and Learning Based Recovery

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Simulated Job Interview Training and Learning Based Recovery USPRA Boston, MA June 14, 2011 Morris Bell, Ph.D., ABPP & Andrea Weinstein, MA, CRC Yale University ... – PowerPoint PPT presentation

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Title: Simulated Job Interview Training and Learning Based Recovery


1
Simulated Job Interview Training and Learning
Based Recovery
USPRA Boston, MA June 14, 2011
2
Morris Bell, Ph.D., ABPP Andrea Weinstein, MA,
CRC
Yale University School of Medicine Department of
Veterans Affairs E-mail Morris.bell_at_yale.edu, An
drea.weinstein_at_yale.edu
3
Research Support
Rehabilitation Research and Development,
Department of Veterans Affairs National
Institute of Mental Health
4
Learning-Based Recovery Center Mission
Statement Exploring Ways to Restore Cognitive
and Work Capacity
5
Job Interviews The first hurdle to getting a
competitive job
Simulated Role-Play to Train Job Interview Skills
6
Do Job Interviews Matter?
  • How important is a good job interview to your
    client getting a job?
  • How important is it to prepare your client for a
    job interview?
  • How confident are your clients about going on job
    interviews?

7
  • What's different about our simulated
    conversations?
  • SIMmersion's simulated people
  • Are different every time you talk with them
  • Can hold a conversation for up to an hour or
    longer
  • Have simulated emotions so they behave like real
    people

8
For more


9
Simulated Job Interview Training
  • Role-Play is one of the most effective training
    methods.
  • It takes advantage of implicit learning
  • It is limited by the quality of the role-play
    trainer and the amount of time available.
  • Many people feel awkward performing role-plays in
    front of others.
  • SIMmersion has produced software that allows
    individuals to role-play with an actor on the
    computer screen.

10
Development of the Role Play
  • In collaboration with SIMmersion,
    (simmersion.com) we are creating simulated
    role-play software that allows an individual to
    practice job interview skills over and over again
    on their own time and in a safe environment.
  • The first step is to create an job interview
    scenario.
  • It should be generic, have a variety of positions
    and be realistic.

11
The Scenario
  • The scenario we created A new department store
    is opening and has advertised for a number of
    positions.
  • You fill out an on-line application, you need to
    select the type of job youre interested in, and
    you are told that you must negotiate your
    schedule for Thursday afternoons off because you
    have a fixed appointment.
  • You can select from customer service, inventory,
    cashier, stock clerk.

12
Role Play Script
  • Once the scenario is created, we need to develop
    a script with as many variations in responses as
    possible.
  • To create this script requires practicing the
    role play over and over with different types of
    clients in mind.
  • So lets try it.

13
Molly at Wondersmart
  • Molly from Human Resources is your interviewer.
    You can choose to have a friendly Molly or a
    serious Molly
  • Molly responds to the rapport you have
    established. She becomes friendlier or more stern
    as the dialogue progresses.

14
Scoring the Interview
  • Making a good first impression
  • Maintaining rapport throughout the interview
  • Telling the interviewer about personal strong
    points for the job
  • Asking questions to learn more about the job.
  • Negotiating the best arrangements (e.g. schedule)
  • Making sure that the interviewer knew what job
    the interviewee wanted to do
  • Concluding the interview in a positive way.

15
The Coach in the Corner
  • As the conversation progresses, Molly reacts to
    how well you are doing. If you have established a
    good rapport, she gets friendlier. If not, she
    becomes more curt.
  • There is a coach in the corner who lets you know
    how youre doing. You can ask her for help as
    well.
  • When its over you get your scores. You can
    replay the whole conversation and you can start
    all over.

16
Demonstration
  • Welcome to Wondersmart

17
Feasibility Study (n 10)
  • 5 males and 5 females between the ages of 24 and
    60 (mean 42.3, sd 10.0).
  • Six were African American and 4 were Caucasian
  • 8 were single, 1 was married and 1 divorced.
  • They ranged in education from 12 years to 16
    years (mean 13.2 sd 1.2).
  • 8 were work experienced
  • Typical of this population, in the past 3 years
    only 1 had had full time competitive employment,
    6 had held some part-time work,
  • Participants had significant barriers to their
    returning to full time employment including
    serious mental illness, vulnerability to
    substance abuse and criminal histories.

18
Participant Ratings
  • Very high ratings on ease of use
  • Very high ratings on overall value of training
  • 9 out of 10 found the simulation entertaining,
    which may be important for maintaining interest
  • 8 out of 10 said that they would be curious to
    try the simulation again
  • All 10 agreed that this simulation was a
    comparable alternative to a live role play

19
Qualitative Responses
  • I learned a lot from this simulation about
    myself and job interviewing.
  • It kept me interested and focused.
  • It portrayed accurately what might be said in a
    job interview.
  • I felt the interactions were life-like.
  • It stimulated my brain. I thought it was very
    educational.

20
What Do You Think?
  • How useful do you think this simulated role play
    software will be for your clients?
  • How willing do you think the clients will be to
    use it?
  • Assuming it is competitively priced, how likely
    is it that you or your agency would obtain this
    software once it is commercially available?

21
Many Thanks for Your Kind Attention
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