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Teaching quality

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Title: Teaching quality


1
Teaching quality
  • Francisco Javier García Marco
  • Universidad de Zaragoza

2
Content
  • What is quality?
  • Models for quality management
  • Landing quality in the teaching arena The Tuning
    project
  • Some conclusions and tips

3
What is quality? (1)The problem
  • What means quality and, therefore, teaching
    quality?

4
What is quality? (2)Some answers
  • Etymology qualitas
  • The peculiar way of being of something
  • Qualitas in teaching means true teaching
  • Perhaps sometimes we are not teaching enough
  • Oxford dictionary excellence
  • the standard of something as measured against
    other things of a similar kin
  • Excellence in teaching means giving our best with
    outstanding results
  • Perhaps we can do better, we are not giving our
    best,
  • Why? Which are the obstacles? What is required?

5
What is quality? (3)A clear definition
  • Quality means
  • doing the right thing,
  • at the right time,
  • in the right way,
  • for the right person
  • and having the best possible results
  • Agency for Healthcare Research and Quality.
    AHCPR Publication 99-0012 A Quick Look at
    Quality. Your Guide to Choosing Quality Health
    Care. Last updated July 2001. (Online)
    http//www.ahrq.gov/consumer/qntascii/qntqlook.htm

6
Models for quality management
  • Demings principles
  • International Standard Organization ISO 9000
    series
  • European Foundation for Quality Management Model

7
Quality management (1)Demings 14 principles
  • Constancy of purpose toward improvement
  • Adopt the philosophy of quality
  • Minimize total cost
  • Improve constantly and forever to improve quality
    and productivity, and thus constantly decrease
    costs.
  • Institute leadership to help people and machines
    and gadgets to do a better job.
  • Vigorous program of education and
    self-improvement.
  • Institute training on the job.
  • Put everybody to work to accomplish the
    transformation. The transformation is everybody's
    job.
  • Cease dependence on inspection, concentrate in
    building quality into the product
  • Drive out fear, so that everyone may work
    effectively for the company
  • Break down barriers between departments
  • Eliminate slogans, exhortations, targets, quotas,
    management by objective, numbers
  • Remove barriers that rob the worker of his right
    to pride of workmanship.
  • Equally so, people in management and in
    engineering



8
Quality management (2)ISO 9000 series
9
Quality management (3)The European Foundation
for Quality Management Model
10
The Tuning quality model
  • Quality definition in Tuning
  • The Tuning approach
  • Key Tuning elements (1 and 2)
  • The Tuning Quality Development Cycle

11
Quality in Tuning
  • The general objective of the entire higher
    education sector must be to create, enhance and
    guarantee the best and most appropriate
    experience of higher education possible for the
    student.

12
Tuning (1) The approach consists in
  • an identified and agreed need,
  • a well described profile,
  • corresponding learning outcomes phrased in terms
    of competence,
  • the correct allocation of ECTS credits to the
    units of the programme, and
  • appropriate approaches to teaching, learning and
    assessment.

13
Tuning (2)Key elements
  • Necessary resources must be available
  • A need must be demonstrated and be established
    through a consultation process of relevant
    stakeholders
  • The degree profile must be well described
  • A set of desired learning outcomes have to be
    identified and expressed in terms of generic and
    subject specific competences

14
Tuning (3)Key elements (2)
  • Academic content (knowledge, understanding,
    skills) and structure (modules and credits) must
    be established and described
  • Appropriate teaching, learning and assessment
    strategies to achieve the desired learning
    outcomes must be identified
  • An appropriate evaluation and quality assurance
    and enhancement system focusing in particular on
    the consistency and implementation of the
    curriculum as a whole must be set up.

15
Tuning (4)The Quality Development Circle
16
Conclusion
  • Teaching quality means
  • Teaching with quality Teachers
  • Diagnostics
  • Content
  • Methodologies
  • Timing
  • to pursue and achieve quality Students

17
Tips (1)
  • Previous diagnostics
  • Who are we teaching to? What they know and what
    the lack?
  • So, what and how should we teach?
  • Active learning
  • The important thing is not the teacher to teach,
    but the student to learn.

18
Tips (2)
  • Procedural learning
  • Teaching and learning to do, not only but also,
    of course to describe and explain
  • Metacognitive learning
  • Teaching and learning to learn (generic and
    specific competences), not only contents

19
Tips (3)
  • Flexibility
  • A student oriented conception of curriculum
  • Allowing different courses of education
  • Evaluation
  • With quality models
  • With educators
  • With all the stakeholders
  • Internal and external
  • Peer reviewed and hierarchical

20
Some repositories for further reading
  • Tuning educational structures in Europe
  • European Network for Quality Assurance in Higher
    Education
  • International Network for Quality Assurance
    Agencies in Higher Education (INQAAHE)
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