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Student Affairs and Technology

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Title: 2003 NSSE Institutional Benchmark Report Author: Karin Klinger Last modified by: Baylor University Created Date: 2/8/2004 5:24:08 PM Document presentation format – PowerPoint PPT presentation

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Title: Student Affairs and Technology


1
Student Affairs and Technology
  • Fall 2004
  • Cece Chitwood, Karin Klinger, Tyler Sellers,
    Craig Willie

2
Course Justification
As the technological landscape continues to
shift and evolve, it is necessary for student
affairs professionals to maintain a clear
understanding of the various elements of
technology utilized by the higher education
community. This course will push students to
carefully consider the role and impact of
information technology in education study best
practices in the administration of technology
and understand the capabilities and limits of
technology to enhance and extend service to
students, professional development, teaching,
learning, and scholarship.
3
Course Objectives
  • Students will
  • Develop a practical and theoretical understanding
    of technology applications as they pertain to the
    Student Affairs profession in higher education.
  • Develop an understanding of current legal and
    ethical issues in technology as they pertain to
    students and higher education.
  • Develop an understanding of student needs and
    expectations specific to the Millennial
    generation and anticipated needs and expectations
    of future generations.

4
Text Resources
Required TextsDancing with the Devil
Information Technology and the New Competition in
Higher Education. By Richard N. Katz
AssociatesEducause Leadership Strategies, Volume
7, Organizing Managing Information Resources
on Your Campus. By Polley A. McClure Millennial
Rising the Next Generation. By Neil Howe and
William StraussEthics and Technology Ethical
Issues in an Age of Information and
Communication Technology. By Herman T. Tavani
Recommended TextsGrowing Up Digital The Rise
of the Next Generation. By Don
TapscottAssessment in Student Affairs A Guide
for Practitioners. By John H. Schuh and Lee K.
UpcraftAssessment for Excellence The Philosophy
of Assessment and Evaluation in Higher
Education. By Alexander W. Astin
5
Articles/Electronic Resources
Articles and supplemental reading as assigned by
instructors www.chronicle.com (The Chronicle
of Higher Education)www.cpsr.org (Computer
Ethics Institute)www.educause.edu/forum (Forum
for the Future of Higher Education)www.growingupd
igital.com (Generational differences and
studies)www.jenzabar.com (Integrated system
website)www.peoplesoft.com (Integrated system
website)www.sct.com/education (Integrated
system websiteBanner)
6
Course Requirements
  1. Individual Paper (20) You will submit a 7-10
    page paper evaluating a specific technology
    application (i.e. budget management software,
    student database software, human resources
    software, etc.) used at your undergraduate alma
    mater. Your paper should include costs and
    benefits of current technology uses for the
    institution as well as recommendations for
    technology updates and upgrades. Your
    recommendations should include a timeline for
    implementation and training processes.

7
Course Requirements
  • Group Project 1 (25) You and a team of three
    other students will conduct a study and analysis
    using relevant course literature and outside
    resources to select the optimal technology
    application option for a fictitious college or
    university (assigned by the instructor). Your
    presentation should consider the conditions
    unique to the institution including its financial
    parameters, current and future technology needs,
    and student needs. The group will present its
    recommendations in class through the use of
    appropriate technologies. The group will also
    submit recommendations in a 5-7 page paper to be
    turned in at the time of your presentation.

8
Course Requirements
  • Group Project 2 (25) You and a group of
    students will perform a case study (see
    attached) in which each member of the group will
    adopt specific roles (i.e. Vice President for
    Student Life, Provost, Vice President for
    Financial Affairs, Director of Human Resources,
    Head Registrar, etc.) within Pacifica University.
    Each group member will represent his or her
    respective departments in technology application
    selection and an implementation plan. Each of
    you will submit a paper discussing the
    implications for your department as well as for
    the institution overall. Your group will prepare
    a presentation for the class in which you will
    discuss the specific hurdles to the selection and
    implementation process for your group and
    institution.

9
Course Requirements
  1. Final Exam (20) Students will be tested on
    their knowledge of course materials and
    terminology. The exam will be administered in
    class and will include multiple choice, short
    answer and essay questions.
  1. Participation (10) Students will demonstrate an
    understanding of all reading assignments by
    making meaningful contributions to course
    discussions and group projects.

10
Course Schedule
Week Reading Assignment Class Objectives Discussion
Week 1 Required reading None Class discussion Course content, expectations, and syllabus Forms and variety of technology issues currently facing higher education.
Week 2 Required reading Jenzabar, Peoplesoft and Banner, Educause (ch. 8-9) websites (financial modules), Katz (ch. 1) Class discussion Budgetary software applications
Week 3 Required reading Jenzabar, Peoplesoft and Banner, Educause (ch. 2) websites (human resources modules), Katz (ch. 2) Class discussion Human resources software applications
Week 4 Required reading Jenzabar, Peoplesoft and Banner, Educause (ch. 1) websites (student data modules), Katz (ch. 4) Class discussion Student data management software applications
11
Course Schedule (continued)
Week 5 Required reading Jenzabar, Peoplesoft and Banner, Educause (ch. 6-7) websites (academic modules), Katz (ch. 5) Class discussion Academic management software applications
Week 6 Required reading None Individual Paper due Class discussion informal presentation of paper topics and content to class
Week 7 Required reading Tavani (complete text) Class discussion Legal and ethical issues in technology
Week 8 Required reading Astin, Chapters 2-3 Upcraft Schuh, Chapter 1 Class discussion Assessment technology and needs in higher education
Week 9 Required reading None Group project 1 due Class discussion Group presentations
12
Course Schedule (continued)
Week 10 Required reading Howe Strauss, Chapters 1-4 Class discussion Generational (Millennial, N-Generation, etc.) needs and expectation of technology
Week 11 Required reading Howe Strauss, Chapters 5-9 Class discussion Student needs in technology
Week 12 Required reading Howe Strauss, Chapters 10-13 Class discussion Web authoring technologies
Week 13 Required reading None Group project 2 due Class discussion Group presentations
Week 14 Required reading None Final examination Course evaluation
13
Course Content Explanation
Forms and varieties of technology issues
currently facing higher education Higher
education faces a wide spectrum of
technology-related issues online security
issues, financial cost of updating technologies,
an evolving educational market, reductions in
federal and state funding, etc. To complicate
the conditions, each institution must determine
its particular technological needs relative to a
variety of factors. Discussion will include the
most commonly used software programs and systems
as well as the most commonly overlooked aspects
of technology issues facing higher education.
Budgetary software applications To be an
effective student affairs practitioner, one must
have a clear understanding of budgetary processes
and associated technologies. Discussion will
involve common software applications found in
higher education environments as well as
foundational technological concepts that overarch
particular software programs. Human resources
software applications This session will focus
on investigating how technology impacts the human
resource work environment. Specifically, how
does a human resource information system
contribute to anticipating workforce needs,
hiring practices, forecasting the environment,
and analyzing current trends.
14
Course Content Explanation (continued)
Student data management software
applications As colleges and universities
continue to grow their student populations,
institutions are acquiring massive amounts of
information about their students. Without a
manageable, effective, and efficient database
system, institutions are doing their students a
disservice. This class session will focus on the
various student data software options that are
effective solutions for the data management
issues that are unique to higher education
environments. Academic management software
applications Institutions must manage massive
amounts of academic information such as course
scheduling, classroom assignment for courses,
grade reporting, student data, to name a few.
Colleges and universities turn to software
applications that meet their particular needs to
manage this information differently. Discussion
will be centered on the forms of information
typically managed by academic elements of
institutions as well common software programs
with which students should be familiar.
15
Course Content Explanation (continued)
Legal and ethical issues in technology With
more than 430 million internet users worldwide,
it is now more important than ever to establish
and enforce internet-usage guidelines. Many
colleges and universities, as well as
business-sector organizations, have implemented
such guidelines. Discussion will address the
ethical and legal implications for our students
and institutions today.Assessment technology and
needs in higher education As institutions of
higher education are faced with increasing
demands from outside constituencies for
data-driven justification for operational costs
and measurable outcomes, colleges and
universities are being asked to engage in more
institutional assessment than ever before.
Discussion will be centered on both theoretical
and practical assessment needs and technologies.
16
Course Content Explanation (continued)
Generational (Millennial, N-Generation, etc.)
needs and expectation of technology This class
session will focus on the needs of new college
students. We will explore how best to
communicate with this new generation who has been
inundated with technology since birth. Because
of their access to various digital media, we will
explore the different ways in which these
students learn, think, work, and create. Student
needs in technology With the explosion of
technology in the past decade, can traditional
approaches to connecting with students still
work? This class will identify what new trends
(i.e. online class registration, student e-mail
needs, etc.) effectively reach students and what
time-honored traditions are standing the test of
time. Web authoring technologies How can the
world wide web impact your campus? Technology
applications such as Dreamweaver, Flash, and
Fireworks are useful tools to attract students
attention and promote involvement for your events
through web pages, interactive e-mails, and more.

17
Group Project 1 Details
Group 1 You are a team that has been assigned
the task of selecting the new campus-wide,
integrated software system. You work at a small,
private, faith-based college of 2,000 students.
The college is located in a rural area and
sprawls across 150 acres. You currently have an
endowment of 22 million. The college hopes to
spend as little on this venture as possible,
since it is also engaged in a reconstruction
effort to renovate a residence hall and the
dining commons. There is currently no
integration of software programs in the
collegeeach department on campus operates from
separate software programs that have been
sufficient to meet the particular needs of that
department. The necessary result has been a
total lack of electronic communication or
integration between departments.
18
Group Project 1 Details
Group 2 You are a team that has been assigned
the task of determining if a new integrated
software system is necessary or if an upgrade to
current software is sufficient to meet the needs
of a rapidly growing university. You work at a
medium-sized, public university with a student
population of just over 23,000the largest
enrollment in the institutions history. It is
predicted that if the growth rate for the
institution continues as it has over the past
seven years, the university could reach a
population of 30,000 in just 10 years. Your
campus is located in a growing suburb of a major,
metropolitan area. Your campus facilities have
been constructed on a cramped, 8-square-block
area in the downtown area of the town. You
currently have an endowment of 427 million,
however, state budget cuts are deeply affecting
the financial operations of the university,
resulting in four straight years of deep
institutional budget cuts.
19
Group Project 1 Details
Group 3 You are a team that has been assigned
the task of determining if a new integrated
software system is necessary or if an upgrade to
current software is sufficient to meet the needs
of the university. You work at a highly
selective, medium-sized, private university with
a student population of just over 10,000. Your
campus is located in a suburb of two major,
metropolitan areas. Your campus facilities have
been constructed on a cramped, 8-square-block
area in the downtown area of the town. You
currently have an endowment of 821 million.
Recent assessments of student opinion regarding
campus technology have revealed that students
perceive that there is little-to-no communication
between university departments, there is a
grossly insufficient supply of technological
resources designated for student use, current
e-mail systems are slow and out-dated, and that
students were led to believe that the campus was
far more technologically advanced than what they
now perceive it to actually be.
20
Group Project 2 Details
Group 1Roles to be played in group Director
of Residence Life Vice President for Financial
Affairs Dean of Academic AffairsPacifica
University Pacifica University is a
medium-sized, private, faith-based university
located in a large, metropolitan area in the
Midwest. The institution is growing at a steady,
if not rapid, rate, with the lone exception of
this year this falls entering new student class
dropped by 3. While most members of the
university community attribute the drop to the
declining economy, others have speculated an
impending down-turn in student enrollment as a
result of climbing tuition costs. You currently
have an endowment of just over 600 million,
serving a student population of 18,000. The
Board of Regents has recently called for the
institution to overhaul its lacking
technological capabilities. Pacifica offers
several, technology-heavy programs including
Biology/Pre-Med., Chemistry, Forensic Science,
Nursing, Architecture, Film and
Telecommunications, Information Sciences, etc.
Inasmuch as these academic programs have required
far more technologically than other areas or
departments on campus, the university has tended
to pour the vast majority of its designated
technology budget funds into them. The result
has been significant resistance on the
technology-heavy academic departments to share
any of their funds, while other academic and
non-academic departments have become bitter at
the lack of technological attention given them.
Your task is to prepare the committees
recommendation for the Board of Regents to be
presented to them at their annual December
meeting.
21
Group Project 2 Details
Group 2Roles to be played in group Vice
President for Student Life Dean for the School
of Arts Sciences Director of Human Resources
Associate Dean for Financial AffairsPacifica
University Pacifica University is a
medium-sized, private, faith-based university
located in a large, metropolitan area in the
Midwest. The institution is growing at a steady,
if not rapid, rate, with the lone exception of
this year this falls entering new student class
dropped by 3. While most members of the
university community attribute the drop to the
declining economy, others have speculated an
impending down-turn in student enrollment as a
result of climbing tuition costs. You currently
have an endowment of just over 600 million,
serving a student population of 18,000. The
Board of Regents has recently called for the
institution to overhaul its lacking
technological capabilities. Pacifica offers
several, technology-heavy programs including
Biology/Pre-Med., Chemistry, Forensic Science,
Nursing, Architecture, Film and
Telecommunications, Information Sciences, etc.
Inasmuch as these academic programs have required
far more technologically than other areas or
departments on campus, the university has tended
to pour the vast majority of its designated
technology budget funds into them. The result
has been significant resistance on the
technology-heavy academic departments to share
any of their funds, while other academic and
non-academic departments have become bitter at
the lack of technological attention given them.
Your task is to prepare the committees
recommendation for the Board of Regents to be
presented to them at their annual December
meeting.
22
Group Project 2 Details
Group 3Roles to be played in group Director
of Institutional Technology Services Vice
President for University Advancement
ProvostPacifica University Pacifica University
is a medium-sized, private, faith-based
university located in a large, metropolitan area
in the Midwest. The institution is growing at a
steady, if not rapid, rate, with the lone
exception of this year this falls entering new
student class dropped by 3. While most members
of the university community attribute the drop to
the declining economy, others have speculated an
impending down-turn in student enrollment as a
result of climbing tuition costs. You currently
have an endowment of just over 600 million,
serving a student population of 18,000. The
Board of Regents has recently called for the
institution to overhaul its lacking
technological capabilities. Pacifica offers
several, technology-heavy programs including
Biology/Pre-Med., Chemistry, Forensic Science,
Nursing, Architecture, Film and
Telecommunications, Information Sciences, etc.
Inasmuch as these academic programs have required
far more technologically than other areas or
departments on campus, the university has tended
to pour the vast majority of its designated
technology budget funds into them. The result
has been significant resistance on the
technology-heavy academic departments to share
any of their funds, while other academic and
non-academic departments have become bitter at
the lack of technological attention given them.
Your task is to prepare the committees
recommendation for the Board of Regents to be
presented to them at their annual December
meeting.
23
Student Affairs and Technology
  • Fall 2004
  • Cece Chitwood, Karin Klinger, Tyler Sellers,
    Craig Willie
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