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The Enterprise Map: See the unseen Enterprise


Title: EA models and framework Author: WuJ Last modified by: U.S. Department of Labor Created Date: 10/9/2002 3:03:31 PM Document presentation format – PowerPoint PPT presentation

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Title: The Enterprise Map: See the unseen Enterprise

The Enterprise MapSee the unseen Enterprise
Present to The Association of Enterprise
Architects - DC May 4, 2011 John Chi-Zong
My Goals
  • Explain why the enterprise map is a fundamental
    tool for EA professionals.
  • Describe the enterprise map and its real-world
  • Discuss the preparation of the initial Enterprise
  • Share successful implementations of the
    Enterprise Map approach.

Why an Enterprise Map?
  • The enterprise map is analogous to a
    topographical map.
  • It enables stakeholders to
  • See the unseen enterprise.
  • Visualize the big picture of the enterprise.
  • Cultivate an enterprise-wide collaborative
  • Possess a portal to enterprise knowledge.

Enterprise Map
  • The Enterprise Map approach was born in 1998 to
    support the Immigration and Naturalization
    Services' (INS) year 2000 preparation.
  • The second generation of the Enterprise Map was
    developed for the Immigration Customs Enforcement
    (ICE) agency in the Department of Homeland
    Security (DHS) to support agency transition
  • The latest generation of the Enterprise Map was
    developed for the Office of Workers' Compensation
    Program (OWCP) in the Department of Labor (DOL).

Using an Enterprise Map
  • An Enterprise Map is similar to a geographical
    map it maps enterprise locations, business
    functions, processes and application systems.
  • Helps new staff see the big picture of the
  • Serves as an information repository.
  • Helps to organize enterprise knowledge.
  • Allows practitioners to drill-down into specific
    areas of enterprise knowledge.

The topographic map of EA
  • The Enterprise Map (the "ground work" of EA) is
    similar to an engineering survey.
  • Not just a glorified diagram output from a
    complicated EA system!
  • Built piece-by-piece from the hard work and total
    participation of various stakeholders.
  • Does not require a complicated EA system!

Seeing the unseen enterprise
  • By nature, an enterprise is logical and
  • You cant manage what you cant see.
  • You cant architect what you cant see.
  • The enterprise as represented in the mind can
    become very different when put to paper.
  • An enterprise map allows everyone insight into
    the enterprise -- no longer a privilege for the
    chosen few.

Seeing the true big picture
  • Knowing in part may make a fine tale, but wisdom
    comes from seeing the whole.  
  • What is the true big picture?
  • The Blind Man and The Elephant
  • People tend to believe the part the touched is
    the whole.
  • It takes a collaborative effort to truly see the
    big picture.

Cultivating a collaborative culture
  • The creation of an Enterprise map is a
    collaborative effort!
  • The challenge EA practitioners face is how to.
  • Facilitate collaboration by knowing human
    psychology via the concept of stone soup.
  • EA professionals are the glue to facilitate
    collaboration rather a guru to command and

A portal to enterprise knowledge
  • The visible enterprise map also serves as a
    portal to navigate the body of enterprise
    knowledge it can link to detailed information
    within the EA repository.
  • One of EAs main benefits is its ability to
    preserve enterprise knowledge.
  • Collaborative software (like Sharepoint) allows
  • Preservation of enterprise knowledge.
  • Accessibility of shared information.
  • Maintenance of EA information as a result of
    collaborative efforts.

The Enterprise Map Approach
Architecture Drawings
  • The Enterprise map adopts the same concepts as
    traditional architecture drawings.
  • Proven form of communication for many years
  • Utilizes the standard drawing templates that
    architects and engineers use
  • The high tech EA community can greatly benefited
    on the old technology to communicate architecture

A visible business architecture
  • The enterprise map is essentially the visible
    business architecture
  • The Value Chain
  • The Organization Chart
  • The Location
  • Drivers
  • Customers
  • Function
  • Processes
  • Support organization

Step by step - Business Architecture
Aligning Technology to Business Needs
  • The Enterprise Map not only consists of business
    processes (as most of the other EA drawings do)
    it also illustrates how businesses can take
    advantage of technology.
  • The EA map consists of the following technology
  • Application layer
  • Data Layer
  • Technology Layer

Step by step to align technologies
Simple Drawing Tools
  • The Enterprise Map only requires basic drawing
    tools to start with.
  • It is not necessary to make significant
    investment on EA tools to initiate EA efforts!
  • Drawing software (Visio)
  • A large plotter
  • EA repository comes after EA maping.

Why a large plotter?
  • Why do we need hard copy in a paperless age?
  • Used to facilitate collaboration -- technologies
    may have evolved rapidly, but humans are still
  • Tangible paper copies are tools to facilitate
  • They can be laid on the table or posted on the
    wall to enable discussion and contribution.
  • Enterprise map on the wall eventually become
    portals to the treasures of enterprise knowledge.

Hard Work Leads to Total Participation
  • The not so good news is that Enterprise Map is
    the result of hard work.
  • The Enterprise Map is the ground work of EA.
  • It is manually put together piece by piece, like
    a big puzzle.
  • It is all about people.
  • To facilitate collaboration, the EA professional
    has to conduct significant research to publish a
    straw man version.
  • The straw man version serves as a platform to
    raise peoples curiosity and participation
  • Facilitating collaboration requires significant
    time and effort.

The Enterprise Map - A Big Puzzle
  • On the other hand, the enterprise map is not all
    about work -- it is fun, too!
  • The Enterprise Map is a big puzzle without a
    picture for guidance.
  • All jigsaw puzzle technique still apply.
  • Building a jigsaw puzzle is a wonderful way to
    help your mind focus on a structured method of
    using problem solving skills.

The Enterprise drawing set
  • The end products of the Enterprise Map approach
    is a set of enterprise maps similar to
    traditional architecture practice.
  • It start with the over all Enterprise maps and
    subject to break down for more detail.
  • However, it should not exceed 10 pages to become
  • It is a matter of macro cosmos and micro cosmos.

  • Deliver the Enterprise Map both in electronic
    form and by hard copy
  • Use PDF for electronic delivery.
  • Hard copy is useful but difficult to deliver.
  • Print the hard copy on
  • Desktop version (24 X 18)
  • Wallpaper version (36 x 24)

The EA 101
  • Enterprise map to see the unseen enterprise is a
    unique EA capability.
  • It is fundamental EA training considered as the
    EA 101.
  • All engineering students take engineering drawing
  • Al Enterprise Architecture also learn Enterprise
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