Policing America:

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Policing America
Culture, Conflict and Decision Making
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Public support of the police...
depends on whom you ask
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(No Transcript)
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Level of confidence and respect not uniform
across races
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Views of the Public Toward the Police in the
United States
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Views of the Public Toward the Police in the
United States
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Views of the Public Toward the Police in the
United States
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Views of the Public Toward the Police in the
United States
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Views of the Public Toward the Police in the
United States
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There still remains much room for improvement
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Public Satisfaction
Depends on what we think the police role is in
society
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SHOW DESCRIPTIONA cop lets himself get down in
the mud in order to get criminals off the street.
BRIEF HISTORYNot letting HBO monopolize the
market on gritty dramas, FX stepped up to the
plate to give a realistic look at street cops.
Advertisers were a bit put off though and in its
early weeks several dropped out due to the show's
content.          
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What is the Role Expectation?
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Images
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Role Factors

• Role
• Role Expectation
• Role Conflict

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The reality

• LAPD 3 Million Calls Per Year
• Thats 593 Calls Per Year Per Officer
• Dallas PD
• 665 Per Officer Per Year

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Role Factors
Role
The rights and responsibilities associated with
a position
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Role Factors
Role Expectations
The behavior and actions that are expected from a
person in a particular role
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Role Factors
Role Conflict
Stress resulting from trying to perform two
or more incompatible responsibilities
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Sources of Role Conflict
Conflicting Public Expectations
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Sources of Role Conflict
Conflicting departmental or personal expectations
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Sources of Role Conflict
Service Provider
Crime Fighter
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Unique Features of the Police Role
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Police Work Independently
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Police Work Requires Quick Decision Making
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Police Perform Dirty Work
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Police are often exposed to danger
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(No Transcript)
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But Cops are Human, Too.
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Frustration

• Less than 10 of all cases result in Arrest
• 50 of all Burglaries are Screened
• Of that 50, 75 Dropped after first follow up
• Cases investigated for 4 hours over 3 days
• 11 days between report and Investigation

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Personal Empowerment with Dr. Sally
A recent caller to Dr. Sallys radio talk show
said he felt
lonely and isolated
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Personal Empowerment with Dr. Sally
Im a professional, just like teachers and
lawyers, he said
But the public doesnt see me that way
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Personal Empowerment with Dr. Sally
People seem to always want to make my job harder
And they seem to be suspicious
of me a lot of the time
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Personal Empowerment with Dr. Sally
What sort of work do you do? asked Dr.
Sally
Im a cop, the caller replied
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Personal Empowerment with Dr. Sally
What Do You Think?
Why do you think a police
officer would
feel this way?
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Personal Empowerment with Dr. Sally
What Do You Think?
How does public reaction to the police affect
police behavior?
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Community Relations

• Police Community Relations are Activities
  Designed to Bring The Police And The Community
  Together

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Broken Windows Model (George Kelling, James Q
Wilson)

• Neighborhood Disorder creates Fear
• Neighborhoods Give out Crime Promoting Signals
• Police Need Citizens Cooperation

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Operational styles characterize an officers
approach to the police job
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Wilsons Three Styles of Policing
Watchman
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Wilsons Three Styles of Policing
Legalistic
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Wilsons Three Styles of Policing
Service
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John Brodericks Classification of Police
Officers
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Enforcers
Emphasis on order, little respect for due process
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Idealists
Emphasis on both order and due process
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Optimists
Emphasis on due process, with less
concern for order
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Realists
Little emphasis on either due process or
order
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William Muirs Styles of Policing
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Professionals
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Enforcers
Passion, but little recognition of limits on
their power to resolve problems
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Reciprocators
Perspective, but little passion
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Avoiders
Little passion or perspective