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ERP??

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ERP Enterprise Resource Planning, ERP ERP ... – PowerPoint PPT presentation

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Title: ERP??


1
ERP??
  • ??????(Enterprise Resource Planning,
    ERP)?????????????????????????????ERP
    ??????????ERP ??????????????????ERP
    ??????????????

2
????
  • ?1? ERP??????
  • ?2? ??????ERP
  • ?3? ERP??????????
  • ?4? ERP???????
  • ?5? ERP????????
  • ?6? ??

3
?1? ERP??????
  • ERP???
  • 1990????,??Gartner Inc.????? American Production
    and Inventory Control Society (APICS)?????????????
    ??

4
  • ?1-1???????????

????? ?? ERP???
??ERP??? 2000 ERP?????????????????????????????????????????????
Faleti 2001 ERP?????????????????????????????
Hammer 2002 ERP?????????,???????????????????,?????????
Babaie et al. 2003 ERP?????????????????,?????????????????????????????,?????ERP????????????????????????????????
???? 2007 ??????????????,????????????????,???????????????????????????????????????????,??????????????????,????????,?????????????,???????????????
5
  • ?1-2ERP??????

1970?? 1980?? 1990?? 2000??
?????? MRP MRPII ERP EERP
???? ?? ?? ?? ???
???? ??? ??? ?? ??
???? ??? ??? ??? ???
?????? ???? ???? ???? ????
???? ?? ?? ?? ????
???? ???? ???? ???? ?????
???? ???? ???? ???? ????
???? ?????? ?????? ?????? ??????
6
  • ERP???
  • 2000??,???????????,??????????????????,??ERP???
    ??????,??????ERP(Extended ERP,EERP)?

EC
SCM
ERP
SFA
EERP
MRP II
Internet integration
MRP
KM
Business intelligent
CRM
  • ?11EERP???

7
(No Transcript)
8
?2? ??????ERP
  • ????ERP ?????,???????,????(push)???,??????(pull)??
    ??
  • ??????????????,??????????,????ERP?????,??????????
    ?,?????????????????,???????????(Bingi et al.,
    1999)?
  • ??????????????ERP??????????,???????????????(Cheng
    alur-Smith and Duchessi, 1999)?

????????
?
ERP????
?
?????? ??? ??????
  • ?12????ERP???

9
  • ?13ERP???????

Bingi et al.(1999) Jenson and Johnson(1999) Parr and Shanks(2000) Reinhard and Bergamaschi(2001)
??Y2K?????????
????????
????
??????????
?????????
????
??????
?????
??????????
?????????
??????????
??????
?????????
????????????
????????
??????????
???????????
??????
?????
??????
???????????
10
  • ?13ERP???????(?)

Ross (1999) Stefanou (2000) ??? (2000) ??? (2003) ???? (2004)
??Y2K?????????
????????
????
??????????
?????????
????
??????
?????
??????????
?????????
??????????
??????
?????????
????????????
????????
??????????
???????????
??????
?????
??????
???????????
11
?3? ERP?????????
  • ERP???
  • ?1-4ERP?????

?? ?? ????
??? ??????? ?????????????,???? ?????????????
??? ???????? ???????,?????????? ??????????
??? ???????? ??????????????,??? ????????
??? ??????? ??????????,??????? ????????
??? BPR?????? BPR??ERP??????
??? ?????? ?????????????????????????
??? ?????IT?? ??????????????? I n t r a n e t ?I n t e r n e t ?El e c t r o n i c Da t a Interchange (EDI)
12
  • ERP???
  • ?ERP ???,????????????????????????????????????????
    ????????????,????,????ERP ???????????????????
  • ?1-3ERP????????????

13
  • ERP????
  • ?1-5ERP???

?? ????
??? ?????????????????????????????ERP??,???????????,???????????????
?? ??????????????????????????????,????????????
??????? ERP??????????,????????????,??????????????????,??????????????
??? ?????????,???????????????????????????????????????????????
?????? ?????????????,????????????,???????????????,???????????????,??????????ERP??????????????,??????,????????,????????
?????????? ???????????????????????????????????????
14
  • ?1-6ERP???

?? ????
????????? ??????????????????,??????????????????????,??????????
?????? ???ERP??????????????,????????ERP?????????WEB?,????????????,????????????, ??ERP?????????
??????? ERP?????,????????????????????????????????????????,????????????????,?????ERP??????,?????????????
????? ??ERP????????????????????,????????,???????????????,????????????????????????,????????????
??????? ????????????ERP??????,???????????
15
?4? ERP???????
  • ERP???????
  • ?????????????????,?????????,?????????????????
    ????????????????????????
  • ?1-7??ERP????????????

??????? ??????? ??????? ???????
??????? ??????? ? ??????? ?? ??????? ??? ????? ??????? ??????? ??????? ??????? ??????? ??????? ??? ??????? ?????? ??????? ??????? ?? ??????? ??
16
  • ERP???????
  • ????????,????,???????????????????????,?????
    ?????ERP ??,????????????????,???????????????,?????
    ???????????????????????,????????????,????????ERP
    ?????
  • ?1-8??ERP????????????

?? ????? ?? ??
ERP?????? 1.5???5? ?ERP????????????????????,?????????? ?????????????????????????35?
ERP?????(????????) 1.08???23? ?????????? ????????????23?
??????ERP?? 2.4???710? ??????ERP??,??????????? ??????????????
???? ?????????? ??????????,??????? ??????????ERP???????
17
  • ERP?????????
  • Davenport(1998)?ERP ??????????,??????????
    ???????????????????????????????????????/
    ?????????????????????????????????????????????????
    ??????????????????
  • ?1-4ERP?????????

18
  • ERP?????????

Markus and Tanis (2000) ???????????(Enterprise
System Experience Cycle)???,??????????????????????
????????????????????(?????)??????????????Sathish
et al.(2004)??????????ES ????????(Six-Step ES
Project Life Cycle Model?
  • ?1-9ERP?????????

?? ??????
???? ???????-??????-??????-????? ??-??????????????
???? ??????-????-????????????
?? ??????-??????-??????-????-? ????
???? ????-????????-?????????-?????-???????-?????????????-??????
????? ????-??????-???-?????????????
??? ????-???????-????
19
  • ??ERP???

??????????????????,ERP ??????????????????????????
???????,??????
  • ?1-10ERP???

ERP??? ??????? ???????
???????? 3.81 3.51
???????? 3.55 3.49
??????/???????? 3.37 3.25
?????????? 3.36 3.17
??????? 2.87 2.92
?????? 2.82 2.83
???????? 2.78 2.81
???????? 2.74 2.32
???? 2.60 2.70
???1(??)?5(???)
20
  • ??ERP???

?????????ERP ????????,??????
  • ?1-11ERP?????

A B C D E F
?????? ? ? ? ?
??????? ? ? ? ? ?
???????? ? ?
?????? ? ? ? ?
?????? ? ? ?
???????? ? ? ? ?
????? ? ?
?????????? ? ? ?
???????? ? ? ? ?
???????? ? ?
????????? ? ?
?????? ? ? ?
A???,2008B???????,1999CBharadwaj,2000D????,2007EDeloitte,1999FFryer,1999 A???,2008B???????,1999CBharadwaj,2000D????,2007EDeloitte,1999FFryer,1999 A???,2008B???????,1999CBharadwaj,2000D????,2007EDeloitte,1999FFryer,1999 A???,2008B???????,1999CBharadwaj,2000D????,2007EDeloitte,1999FFryer,1999 A???,2008B???????,1999CBharadwaj,2000D????,2007EDeloitte,1999FFryer,1999 A???,2008B???????,1999CBharadwaj,2000D????,2007EDeloitte,1999FFryer,1999 A???,2008B???????,1999CBharadwaj,2000D????,2007EDeloitte,1999FFryer,1999
21
?5? ERP????????
  • ERP?????
  • ?1997 ?ERP ????,???????????10 ?????????????ERP
    ???????,???????????
  • ????????????,??????(Service Oriented
    Architecture, SOA)???,???????????,????????????????
    ?,?????(2007)??,????????????2006 ??55.6
    ??????2010??79.1 ???,20062010 ?????????9.2?

22
  • ERP?????
  • ?1-5??????????

23
  • ERP?????
  • ???ERP ??,????????????????,??????????,????????ERP
    ???,????????ERP ??,????????????????????,??????????
    ?
  • ??????????????????????,2007 ?????????????????IT
    ??????,?ERP?CRM?BI ???,????e ?????????????????????
    ,????????????,??ERP ??????????????,???????????????
    ??????,????ERP ?????
  • ?ERP ???????, ???????- ??????(Service Oriented
    Architecture, SOA)?????????,??????????????????????
    ?????????????????????????????????????,????????????
    ????????????????????????????????????

24
  • ERP?????
  • SOA ???????ERP ??????????,???ERP
    ????????????????SOA ?????????????,?? SOA
    ?????????????????,???????????????
  • ???????????????,?????????????,??????,?????????????
    ???,??ERP ?????,??????????????,??????????????ERP
    ????????

25
?6? ??
  • ????ERP ???????????ERP ?????????????ERP
    ??????????,??????ERP ???????????,?ERP
    ??????,????????????????????,??????????????????????
    ???????,?????????
  • ????????ERP ???????????,????????????,?????????????
    ??????????,???????????????????,???????????????,??
    ????,????????????????,?????????????
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