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Books : Management Information Systems

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Kenneth C. Laudon, Management Information Systems, Prentic Hall, 2002, Turban, Information Technology for Management, Wiley, 2001 LEARNING OBJECTIVES ANALYZE ROLE OF ... – PowerPoint PPT presentation

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Title: Books : Management Information Systems


1
Books Management Information Systems
  • Kenneth C. Laudon, Management Information
    Systems, Prentic Hall, 2002,
  • Turban, Information Technology for Management,
    Wiley, 2001

2
1
MANAGING THE DIGITAL FIRM
3
LEARNING OBJECTIVES
  • ANALYZE ROLE OF INFORMATION SYSTEMS IN BUSINESS
    ENVIRONMENT
  • DEFINE INFORMATION SYSTEM, COMPUTER LITERACY,
    INFORMATION SYSTEMS LITERACY
  • EXPLAIN HOW INFORMATION SYSTEMS TRANSFORM
    ORGANIZATION MANAGEMENT

4
LEARNING OBJECTIVES
  • ASSESS DIGITAL FIRM, ELECTRONIC COMMERCE,
    ELECTRONIC BUSINESS, INTERNET TECHNOLOGY
  • IDENTIFY MANAGEMENT CHALLENGES TO BUILDING, USING
    INFORMATION SYSTEMS

5
MANAGEMENT CHALLENGES
  • WHY INFORMATION SYSTEMS?
  • CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS
  • ROLE OF INFORMATION SYSTEMS
  • USING INFORMATION SYSTEMS

6
MANAGEMENT CHALLENGES
  • 1. DESIGN COMPETITIVE EFFICIENT SYSTEMS
  • 2. UNDERSTAND SYSTEM REQUIREMENTS OF GLOBAL
    BUSINESS ENVIRONMENT
  • 3. CREATE INFORMATION ARCHITECTURE THAT SUPPORTS
    ORGANIZATIONS GOALS

7
MANAGEMENT CHALLENGES
  • 4. DETERMINE BUSINESS VALUE OF INFORMATION
    SYSTEMS
  • 5. DESIGN SYSTEMS PEOPLE CAN CONTROL, UNDERSTAND
    USE IN A SOCIALLY, ETHICALLY RESPONSIBLE MANNER

8
THE CHANGING BUSINESS ENVIRONMENT
  • GLOBALIZATION
  • INDUSTRIAL ECONOMIES
  • TRANSFORMATION OF THE ENTERPRISE

9
GLOBALIZATION
  • MANAGEMENT CONTROL
  • COMPETITION IN WORLD MARKETS
  • GLOBAL WORK GROUPS
  • GLOBAL DELIVERY SYSTEMS

10
INDUSTRIAL ECONOMIES
  • KNOWLEDGE-BASED ECONOMIES
  • PRODUCTIVITY
  • NEW PRODUCTS SERVICES
  • KNOWLEDGE AS AN ASSET
  • TIME-BASED COMPETITION
  • SHORTER PRODUCT LIFE
  • TURBULENT ENVIRONMENT
  • LIMITED EMPLOYEE KNOWLEDGE BASE

11
TRANSFORMATION OF ENTERPRISE
  • FLATTENING
  • DECENTRALIZATION
  • FLEXIBILITY
  • LOCATION INDEPENDENCE
  • LOW TRANSACTION COSTS
  • EMPOWERMENT
  • COLLABORATIVE WORK

12
EMERGENCE OF THE DIGITAL FIRM
  • DIGITALLY-ENABLED RELATIONSHIPS WITH CUSTOMERS,
    SUPPLIERS, EMPLOYEES
  • CORE BUSINESS PROCESSES VIA DIGITAL NETWORKS
  • DIGITAL MANAGEMENT OF KEY ASSETS
  • RAPID SENSING RESPONDING TO CHANGE

13
LABOR FORCE COMPOSITION 1900-1997
14
SYSTEM
INPUT
OUTPUT
PROCESS
15
FUNCTIONS OF AN INFORMATION SYSTEM
16
DATA INFORMATION
  • DATA STREAMS OF RAW FACTS REPRESENTING EVENTS
    SUCH AS BUSINESS TRANSACTIONS
  • INFORMATION CLUSTERS OF FACTS MEANINGFUL
    USEFUL TO HUMAN BEINGS IN PROCESSES SUCH AS
    MAKING DECISIONS

17
COMPUTER-BASED INFORMATION SYSTEMS (CBIS)
  • FORMAL SYSTEMS
  • FIXED DEFINITIONS OF DATA, PROCEDURES
  • COLLECTING, STORING, PROCESSING, DISSEMINATING,
    USING DATA

18
INFORMATION SYSTEMS
ORGANIZATIONS
TECHNOLOGY
MANAGEMENT
19
ORGANIZATIONS
  • PEOPLE Managers, knowledge workers, data
    workers, production or service workers
  • STRUCTURE Organization chart, groups of
    specialists, products, geography

20
ORGANIZATIONS
  • OPERATING PROCEDURES Standard Operating
    Procedures (SOP), rules for action
  • POLITICS Power to persuade, get things done
  • CULTURE Customs of behavior

21
MAJOR BUSINESS FUNCTIONS
  • SALES MARKETING
  • MANUFACTURING
  • FINANCE
  • ACCOUNTING
  • HUMAN RESOURCES

22
COMPUTER TECHNOLOGY
  • HARDWARE
  • SOFTWARE
  • STORAGE
  • COMMUNICATIONS
  • NETWORKS

23
APPROACHES TO INFO SYSTEMS
BEHAVIORAL APPROACHES
24
SOCIOTECHNICAL PERSPECTIVE
  • OPTIMIZE SYSTEM PERFORMANCE
  • TECHNOLOGY ORGANIZATION MUTUALLY ADJUST TO ONE
    ANOTHER UNTIL FIT IS SATISFACTORY

25
SYSTEM INTERDEPENDENCE
26
SCOPE OF INFO SYSTEMS
  • 1950s TECHNICAL CHANGES
  • 60s-70s MANAGERIAL CONTROL
  • 80s-90s INSTITUTIONAL CORE ACTIVITIES
  • GROWING IMPORTANCE

27
WHAT YOU CAN DO ON THE INTERNET
  • COMMUNICATE COLLABORATE
  • ACCESS INFORMATION
  • DISCUSS
  • OBTAIN INFORMATION
  • ENTERTAIN
  • TRANSACT BUSINESS

28
NEW OPTIONS FOR ORGANIZATIONAL DESIGN
  • FLATTENING ORGANIZATIONS
  • SEPARATING WORK FROM LOCATION
  • REORGANIZING WORK-FLOWS
  • INCREASING FLEXIBILITY
  • REDEFINING ORGANIZATIONAL BOUNDARIES

29
THE DIGITAL FIRM
  • ELECTRONIC COMMERCE
  • ELECTRONIC BUSINESS
  • ELECTRONIC MARKET Information system links
    buyers sellers to exchange information,
    products, services, payments

30
ELECTRONIC COMMERCE
  • INTERNET LINKS BUYERS, SELLERS
  • LOWERS TRANSACTION COSTS
  • GOODS SERVICES ADVERTISED, BOUGHT, EXCHANGED
    WORLDWIDE
  • BUSINESS-TO-BUSINESS TRANSACTIONS INCREASING

31
ELECTRONIC BUSINESS
  • INTRANET Business builds private, secure network
  • E-MAIL, WEB DOCUMENTS, GROUP SOFTWARE Extends
    effective communication control
  • EXTRANET Extension of Intranet to authorized
    external users
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