???????_RFID

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Chapter 1 ????????

• ???????
• ???
• ???/???/???
• ???/???/???

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???????_RFID

• ????????RFID(Radio Frequency identification)??????
  ??????????,????????????????????????????????????,??
  ????????,???????????
• RFID??????????????????????

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RFID????
4
???? v.s RFID
5
RFID??
6
RFID????

• ???,?????
• ???,??Dell??/????
• ?????,????????
• ???,????/DHL
• ???
• ??(????? / ????????)

7
RFID????

• ??????
• ???????,????????????
• ??????????
• ???????

8
RFID??????

• ???????????,???????
• ??????
• ?????
• ????
• ?????
• ????
• ????
• ??????
• ?????
• ???????????
• ?????
• ????????

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• ???????
• ??(Efficiency)-????????,???????
• ?????
• ?????
• ??(Effectivieness)-???????????????
• ?????
• ?????

• ???????????????????-??????????
• ??-?????????
• ??-???????????

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Why Study Operations Management?
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(No Transcript)
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????_?????
13
??????????
14
(No Transcript)
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??????-??-????
16
?????????

• ????????
• ???????????????????
• ??????????
• ???????????
• ????????????
• ,????????????
• ????????,?????

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(No Transcript)
18
???????????

• ??????????????????
• ????????
• ?????????????????????

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• ?????????
• ???????
• ????(core services)
• ????????????????????
• ???????????????(????)
• ??????(value-added services)
• ??????(????????)
• ????(????????)

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????

• ??????(value-added services)
• ??
• ??(Information)
• ????????????
• ????(Problem solving)
• ????
• ????(Sales support)
• ???????
• ????(Field support)
• ???????

21
????

• ??????(value-added services)
• ????(???????)
• ??????
• ??????
• ??????????
• ???????

22

• ???????
• ?????????
• ???????
• ???????????(synergy)
• ????????
• ???????????????

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• 1910???Frederick W. Taylor
• ????????
• ??????
• ???????
• ???????????????
• ????????????????

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????????
?? ?? ?? ?????????
1910 ??????? ????????? ??(??)
1910 ????? ???? Gilbreth??(??)
1910 ?????? ????? ?????? ??Gantt(??)
1930 ???? ????????? Walter Shewhart, H.F. Dodge H.G.Roming(??)
1930 ???? ???? Elton Mayo(??) L.H.C Tippett(??)
1940 ??????????? ???? ???????? ?????(??) George B. Dantzig(??)
1950-60 ???????? ?????????????????????????PERT?CPM??????? ?????
1970 ??????? ????????????????MRP ?????(IBM) Orlicky?Wight (??)
1970 ???????? ??????? ???
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????????
?? ?? ?? ?????????
1980 ?????? ???????? ???????
1980 JIT?TQC?????? ??????CIM?FMS?CAD/CAM? robots ?????????(??)?????(??)????
1980 ???? ?????OPT????? Eliyahu M. Goldratt(???)
1980 ?????? ???????? ???????
1990 TQM ????????ISO9000???????????????????????? ???????
1990 ?????? ???? ????????(??)
1990 ????? ???? ?????(??)????
1990 ????? SAP/R3,?????? Eliyahu M. Goldreatt
2000 ???? ??????????? ??????E-Bay??????YAHOO
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JIT?TQC

• JIT(Just In Time)
• ??????????????
• ??????????
• ???????????
• TQC(Total Quality Control)
• ??????????(??????????????)
• ?????????
• ?????????

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??????(Manufacturing Strategy Paradigm)

• 1970??1980??????????
• ??
• ??????????????????????
• ????????????????????
• ????????????????????????

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????????

• ????????????-???
• ?3S?
• Simplification (???)
• Standardization (???)
• Specialization (???)
• ?Q, S, C, V?
• Quality (??)
• Service (??)
• Cleanliness (??)
• Value (??)

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???????????

• ??????(Total Quality Management, TQM)
• 1980??1990???TQM
• ?????????,?????????????,??????????
• ??????? (Baldrige National Quality Award)
• ??????
• ??????(International Organization for
  Standardization)
• ???ISO9000??

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??????

• ??????(Business Process Reengineering, BPR)
• 1990????
• ???????
• ?????????????
• ??????(revolutionary changes)
• ????????????
• ??????????
• ???

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?????

• ?????(Supply Chain Management)
• ?????????????????
• ?????????
• ??(outsourcing)??????(mass customization)
• ??????????
• ???????????

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????

• ????
• 1969??????????ARPANET
• ????(Electronic Commerce, E-Commerce)
• ???????????
• E???(E-Ops)

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1. ???????????
2. ??????????????????
3. ?????????????
4. ????????????
5. ??????????????????

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Thank you!!