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Lightning Round of Innovative Work and Projects

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Lightning Round of Innovative Work and Projects Upgrading to Vista & Office 2007 Smart Student ID Web 2.0 as Learning Tools Secure Information Management Protection ... – PowerPoint PPT presentation

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Title: Lightning Round of Innovative Work and Projects


1
Lightning Round of Innovative Work and Projects
Upgrading to Vista Office 2007 Smart Student
ID Web 2.0 as Learning Tools Secure Information
Management Protection Layers Enterprise Report
Card - Administrative Systems Assessment Designing
eCourses for Universal Accessibility Mining
Real-time Data to Improve Student
Success Homegrown VGA Capture Finding Common
Ground between Libraries and IT
Services Implementing Web Content Management
Campus-wide
Facilitated by Michael Hostad, UWMilwaukee
2
Dont Be Afraid of the Big Bad WolfUpgrading to
Vista MS Office 2007. A Success Story.
acc.mnsu.edu
Wayne Sharp Director, Academic Classroom
Technology Support Bryan Hoffman ACC Lab
Manager, bryan.hoffman_at_mnsu.edu Dave Esping
Satellite Lab Manager david.esping_at_mnsu.edu
3
The Problem (Dec. 06)
  • IE7, Vista Office 07 latest MS versions.
  • Windows XP availability questioned, EOL
  • Much discussion about waiting till SP2.
  • Student demand to keep current - to improve job
    prospects.
  • Staff desire to keep current with latest.
  • Full time staff lacked expertise with Vista
    Office 07.
  • Book publishers pushing for new versions.

4
The Solution
  • Develop a plan to
  • Provide Training for Staff
  • Create Prototype(s) to slowly/carefully
    transition
  • Test in Confined area
  • Allow Faculty Students to touch feel
  • Software compatibility
  • Hardware compatibility
  • Coordinate with Academic Calendar
  • Communicate plan with faculty students
  • Follow a standardized approach to success

5
Software Issues
  • Key Server Worked with Server Staff
  • Active Directory Schema
  • Group Policies, Printer driver prompts
  • Software Upgrades sometimes waiting on vendors
  • Deepfreeze upgrade (the show stopper)
  • Symantec Ghost upgrade
  • Symantec Antivirus switched antivirus protection
  • Some Tweaks learned from school of hard knocks
  • End of Active Desktop, figure out Gadgets (MS
    says cant work)
  • Run Installers in Compatibility Mode (Windows XP)
  • Theme changed from Areo to Windows Classic
  • Students staff test ALL packages
  • List of non-compatibles shrinks
  • Timberline, ESRI, Sanako (Tandberg) not
    supported

6
Hardware Issues
  • Dell Apple Shop
  • Purchase equipment with extra horsepower
  • More memory (purchased machines with 1gb-2gb 4
    yrs ago)
  • Purchased faster memory, bus speeds and higher
    quality Pentium processors
  • Purchased dedicated video cards vs. integrated
    video cards
  • Three Year Replacement cycle
  • Funding by Student Technology Fees
  • Students staff test ALL machines
  • List of non-compatibles shrinks
  • Dell Optiplex GX240, SX260 video card
    limitations
  • Dells more than 3 years old less than 1 gb RAM
  • Runs slow GX270, SX270

7
Progression
  • 1. Hallway Kiosk Communicate Plans to Campus
  • Survey Those that disliked MS, still disliked
    MS
  • Compliments in trying out New OS Office Suite
  • Students enjoyed test driving something new
  • Expected bad things surprised nothing happened
  • 2. More Kiosk locations
  • 3. Summer Session 1 classroom
  • Office issues Ribbons,Saving Documents
    Compatibility Mode
  • No Vista problems
  • 4. Interim break 900 computers upgradedto
    Vista Office 07

8
The Successes - Fall 2007
  • 950 computers upgraded to Vista/IE7/Office07
  • 82 Software Applications
  • currently running under Vista (out of 87)
  • Most Computer classrooms upgraded
  • Exceptions 1. just in case (ACC125)
  • 2. Timberline (Construction Mgmt Lab)
  • 3. ESRI Suite (Geography Lab)
  • 4. Sanako (Language Lab)

9
The Negatives
  • Vendors not willing to work on Vista issue
  • Compatibility Administrative Faculty User
    Support
  • not able to upgrade to Vista
  • statewide ERP not compatible
  • Help Desk allows faculty to upgrade on an
    individual basis
  • 1 Faculty member said it was Too much to change
    at once
  • Students adjusted to changes quickly

10
Standards Recognized
  • Process works for any technology installation or
    upgrade.
  • Linux , Leopard, Office 2008, Pharos Uniprint,
    Tech- Rec,
  • Train,
  • Prototype
  • Test Software
  • Test Hardware
  • Coordinate
  • Communicate

11
In Conclusion
  • Survey results indicate that students want to
    stay current with latest technology
  • Most students happy with upgrade
  • No major problems with classes or curriculum
    changes ( because of communications during
    Spring)
  • More difficulty with Office07 change than Vista
    change
  • Dont Be Afraid of the Big Bad WolfWhen
    Upgrading to Vista Office 07.
  • We Succeeded!

12
The Good Bad of Smart Student IDs
  • Mark Doering
  • St. Louis Community College
  • mdoering_at_stlcc.edu

13
The Good
  • Fewer Checks
  • Gives Students Access to A Bank
  • Students Have Faster access to Refunds And FA
  • Integration With Pay-For-Print
  • Integration with SIS
  • Integration With Access Systems

14
The Bad
  • No Checks To Hold
  • Need Up-to-Date Addresses
  • Substantial Procedural Changes
  • Parental Backlash
  • Student Backlash
  • Service Charges
  • Reporting

15
The 1210 Conspiracy
  • Guiding Faculty and Staff Exploration of Web 2.0
    as Learning Tools

16
Des Moines University
17
The Task
  • Assess student engagement with education
    technology
  • Create formal faculty mentoring program
    (strategic plan mentioned technology boot
    camps)
  • Maximize current use

18
Explore 12 new Web 2.0 toolsin 10 months
  • RSS feeds
  • 43 things
  • Google documents
  • Blogger
  • Page Flakes
  • Google Alerts
  • Tagging-technorati
  • Podcasting
  • Facebook
  • Wikipedia

19
A modern tarradiddle
1210 CONSPIRACY
20
Linking
  • Jimmy Page
  • Ahmet Ertegun
  • Otis Redding
  • Melvil Dewey
  • King Edward VIII
  • Al Gore
  • A series of dates, events and images, presented
    using digital storytelling as well as tie-ins to
    specific tool examples

21
Inspiration
What is the 1210 conspiracy?
  • Based on Helene Blowers excellent work at PLCMC
  • And the idea of the Fed Ex arrow

22
AssessmentPew Internet and American Life
23
Personalized Faculty Mentoring
  • Once size boot camp will not fit all
  • High use does not equal high competence
  • Still defining basic skills

24
2008 Program
  • IT Competencies
  • Information Literacy Skills
  • Online Interactions
  • Critical Thinking / Knowledge stewardship

25
SIMPLSecure Information Management Protection
Layers
  • Developing an Environment for Compliance and
    Security at the University of Kansas

26
Purpose
  • To support the Provosts Information Management
    initiative announced in the Fall of 2007
  • Executive Vice Chancellor and Provost Richard
    Lariviere announced the KU Information Management
    program in the fall of 2007. This ambitious plan
    will develop and carry out a series of steps that
    will improve our handling and securing of private
    information, our management of university
    records, and the preservation of KUs
    institutional memory for todays decision-makers
    and tomorrows scholars.
  • http//www.provost.ku.edu/policy/infomanagement/

27
Regulatory Requirements and Framework
  • KU is currently subject to
  • HIPAA
  • FERPA
  • GLBA
  • PCI
  • Kansas Security Breach Law (Bill 196)
    Notification of compromise
  • ISO 17799 Framework
  • OCTAVE Risk Assessment

28
The SIMPL Process(Its all about the data, baby!)
  • Units will classify their data based upon
    University policy
  • Complete the OCTAVE-based assessment on the data
  • Documentation turned over to ITSO
  • ITSO Develops mitigation plan
  • Implement appropriate controls

29
The Five Control Points
30
Outcomes
  • Create flexible environments to address current
    compliance and security requirements, yet still
    meet the Universitys mission of learning and
    research
  • Ensure that the Universitys data assets are as
    secure as possible Due Diligence
  • Adapt to unknown future requirements for
    regulatory or legislative reasons

31
Maury Hope mmhope_at_iastate.edu
32
Assessment WHY
  • External Changes
  • Application Packages
  • ERP Vendors Consolidation
  • Internal Changes
  • University Administration Expectations
  • Student Expectations
  • Business Processes
  • Staffing Challenges (availability, skills)
  • Technology
  • Applications Development Environment

33
Assessment - HOW
  • Facilitated by Consultant
  • Focus First on Business Processes, then on
    Supporting Technology

34
Assessment - HOW
  • Benchmark
  • Three Universities
  • Commercial Solutions
  • Community Source Initiative (Kuali)

35
Assessment - HOW
  • Facilitated Discussions
  • Prioritized Risks and Solution Options

36
Lessons Learned
  • Multiple Perspectives Challenge Current
    Norms
  • Closer to Business Process Accepting Current
    State
  • Business Processes Can Be Technology
    Independent

37
Lessons Learned
  • Change Management Important
  • Change Driven by Others Can Be Difficult
  • Campus Culture Influences Direction Can Do
    Attitude Lean Not Always Good

38
Lessons Learned
  • Multiple Paths Lead to Same Destination
  • Destination Needs to be Communicated

39
Intentional AssessmentNeeded from Business and
IT Side
Assessment Prior to a CrisisDelivers Realistic
Strategic Plans
40
More Information
  • Visit our Project Status Web site
  • www.it.iastate.edu/projects/asu/
  • Contact me Maury Hope
  • Associate CIO
  • Iowa State University
  • mmhope_at_iastate.edu
  • 515.294.0323

41
Designing e-Courses for Universal Accessibility
  • Allen Dooley, Ed.D.
  • Pasadena City College

42
Accessible
  • Obtainable
  • Eliminating barriers
  • Easy to approach or enter
  • Available in a form or context understandable to
    the individual

43
Section 508
  • Provides standards for 16 specific items
    that online Web content, such as e-courses, must
    incorporate to assure universal accessibility

44
Student LAPS Challenges
  • Learning or cognitive
  • Requiring a longer time to process information
  • Audio or Hearing
  • Limited or no hearing ability
  • Physical or Motor
  • Limited range of physical ability
  • Sight or Visual
  • Limited or no visual ability

45
Design Learning/Cognitive Challenges
  • For the Learning/Cognitive student
  • Use simple, jargon-free language
  • Provide clear organization of the website
  • Display consistent design and navigation
  • Offer graphics used in an informative manner
  • Give the ability to stop or pause scrolling or
    animated content
  • Animations can be distracting!
  • Allow additional time to take tests or quizzes

46
Design Audio/Hearing Challenges
  • For the Audio/Hearing student
  • Audio presentations must provide for captioning
    or text alternatives
  • Captioning or text alternatives should be
    synchronized with action that is occurring
  • Sign language could be a non-hearing person's
    first language
  • Comprehension of written language might be slow

47
DesignPhysical/Motor Challenges
  • For the Physical/Motor student
  • These students often use a specialized mouse or
    keyboard, or utilize speech input
  • RSI (Repetitive Strain Injury) and CTS (Carpal
    Tunnel Syndrome)
  • Students may need to avoid using a mouse because
    of pain
  • Keyboard equivalents to all mouse functions must
    be provided
  • Activities that require a short, time-limited
    response can negatively challenge a physically
    limited student

48
DesignSight/Visual Challenges
  • For the Sight/Visual student
  • Key sight design issues
  • Complicated and confusing layout
  • Non-contextual use of colors
  • No text equivalents for images or multimedia
  • Limited or no support for keyboard access or
    screen readers
  • Limited or no student control over colours, font
    sizes and moving content
  • Bad table design

49
Reviewing Your Content
  • Is your course in black and white as meaningful
    as the full-color version?
  • Test Print out your course pages in black and
    white.
  • Can you navigate your course without a mouse? How
    easily?
  • Test Using only your keyboard, navigate your
    own course.

50
Reviewing Your Content
  • If you set your browser to turn off all images,
    how understandable is your course?
  • Test Turn your browser images off, then access
    your course.
  • Is your course screen reader friendly?
  • Test Listen to your course through a standard
    screen reader, such as JAWS.

51
Presenting Your Content
  • Features/tools that are particularly challenging
    for LAPS students
  • Chat
  • Whiteboard
  • Quizzes/Tests
  • Discussion Boards
  • Use simplest forms possible

52
Mining Real-time Data to Improve Student Success
Lessons Learned from a Gateway Biology Course at
Purdue University
  • Kimberly Arnold
  • Tuesday, March 18, 2008

53
About the Project
  • Gateway Biology course
  • 300 students
  • Interventions based on the predictive results
  • Goal to encourage students to use existing
    resources

54
Feedback
  • Interventions based on weekly analysis
  • Data from the course management system

55
Results
  • Highest Risk
  • Most remained at risk
  • Still unlikely to take advantage of resources
  • Moderate Risk
  • Majority were able to leave the at risk status
    as long as feedback continued, thus we extended
    the feedback
  • More likely to take advantage of resources

56
Biology Resource Center Usage
57
Grades
58
Student Responses
  • Really appreciate knowing how I'm doing before I
    get too far into the course.
  • Your message was a "kick in the butt" that woke
    me up.
  • You mean, if I get help, I'll do better, and it
    won't be counted against me?
  • This biology lab is the hardest I've ever taken,
    but your message let me know that I need to get
    more help. Also, I can see that this lab is
    helping me in my biology lecture course, and in
    my chemistry lab.

59
Key Lessons Learned
  • Models can be developed to predict student
    success
  • Getting the students attention is one of the
    greatest challenges
  • In order to scale to multiple courses, automation
    is necessary
  • Collaboration between faculty, advisors, IT
    staff, and retention specialists is essential

60
Homegrown VGA capture, an alternative method
  • Drew MacGregor
  • Computer Science, University of Illinois
  • macgregr_at_uiuc.edu

61
Disclaimer
  • I am not here to sell anything, talk you out of
    any commercial product, or speak poorly of any
    method of VGA capture. We use one commercial
    system and have looked at them all.
  • My goal is to show you how we solved a problem
    and hopefully give you new some ideas.

62
History
  • Fall 1998 Started recording lectures, WMV
  • Lack of capture of motion in slides and other
    media.
  • Fall 2003 VGA capture card with audio

63
Frankenstein
Camera feed
Audio
VGA source
Encoder PC with VGA capture card running Windows
Media Encoder
64
WMV video, 1024x76810-15 fps, 150Kbps
65
Works well to capture annotations over PPT or
with digital ink applications
Windows, Mac, Linux, Amiga, Commodore 64.any VGA
source can be captured.
66
Pros and Cons
  • Pros
  • Hardware solution
  • Live streaming
  • Flexible with input sources
  • Good frame rates
  • Multiplexer has input sources for 3 rooms, can
    maximize our resources
  • Single video file created
  • Cons
  • Not automated
  • WMV (Real requires too much cpu, havent tried
    FLV, yet)
  • No automated markers
  • Not editable (easily)

67
Cons Similar Systems(not including AV
infrastructure)
  • MediaPointe
  • MPEG2, MPEG4, WMV
  • 2 composite and 1 VGA input
  • 9,000 to 14,000
  • Nice system, single box
  • Havent used it, colleagues have
  • Open source VGA systems coming
  • Frankenstein
  • Decent high end PC, sound card
  • 1500 to 2000
  • VGA capture card
  • 1,500
  • Video multiplexer
  • 4,400
  • VGA and audio 3,500
  • VGA, 1 camera feed about 8,000

68
Summary of VGA capture
  • Not as hard
  • Not as expensive
  • Between 3,500 and 9,000 capture large
    resolution (1024x768) captures at better frame
    rates than commercial products
  • Stand alone or with commercial products
  • Last plug.there is a need for media
    professionals in EdTech.

69
Finding Commons Ground between Libraries and
Information Technology Services
  • Leslie M. Haas
  • Alison Stillwell
  • Jeannette Pierce

70
Background
  • Planning for a Library renovation begins in 2005
  • Decision made to pursue the Information Commons
    Model
  • Collaboration between Loyola University Libraries
    and Information Technology Services
  • Director of Klarchek Information Commons hired
    August 07

71
The Memorandum of Understanding (MOU)
  • Twelve page document
  • Discusses the relationship and individual
    responsibilities of the Library and Information
    Technology Services
  • Everything thrown in that the IC Director, ITS
    Manager and Steering Committee could think of
  • Review of document scheduled for May 08

72
Other Documentation
  • Worked closely to align policies and practices
    regarding employees
  • Dress Code
  • Food and Drink
  • Disciplinary Procedures
  • Collaborated on User Policies
  • User Behavior Guidelines
  • Group Study Rules
  • Acceptable Computer Use

73
Training
  • Mandatory for all employees
  • Library 101
  • Information Technology Services 101
  • Information Commons 101
  • Orientation scheduled prior to opening
  • Observation and on the job training
  • Learn as we go

74
About the IC
  • 72,000 square feet
  • Reference and Research Assistance
  • Technology Assistance
  • 200 computers (80 PC, 20 Mac)
  • 50 circulating Laptops
  • Quiet Reading Room
  • Café
  • Food and Drink Allowed
  • 6 Classrooms
  • Digital Media Lab
  • 25 Group Study Rooms
  • 3 Group Workstations
  • Collaboration Software
  • ResNet
  • Writing Center

75
Some Numbers
  • 19,500 visitors through the front gates from
    January 14-January 30
  • Sample weeks usage in February (119 hours)
  • 995 Mac users (1 hour 15 min)
  • 3700 PC users (1 hour)
  • Group Study Room Usage
  • 5,160 visits from February 11-February 25
  • Capacity usage Sun-Thu after 5pm

76
Future Plans
  • Currently conducting our first survey
  • Discussing the possibility of being open 24/5
  • Developing programs targeting the research and
    technology needs of our users
  • Looking forward to a transition to a Learning
    Commons Model

77
Lessons Learned
  • Opened on January 14, 2008
  • Be flexible
  • Listen to your frontline employees
  • Dont be defensive about issues
  • Communicate! Communicate! Communicate!

78
Implementing Web Content Management Campus-wide
  • Michael Hostad
  • UW-Milwaukee
  • mhostad_at_uwm.edu

79
Early Adoption Program
  • High demand for CMS use
  • Early adoption program started to find CMS pilot
    projects
  • Applicants submit proposals in a two step process
  • 1. Initial survey
  • 2. Pre-work packet/worksheets

80
Early Adoption Program
  • What they get
  • Early access to CMS
  • 2 days of personalized, one-on-one training to
    jump start migration
  • On-going support throughout migration process
  • What we get
  • A solid foundation of CMS users trained in the
    product, ready to assist others
  • A gallery of cms-based sites other than
    university homepage
  • Ability to test training/migration processes
    prior to campus-wide launch
  • Early Adopters roundtable discussion

81
Outcome School of Business(before)
Before gtgt
82
Outcome School of Business(before)
After gtgt
83
Next Steps
  • Professional pages
  • Available to faculty, staff, students
  • Faculty/staff usage
  • Show research interests, CVs, professional bios,
    publications, presentations, etc.
  • Student usage
  • Post resumes, classes taken, organizations
    involved in, service to the community, etc.
  • All CMS-based

84
Lessons Learned
  • Good way to build positive buzz around a new
    product/service
  • Need solid support system in place
  • Open forums
  • Team of trained developers to assist
  • Easy to achieve cohesive branding
  • Hands need to be held
  • Planning is key

85
Questions for our panel?
  • Feel free to continue discussions in the lounge,
    lobby or over dinner
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