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Organizational Culture and Management

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Organizational Culture and Management Organizational Culture A system of shared meanings that result in the way we do things around here. values norms attitudes ... – PowerPoint PPT presentation

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Title: Organizational Culture and Management


1
Organizational Culture and Management
2
Organizational Culture
  • A system of shared meanings that result in the
    way we do things around here.
  • values
  • norms
  • attitudes
  • beliefs
  • managerial style

3
Philosophical Influences in Management
  • The Classical School
  • The Human Relations School
  • The Human Resources School

4
Classical School of Management
  • Assumptions
  • 1. Work is inherently distasteful to most
    people.
  • 2. What workers do is less important than what
    they earn for doing it.
  • Policies
  • 1. Managers task is to supervise and control.
  • 2. Break tasks down into simple, repetitive
    components.
  • 3. Establish detailed work routines and
    procedures.

5
Human Relations School of Management
  • Assumptions
  • 1. People want to feel useful and important.
  • 2. People desire to belong and be recognized as
    individuals.
  • Policies
  • 1. Managers task is to make workers feel useful
    and important.
  • 2. Keep workers informed and listen to their
    objections to managers plans.
  • 3. Allow workers to exercise some self-direction
    and control in routine matters.

6
Human Resources School of Management
  • Assumptions
  • 1. Work is not inherently distasteful. People
    want to contribute to meaningful goals that they
    have helped establish.
  • 2. Most people can exercise far more creative,
    responsible, self-direction than their job
    currently allows.
  • Policies
  • 1. Managers task is to coach and utilize
    untapped human resources.
  • 2. Create an environment that allows workers to
    contribute to the limits of their abilities.
  • 3. Encourage full participation on important
    matters, continually broadening worker
    self-direction and control.

7
McGregors Management Theories
  • Theory X assumes people
  • truly dislike work
  • must be coerced into working
  • prefer close supervision
  • avoid responsibility
  • have little ambition
  • value security the most
  • Theory Y assumes people
  • want to work
  • will exercise self-control
  • are motivated to achieve goals
  • are imaginative and creative
  • are boxed in by conventional jobs

8
Theory Z - Ouchi
  • Combined American and Japanese management
    practices together to form Theory Z, having the
    following characteristics
  • long-term employment
  • collective decision-making
  • individual responsibility
  • slow evaluation promotion
  • implicit, informal control with explicit,
    formalized measures
  • moderately specialized career paths
  • holistic concern for the employee, including
    family.

9
Maslows Hierarchy of Needs
ACTUALIZATION
ESTEEM
SOCIAL
SAFETY
PHYSICAL
10
Herzbergs Two Factor Theory
  • Hygiene Factors
  • salary
  • company policy
  • physical facilities
  • administration
  • working conditions
  • Motivators
  • challenge
  • autonomy
  • advancement
  • recognition
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