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Information Technology Careers


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Title: Information Technology Careers

Information Technology Careers
  • Presented by
  • Doug Boyer and Bruce Carrell

Data Processing 101
Early Information Technology Occupations
  • Card Editor
  • Key Punch Operator
  • Tab Machine Operator
  • Computer Operator
  • Computer Programmer
  • Systems Analyst
  • Data Processing Manager
  • Tape Librarian

BECarrell, Senior Programmer Analyst of LMI
Aerospace, interviewed in person by DBoyer,
The First Electronic Digital Computer
  • ENIAC Electrical Numerical Integrator and
  • Contained 18,000 vacuum tubes
  • Occupied 1,800 square feet of floor space
  • Used 180,000 watts of electrical power

Meyers, Jeremy, A Short History of the Computer
http// 10/28/2004
So Thats A Punched Card!
viewed 11/01/2004
IBM Tab Machines
age_4506W2185.html, viewed 11/01/2004
IBMs Early Systems - 1401, viewed
IBMs Early Systems - 360
mages/ibm360_672/slide07.html, viewed 10/29/2004
Education and Training
Universities Institutions
  • Top undergraduate computer engineering
  • Rose-Hultman Institute of Technology (Indiana)
  • Cal-Poly (San Louis Obispo, California)
  • The Cooper Union (New York)

brief/engineering/nophd/enns05_brief.php, viewed
Skills that Need to be Included in Curriculum
  • Communication/people skills
  • Business skills
  • Real-world/hands-on experience
  • Troubleshooting
  • Project management
  • Analytical skills
  • Integration

Thomas Hoffman. Preparing Generation Z
Computerworld. Framingham Aug 25,
2003.Vol.37, Iss. 34  pg. 41
  • Hot areas of certification
  • Project Management Professional certification
    from Project Management Institute
  • Citrix Certified Enterprise Administrator, for
    managing Citrix Servers
  • Linux Professional Institutes certifications
  • Certified Information Security Manager, from
  • Microsoft Certified Trainer
  • Microsoft Certified Solution Developer

Ellen Messmer. Some certifications are hot, some
not Network World. Framingham Feb 2,
2004.Vol.21, Iss. 5  pg. 23, 2 pgs
ITs Hottest Skills
Robert Half Technology 2005 Salary Guide, survey
of 1,650 CIOs with more than 100 employees
Whats Hot and Whats Not
Jennifer Mears. Whats in a name? Network
World. Framingham Jun 16, 2003.Vol.20, Iss. 24  
pg. 44
IT Jobs in Jeopardy
IT Jobs in Jeopardy
  • Legacy / custom application development
  • Legacy application maintenance
  • Web application development
  • Customer care, services / call center
  • Management of IT infrastructure / IT outsourcing
  • Packaged application implementation

Jennifer Mears. Jobs at risk Network
World. Framingham Jul 5, 2004.Vol.21, Iss. 27  p
g. 31
Current IT Status
Number of IT Jobs(in millions)
Drop off in, telecom companies, and 2001
Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
Jobs by Region
Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
Job Categories as a of Total IT Workforce
Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
Other Bits of Information
  • Non-IT companies represent 79 of all IT
    employment. (banking, finance, manufacturing,
    food service, transportation)
  • Programmers represent the largest single group of
    IT workers although programmer head count
    actually dropped slightly in the past year, down
    almost 30,000 jobs.

Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
Marketing Trends
Marketing TrendsConsulting Services
  • Different Skill Sets
  • Fewer Mainframe and Mid-Range Positions
  • More requirements for project managers, business
    analysts, and help desks
  • Java has a high demand as a technical skill
  • Technical skills are treated as commodities
  • Placement is handled through the procurement
    departments instead of IT department
  • On-line auctions are frequently used to place

Kenneth Koboldt, Marketing Manager for Analysts
International, interviewed by phone by BECarrell,
Marketing Trends Consulting Services
  • Large firms are offshoring many technical skills
  • Marketing more to larger firms than small and
    mid-size firms
  • Marketing has become more difficult
  • Placement process
  • Change in demand for skill sets
  • 50 of staff are business analysts

Kenneth Koboldt, Marketing Manager for Analysts
International, interviewed by phone by BECarrell,
Marketing TrendsManagement Services
  • Staff augmentation is a commodity
  • Developers are being chosen on a cost basis
    instead of skill set
  • Business niche is to partner with clients to
    provide business solutions
  • Applications are becoming broader instead of silo

Mitchell Loader, Senior Account Manager for
Daugherty Business Solutions, interviewed by
phone by BECarrell, 11/04/2004
Careers of the FutureWhat to look forward to
How Do IT Leaders See the Future?
  • Coding will largely go awaywith the growth in
    the outsourcing of routine tasks.
  • Dick Navarro, Director of Information
    Technology, Boeing Inc, interviewed by phone by
    DBoyer, 11/02/2004
  • Opportunities will continue to exist in both the
    management and technical areas of the industry.
    Purely technical skills are going to be more
    prone to outsourcing.
  • Mike Biffignani, CIO, LMI Aerospace, interviewed
    in person by BECarrell, 10/29/2004

How Do IT Leaders See the Future
  • A computer science degree does not necessarily
    prepare graduates for the IT job market.
  • The increased pace of business, industry
    consolidation, and globalization mean that many
    IT professionals will work for many companies
    during their careers.
  • Future IT job seekers will need to do more than
    study computer science at a reputable school to

Barbara Gomolski, What to Tell the Kids,
Computerworld, 10/18/2004
Management vs. Technical
  • The issue here is entry level position most
    project managers, subject matter experts, and
    governance people get trained via the programming
    ranks. In the future, maybe this expertise will
    be groomed in the subject areas that embed the IT
    bit within the curriculum, like a major in supply
    chain may also be an expert in B2B.

Dr. Mary C. Lacity, Professor Information
Systems, UMSL, interviewed by e-mail by
BECarrell, 10/2004
Management vs. Technical
  • Students say
  • I would like to do both. Hoping to be able to
    become middle management to do both managerial
    and hand on in 5 years and be a full time manager
    in 10 years.
  • I have already been moved from technical to
    managerial. Not sure its a great move yet, but
    thats where I currently am. I have been out of
    college since 1996, so I have a bit of experience
    that forced me up I am a development group
    leader in a telecommunications software provider.

Anonymous interviews submitted via UMSL student
MIS Listserv
Job Growth Projections
Fastest Growing Industries viewed 10/25/2004
Salaries in IT
  • The following salary information is based on
    national averages

2005 Salary Guide, Robert Half Technology
  • Administration

Title 2004 2005 (projected) Change
CIO 115,500-195,250 114,000-191,250 -1.8
VP Info Sys 108,000-155,500 104,250-154,000 -2.0
IS Manager 81,500-113,750 80,250-112,250 -1.4
Applications Development
Title 2004 2005 (projected) Change
Systems Analyst 61,000-84,750 61,500-81,500 -1.2
ProgrammerAnalyst 50,750-80,250 52,500-83,250 3.6
Business Sys Analyst 54,750-79,250 56,000-80,500 1.9
Quality Assurance Testing
Title 2004 2005 (projected) Change
QA Testing Manager 63,250-85,000 64,750-86,750 2.2
Systems Auditor 60,750-77,250 63,250-81,750 5.1
Internet E-Commerce
Title 2004 2005 (projected) Change
Internet/Intranet Developer 51,000-72,500 51,750-74,250 2.0
Title 2004 2005 (projected) Change
Data Security Analyst 67,000-90,750 68,250-93,000 2.2
Sys Security Admin 66,000-91,500 67,500-92,750 1.7
Network Security Admin 62,750-88,000 63,750-90,500 2.3
Software Development
Title 2004 2005 (projected) Change
Product Manager 76,500-102,750 77,000-104,250 1.1
Pre/Post Sales Consultant 51,750-75,000 53,500-78,250 3.9
Software Engineer 62,500-94,750 63,250-92,750 -0.8
Technical Services, Help Desk, Technical Support
Title 2004 2005 (projected) Change
Desktop Support Analyst 47,000-65,000 44,500-63,250 -3.8
Instructor Trainer 43,750-62,250 43,250-65,500 2.6
Disaster Recover Specialist 59,000-89,000 60,500-90,750 2.2
  • Small incremental changes in
  • Consulting Systems Integration
  • Data/Database Administration
  • Networking/Telecommunications
  • Operations

Professional Prognostications
What Will IT Look Like?
  • According to Dr. Jerry Siegel, IT professionals
    in the future will be more grounded in
    engineering skills. Software engineers and
    architecture developers will need a deeper
    understanding of math modeling languages, and
    data access languages. IT developers will require
    expertise in the legalities of the business
    environment. Curriculum will need to include
    instruction in HIPA, OSHA, and Sarbanes-Oxley.

Dr. Jerry Siegel, Professor Emeritus University
of Missouri St. Louis, interviewed in person by
BECarrell and DBoyer, 09/2004
What Will IT Look Like?
  • Traditional IT jobs are not going away but there
    may be fewer of them.
  • New IT opportunities
  • Business process design and management
  • New competency rising from the opportunity to see
    entire business process while designing IT
  • Information management
  • Customer Relations Management, Business
    Intelligence, and Search Technologies
  • Relationship and vendor management
  • Negotiate and manage contracts
  • Select and manage IT service provider partners

Barbara Gomolski, What to Tell the Kids,
Computerworld, 10/18/2004
What Will IT Look Like?
  • Global IT operations will offer more
  • Broader set of responsibilities when working for
    American companies outside the United States
  • Cultural and legal differences provide a learning
    experience that is not available in an IT
    environment that operates only in the U.S.
  • Expanding Operations in foreign countries creates
    job opportunities
  • Builds new career paths
  • Improves IT morale

Steve Alexander, International IT Gaining a
World View, Computerworld, 06/14/2004
What Are the New Skills?
  • IT professionals must possess a variety of skills
  • Technical
  • Business
  • Managerial
  • The global business environment requires oral and
    written communication skills
  • IT professionals must comprehend the interlacing
    roles of IT within a business organization

B Dawn Medlin International Journal of Human
Resources Development and Management Geneva, 2004
What are the New Skills?
  • A good career path in the future lies in being
    both business and technical. Its about providing
    value to the business
  • Content knowledge, technical skills, and
    business acumen provide an individual with an
  • The math and communication skills are essential
    for success. These are what a college degree
  • Mike Biffignani, CIO, LMI Aerospace, interviewed
    in person by BECarrell, 10/29/2004

What Are the New Skills?
  • Interpersonal and communication skills
  • Ability to work with teams
  • Leadership abilities
  • Organizational skills
  • Analysis and more Analysis
  • Desire to undertake new assignments even in the
    face of risk and uncertainty
  • Dick Navarro, Director of Information Technology,
    Boeing Inc., interviewed by phone by DBoyer,

Our Conclusions
  • We realize IT has changed and will change for the
    better in the future.
  • In our research and interviews, weve found that
    just technical skills arent enough.
  • Presentation skills
  • Written communication (Managerial Communications
  • Business/Analytical skills
  • Leadership capabilities
  • Security is becoming a bigger issue
  • Sarbanes-Oxley
  • Post 9/11

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