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Title: GEIN - IDMEC Industrial Management and Engineering Research Unit


1
GEIN - IDMECIndustrial Management and
Engineering Research Unit
  • Main activities in the period 2003-2008
  • Unidade avaliada pela FCT como VERY GOOD em
    Dezembro 2008
  • Dezembro 2008

2
Unit Description (today)
  • One out of the six units of the Mechanical
    Engineering Institute (IDMEC-Porto)
  • Addresses the subject of Industrial Management
    and Engineering
  • 6 members and 7 PhD students
  • The unit is coordinated by Prof. J. Sarsfield
    Cabral
  • External Scientific Council
  • Professor Alan Mercer (University of Lancaster,
    U.K.),
  • Professor Jaime Barceló (Universidade Politécnica
    da Catalunha, Spain)
  • Professor José Pinto Paixão (Faculdade de
    Ciências da Universidade de Lisboa)

3
Mission of the GEIN unit
  • To produce problem driven knowledge in the
    fields of Operations Management, Operational
    Research and Information Systems, and to
    disseminate it at an international level

Dealing with areas such as Quality Management,
Simulation, Logistics, Information Systems, Data
Mining, Marketing, Service Science Engineering
and Management
4
Our Vision
  • To be at the cutting edge between theory and
    practice
  • Our area is focused on engineering systems, which
    requires working at the intersection of
    engineering, management and social sciences

5
Our Vision
  • We are an engineering unit, aiming to design and
    build innovative systems that operate
    efficiently
  • We believe this approach is crucial for advanced
    engineering education and benefits external
    organizations

6
Unit Reorganization
  • In the past
  • All the Industrial Management teaching staff of
    our Department was included in the research Unit
  • This inclusive perspective was seen, at the time,
    as the best way of encouraging research
    activities amongst the teaching staff

7
Unit Reorganization
  • The new strategy for improving RD productivity
    involved
  • The identification and selection of the more
    active elements (the Unit restarted with only
    five PhD members)
  • The setup of two focused research groups in the
    areas of operational research and information
    systems (notice that operations management is the
    background knowledge of the Unit members)
  • The definition of clear RD productivity
    objectives
  • The progressive integration of more researchers,
    according to their RD performance

The goal is, in the near future, to be a group
with a specific research line, merged in the new
broaden IDMEC Unit
8
Actions Taken
  • Examples
  • Increased involvement with other external
    institutions (e.g., Texas State University,
    Carnegie Melon, MIT, Birkbeck, Univ. Warwick,
    LIACC, Univ. Católica, Univ. Minho, Univ. Nova,
    etc.)
  • Development of the Doctoral Programme
  • Regular staff seminars
  • to present current research projects
  • to discuss selected research topics considered of
    future interest

9
Current Structure
  • Information Systems Group (J. F. Cunha, J. L.
    Borges PhD students J. Moreira, C. Martins, R.
    Branco)
  • Main lines
  • Modelling complex systems and enhancing service
    delivery systems through technology (in
    particular, applied to e-business in the context
    of multi-channel services)
  • User interaction behaviour with Web systems,
    fixed and mobile
  • Information systems for supporting bus, driver or
    crew scheduling and rostering
  • Trip time prediction in mass transit companies

Focus to address problems raised by end user
requirements when utilizing information systems
or when analyzing data to support decision making
in organizations
10
Current Structure
  • Operational Research Group (J. S.Cabral,
    A.Camanho, J. F. Sousa B. Almada-Lobo PhD
    students I. Ferreira, G. Beirão, P. Júnior, P.
    Morais)
  • Main lines
  • Efficient algorithms and heuristics to generate
    good quality solutions for problems (ranging from
    attribute ranking to production planning and
    scheduling)
  • Performance assessment exploring the Data
    Envelopment Analysis methodology (ranging from
    assessing the performance of schools to the
    quality of life in cities)
  • Decision making procedures based on Applied
    Statistics

Focus to develop problem driven models to be
manipulated, tested and implemented
11
The Doctoral Programme
  • The PhD Programme in Industrial Engineering and
    Management was established in 2004, and was
    adapted to the Bologna requirements in 2006
  • It is coordinated by one of the unit members
  • It is a central source of talented research
    students for our Unit
  • Some indicators
  • Thesis concluded - 9
  • Research work in progress - 20
  • Students currently going through the academic
    component - 4

12
Research Strategy
  • To select problems that require multidisciplinary
    knowledge and skills, and have a high scientific
    potential
  • Essentially, such problems are raised by the need
    of improving operations performance within
    service or manufacturing organizations
  • To promote teamwork between the two groups
    (Information Systems and Operational Research)
  • To foster cooperation with other research units
    and with external/international organizations (e.
    g., Carnegie Melon, MIT, London Univ., Warwick
    Univ., etc.)
  • To present systematically the research results in
    peer review international conferences and to
    publish them in leading journals

13
Unit Achievements
  • 16 papers published in peer-review international
    journals from 2003 to 2006, plus 8 in 2007 and 11
    in 2008.
  • 25 papers published in proceedings of
    international conferences from 2003 to 2006,
    plus 8 in 2007 and 3 in 2008.
  • Authorship of 4 textbooks chapters from 2003 to
    2006, plus 2 in 2007 and 5 in 2008.
  • Editors / Authors of 5 books from 2003 to 2006,
    plus 1 in 2007 and 0 in 2008.
  • Members of scientific programs of more than 20
    International Meetings
  • Members of organizing committees of 3
    International Conferences
  • General chair of 1 International Conference and 2
    Workshops
  • Supervised 9 PhD completed thesis
  • Enrolled 10 industry contract research projects
    (gt1.5 million Euros)
  • Enhanced international contacts through papers
    co-authored by foreign researchers
  • A patent is pending as a consequence of the
    project SMSBUS 2004
  • Leading participation of the members in
    Engineering Education Heads of Integrated
    Master in Industrial Engineering and Management
    and of Master on Services Engineering and
    Management. Other members of the unit are also
    members of the scientific committees of these
    educational programs

14
Publication Indicators
Includes International Journals, ISI Journals
and ISI Proceedings
15
Information Systems Group
16
Research Projects
  • Information Systems Group
  • icBench - Advanced Benchmarking Internet System
    for the Construction Industry (2005 - )
    www.icbench.net
  • The general objective of the project is to
    develop a benchmarking structure and an open Web
    based system adaptable to other sectors (with
    FEUP, INEGI, AICCOPN, AdI, and funded by InCI).
    Originating the CEDI spin-off (Centro de Estudos
    de Desempenho Industrial).
  • J. Falcão e Cunha
  • icBench - Key Performance Indicators for the
    Portuguese Construction Industry, in Exploiting
    the Knowledge Economy, Paul Cunningham and Miriam
    Cunningham (Eds.), IOS Press, 2006, pp.
    1131-1139.
  • icBench A Benchmarking Tool for Portuguese
    Construction Industry Companies, in
    International Journal for Housing Science and its
    Applications, Orktay Ural (Editor-in-chief), Vol
    31, N. 1, 2007, pp. 33-41.
  • icBench a Benchmarking Tool for Portuguese
    Construction Industry Companies. XXXIV IAHS World
    Congress Sustainable Housing Design, Nápoles,
    Itália, 2006.09.20-23, pp.180.

17
40 companies registered in the prototype phase
builders, suppliers and consultants. ? Platform
being extended to High-School Education
benchmarking.
18
Research Projects
  • Information Systems Group
  • ServImprov - An Innovative Framework for
    Improving Web Services to Customers of
    Multi-Channel Service Operations a Marketing
    and Engineering Approach (2003 - )
  • The general objective of the project is to
    develop methods to improve the design of
    multi-interface service systems (with Banco BPI,
    and Texas State University, funded by AdI).
    Originating the SEB Service Experience
    Blueprint, and the SSD Service System Design.
  • J. Falcão e Cunha
  • Improving Satisfaction with Bank Service
    Offerings Measuring the Contribution of each
    Delivery Channels, in Managing Service Quality
    Journal, Vol. 13, No. 6, 2003, p. 471-483.
  • A Master Program in Services Engineering and
    Management at the University of Porto, in
    Service Science, Management and Engineering
    (SSME) Education for the 21st Century, Bill
    Hefley, Wendy Murphy (Eds.), Springer, 2008, pp.
    181-190.
  • Designing multi interface service experiences
    the Service Experience Blueprint, accepted for
    publication in the Journal of Service Research.

19
SEB Service Experience Blueprint for Explaining
IB Service for Gathering Current Account
Information Being used by Banco BPI and by SONAE
Distribuição (Banking and Retailing)
20
Research Projects
  • Information Systems Group
  • RCM Network of Excellence in Mobility (2005 -
    ) http//rcm.inescporto.pt
  • The general objective of the project is to
    stimulate studies and projects related to
    supporting mobility of people. The project
    involves several ICT research institutes and
    companies and transport companies (with INESC
    Porto, STCP, EFACEC, Novabase-OCTAL Mobicomp,
    Sistrade, Geonav, ELO, OPT, INEGI, Centro de
    Computação Gráfica, funded by AdI).
  • Originating several projects SMSBUS, BUSMAP,
    TRANSMOV, and IMS.
  • J. Falcão e Cunha, J. A. Cabral
  • PATENT being proposed Method for Providing
    Reliable and Useful Real Time Information of
    Vehicles Timetables using Text Messages for
    Mobile Devices with Small Screens - The RETI
    Method Reliable Time to Travel Information
    Method.

21
SMSBUS (with STCP, INEGI and OPT) - 40.000
messages a day during initial month of free usage
(4.000, after 0.20 cost). - 2005 1st prize IV
Fórum Telecom Public Services of Information. -
2006 1st prize Deloitte/Diário Económico
Electronic Services.
BUSMAP (with STCP, INEGI and OPT) - 2000 bus
stops, in Porto.
22
Research Projects
  • Information Systems Group
  • MASCARA - Demand Responsive Transport Service for
    Increasing Social Cohesion in Urban/Rural Areas
    (2005 -2008) www.mascaraproject.com Cork City
    Council, FEUP, Universiteit Gent, Tuusulan kunta,
    Angus Transport Forum, SITA Firenze, Széchenyi
    István Egyetem (funded by INTERREG IIIC West
    Project 4W01191)
  • InfoVini Enhancing the Experience with
    Portuguese Wines by providing high quality Web
    information (2004- ) www.infovini.com Vinhos do
    Porto e do Douro, INEGI (funded by POSI
    781/2.2/C/NRE).
  • GESBUS A Decision Support System for Rostering
    Vehicles together and Drivers (2004-2006)STCP,
    OPT, INEGI (funded by POCTI - AdI).

23
MASCARA
InfoVini
24
Research Projects
  • Information Systems Group
  • Triana - Travel time prediction to support
    decisions in mass transit companies
    (POCI/TRA/61001/2004). (2005 - 2008 )
  • The aim of the project is to improve the use of
    the resources (drivers and buses) in mass transit
    companies by predicting travel time at shorter
    horizons (STCP company).
  • J. Freire de Sousa and 1 PhD student (J. Moreira)
  • Coordinator Fundação Gomes Teixeira
  • Partners Lab. de Inteligência Artificial e
    Ciências de Comp. (LIACC/UP) Instituto de
    Engenharia Mecânica (IDMEC Porto)

25
Research Projects
  • Information Systems Group
  • Triana - results
  • - Improving SVM-linear predictions using CART
    for example selection, In the 16th International
    Symposium on Methodologies for Intelligent
    Systems, Lecture Notes in Computer Science, Vol.
    4203, pp.632-641, Springer, 2006.
  • - "An ensemble regression approach for bus trip
    time prediction", In the 11th meeting of the EURO
    working group on transportation, pp. 317-321,
    Bari, Italy, 2006.
  • - Trip time prediction in mass transit
    companies. a machine learning approach., in 10th
    EURO Working Group in Transportation, Poznan,
    Poland, 2005, Publishing House of Poznan
    University of Technology.
  • - "Ensemble approaches for regression a
    survey", submitted to Pattern Recognition in
    December 2007
  • - "Ensemble learning a study on similarity
    searching in the dynamic selection framework",
    submitted to European Conference on Machine
    Learning 2008.

26
Research Projects
  • Information Systems Group
  • site-o-matic Web Site Automation
    (POSC/EIA/58367/2004)
  • (2004 - 2008 )
  • The aim of the project is to develop a platform
    for automating management activities of a web
    site, the establishment of a research network
    with other Portuguese universities and the
    integration of research results in an
    experimental evaluation framework.
  • J. Borges
  • Coordinator Lab. de Inteligência Artificial e
    Ciências de Comp. (LIACC/UP)
  • Partners Centro de Ciências e Tecnologias de
    Computação (CCTC/UM) Centro de Matemática (UBI)
    Instituto de Engenharia Mecânica (IDMEC Porto)
    Portal Executivo, Sociedade de Serviços,
    Consultoria e Gestão de Informação Sensoria
    Design, Multimédia e Comunicação

27
Research Projects
  • Information Systems Group
  • site-o-matic Results
  • "Testing the predictive power of variable history
    web usage." Journal of Soft Computing - A Fusion
    of Foundations, Methodologies and Applications,
    Volume 11, Number 8, June 2007, pages 717-727.
  • "Evaluating Variable Length Markov Chain Models
    for Analysis of User Web Navigation Sessions."
    IEEE Transactions on Knowledge and Data
    Engineering, Vol 19, Issue 4, April 2007, pages
    441452.
  • "Variable Length Markov Chains for Web Usage
    Mining", to appear in Encyclopedia of Data
    Warehousing and Mining - 2nd Edition
  • "Scoring Metrics for Predicting Users Web
    Navigation Next Step", submitted to INFORMS
    journal of computing in December 2007
  • "Mining Users' Web Navigation Patterns and
    Predicting Their Next Step", to appear in
    Security Informatics and Terrorism Patrolling
    the Web, Volume 15, May 2008

28
Research Projects
  • Information Systems Group
  • Wine tasting panel data analysis (2007 - )
  • The long term aim of the project is to study the
    effect of climate changes in the wine production
    quality of a Portuguese region. Wine tasting
    panel data will be used to provide a measure of
    the annual production quality and the impact of
    climate variables on the measure will be
    evaluated.
  • J. Cabral and J. Borges
  • Partner ADVID (Associação para o
    Desenvolvimento da Viticultura Duriense)

29
Research Projects
  • Information Systems Group
  • MedQual Assessing the quality of health
    information web sites. (2008-2011) funded by
    CYTED (Programa Iberoamericano de Ciencia Y
    Tecnologia para el Desarrollo)
  • The aim is to create a platform to enable the
    creation of a web site providing a hub to sites
    containing health related information. The
    platform will provide the means for users to
    assess the quality and credibility of candidate
    sites in a collaborative way.
  • J.F. Cunha and J. Borges
  • Coordinator Univ. Federal do Rio Grande do Sul
    (Brazil)
  • Partners Univ. Nacional de la Plata
    (Argentina) Univ. Estadual de Londrina (Brazil)
    Pontifícia Univ. Católica de Chile (Chile) Univ.
    del Cauca (Colombia) Univ. Politécnica de
    Valência, Facultad de Informática (Spain)
    Univ. Politécnica de Catalunya (Spain) Faculdade
    de Engenharia da Univ. do Porto (Portugal) Univ.
    de la República, Institito de Computación
    (Uruguay) Evimed Limitada (Uruguay)

30
Operational Research Group
31
Research Projects
  • Operational Research Group
  • Lotsizing and scheduling in process industries
    (2004 - )
  • The aim of the project is to address more
    realistic and practical variants of lotsizing and
    scheduling models, using different solution
    techniques exact and approximate methods. The
    breakthroughs are being integrated within the
    sponsoring organization (BAVidros).
  • B.Almada-Lobo
  • - "Production Planning and Scheduling in the
    glass container industry A VNS approach".
    International Journal of Production Economics,
    114, No 1, 363-375 (2008).
  • - "A note on the capacitated lot-sizing and
    scheduling problem with sequence-dependent setup
    costs and setup times", Computers Operations
    Research, 35, 1374-1376 (2008).
  • - Single machine multi-product capacitated
    lotsizing with sequence-dependent setups,
    International Journal of Production Research.,
    vol 45, No 20, 4873-4894 (2007)

32
Research Projects
- B.Almada-Lobo, D.Klabjan, M.A.Carravilla,
J.F.Oliveira Multiple Machine Multi-Item
Continuous Setup Lotsizing with
Sequence-dependent Setups, Accepted for
publication in Computational Optimization and
Applications (2008) - B.Almada-Lobo, R.James
Metaheuristics for capacitated lotsizing with
sequence-dependent setups, International
Journal of Production Research, doi
10.1080/00207540802446787 (2008) - A.Menezes,
A.Clark, B.Almada-Lobo Capacitated Lotsizing and
Scheduling with Sequence-dependent, Period
Overlapping and Non Triangular Setups, Submitted
to Journal of Scheduling (2008)
33
Research Projects
  • Operational Research Group
  • Hybrid solutions for operational production
    planning (2008-2009) Austrian Science Foundation
    Project J2815-N13
  • The size and the complexity of this kind of
    problems forces the development of an
    approximation method, because the computation of
    an exact solution for the full problem is out of
    range assuming the available computational power
    nowadays or in near future. Therefore solution
    methods based on the combination of heuristics
    and metaheuristics and exact approaches seems
    appropriate and will be investigated.
  • B.Almada-Lobo and one Visiting Researcher at FEUP
    (Christian Almeder)
  • - "Lotsizing and Scheduling on Parallel Machines
    with Tooling Synchronization. Submitted to OR
    Spectrum (2008).

34
Research Projects
  • Operational Research Group
  • Planning and Control Production Problems FAPESP
    Project 2008/04152-1
  • New lotsizing and scheduling mathematical
    formulations and algorithms for several
    industries, including soft beverage and textile
    industries
  • FEUP B.Almada-Lobo
  • USP M.O.dos Santos, M.Arenales, F.Toledo
  • USFCar S.Massago, D.Ferreira.

35
Research Projects
  • Operational Research Group
  • CIVITAS_ELAN FP7-SST-2007-TREN-1 (2008-2011)
  • The mayors of the cities of Ljubljana, Gent,
    Zagreb, Brno and Porto have agreed to a common
    mission statement To mobilise our citizens by
    developing with their support clean mobility
    solutions for vital cities, ensuring health and
    access for all. This measure will be focused on
    the implementation of an innovative technology to
    manufacture bus bodies using lightweight fibre
    reinforced composite materials that meet tough
    requirements of high static and dynamic
    performance .
  • B.Almada-Lobo
  • Portuguese Partners FEUP, CMP, STCP, OPT, ANTROP

36
Research Projects
  • Operational Research Group
  • Efficient Consumer Response for small and medium
    sized companies (2003 - 2004)
  • The aim of this project was to prepare SMEs
    (manufactures and retailers) for the
    implementation of ECR programmes. The maturity
    level of these companies towards collaboration
    was assessed through the development of a
    scorecard light tool. Two pilots were conducted
    to achieve a better understanding and to make
    future recommendations that can help companies to
    develop necessary skills to engage in ECR
    partnerships.
  • (with ECR Portugal).
  • B.Almada-Lobo
  • A. Pires, B. Almada-Lobo and A. P. Guedes,
    Collaboration between small and medium sized
    manufacturers and retailers in Proceedings of
    the 17th annual NOFOMA Conference, pp. 657-671,
    Copenhagen, Denmark, June 9-10, 2005.
  • A.Pires, B.Almada-Lobo and A.P.Guedes. ECR
    Scorecard Light for SMEs, Proceedings of the 10th
    ISL International Symposium on Logistics, pp.
    323-331, Lisboa, Portugal, July 3-5, 2005.

37
Research Projects
  • Operational Research Group
  • Design for Six Sigma applied to injection moulds
    industry (2006 - )
  • The general objective of the project is to
    develop and test a methodology based on the
    Design for Six Sigma approach, reinforced by
    Axiomatic Design and Multidisciplinary Design
    Optimization. The aim is to improve the
    effectiveness and efficiency of the design
    process. This methodology will be tested with the
    help of our partner, the Portuguese Association
    for the Mould Industry.
  • J. Cabral and 1 PhD student (I. Ferreira,
    currently in the MIT for a 6-month studying
    period - hosted by the MIT Strategic Group of
    Engineering, led by Prof. Olivier de Weck, a
    world specialist in MDO)
  • - A new conceptual framework based on the ECSI
    model to support Axiomatic Design , Virtual and
    Rapid Manufacturing Advanced Research in Virtual
    and Rapid Prototyping, eds. Taylor and Francis
    (2007)
  • - Axiomatic Design Applied to Injection Moulds
    for Plastics Parts, Rapid Product Development
    (2006)

38
Research Projects
DSS applied to injection moulds industry
Axiomatic Design is used to perform the zigzag
mapping between the FRs to the DPs (physical
mapping) and to convert the DPs into PVs (process
mapping)
39
Research Projects
  • Operational Research Group
  • Strategy for the development of the Portuguese
    foundry sector
  • (2002 - 2006)
  • The objective of the project was to develop and
    test a benchmarking methodology and a performance
    assessment model for the Portuguese foundry
    sector. Our partner, the Portuguese Foundry
    Association, is currently using this methodology.
  • J. Cabral and 1 PhD student (L. Ribeiro)
  • - A Benchmarking Methodology for the
    Metalcasting Industry, Benchmarking An
    International Journal, Vol. 13, no. 1/2, pp.
    23-35 (2006)
  • - Uma metodologia de Benchmarking para a
    Indústria de Fundição, proceedings of the 61º
    Congresso Anual da ABM Rio de Janeiro (2006)

40
Research Projects
The project was supported by PRIME - Programa de
Incentivos à Modernização da Economia and by the
Portuguese Foundry Association (APF)
APF is currently using this methodology
41
Research Projects
  • Operational Research Group
  • Quality Management for Urban Transportation
    Systems (2004 - )
  • The aim of the project is to produce a reliable
    model for assessing service quality of the mass
    public transport operators. The model will be
    used to enhance public transport usage (STCP
    company).
  • J. Cabral and 1 PhD student (G. Beirão)
  • - A Market Segmentation Analysis Using
    Attitudes Towards Transport. 11th Word
    Conference on Transportation Research, Berkley
    EUA (2007)
  • - Enhancing Service Quality in Public Transport
    Systems. Urban Transport XII Urban Transport
    and the Environment in the 21st Century, eds. C.
    A. Brebbia V. Dolezel, WIT Press, pp. 837-845,
    2006 (ISBN 1-84564-179-5)
  • - Modelling Service Quality for Public
    Transport Contracts Assessing Users
    Perceptions. 9th Conference on Competition and
    Ownership in Land Transport, Lisbon, (2005)

42
Research Projects
  • Operational Research Group
  • Optimisation of CUSUM and EWMA control charts
    parameters (2007 - )
  • This project aims at developing specific
    methodologies of statistical process control to
    optimise the implementation of the Cumulative Sum
    (CUSUM) control chart and the Exponentially
    Weighted Moving Average (EWMA) control chart
  • (with UNIDEMI - RD Unit in Mechanical and
    Industrial Engineering, U. Nova de Lisboa).
  • J. Cabral

43
Research Projects
  • Operational Research Group
  • DEAves Assessment of Portuguese Secondary
    Schools POCI/EGE/60561/2004 (2005 - 2007)
  • This project assessed the performance of
    High-Schools using the Data Envelopment Analysis
    technique. The research was conducted with the
    collaboration of Portuguese Schools in order to
    identify the variables and indicators that could
    lead to a fair performance comparison of schools.
    This analysis revealed a subset of benchmark
    schools, whose best practices can be used as an
    example to be followed by the other schools.
  • (with FEUP, Catholic University of Porto, and
    the collaboration of a sample of Portuguese
    Secondary Schools).
  • A. Camanho
  • - M.C. Portela and A.S. Camanho, Analysis of
    Complementary Methodologies for the Estimation of
    School Value-Added, submitted for publication in
    the Journal of the Operational Research Society.
  • M.C. Portela and A.S. Camanho, Performance
    evaluation of Portuguese secondary schools,
    submitted for publication in Applied Economics.
  • M.C. Portela, A.S. Camanho and J. Azevedo,
    Análise do valor acrescentado de escolas
    Portuguesas, Revista Portuguesa de Investigação
    Educacional, n.º5, 107-141, 2006.

44
Research Projects
  • Operational Research Group
  • DEAvesII Internet based Benchmarking System for
    Portuguese Secondary Schools, PTDC/GES/68213/2006
    (2008 - 2009)
  • The objective of this project is to develop a
    benchmarking site, available in the Internet,
    where registered schools can compare their
    performance with other schools, at a national
    level, based on selected Key Performance
    Indicators. This information is intended to
    support school self-evaluation procedures, and to
    promote the continuous improvement of schools
    performance. Some of the information collected
    will also be available to everyone interested in
    school performance.
  • (with FEUP, Catholic University of Porto,
    INEGI).
  • A. Camanho, 1 Master Student (J. Ribeiro) and 1
    Visiting doctoral student at FEUP (Abolfazl
    Keshvari)

45
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46
Research Projects
  • Operational Research Group
  • Performance evaluation of retailing stores (2003
    - 2006)
  • The aim of this project was to analyze the
    efficiency of the stores, in order to identify
    potential performance improvements. For each
    store, it was determined the optimal area to be
    dedicated to the sales of products from each of
    the main store sections (e.g. grocery,
    perishables, light-bazaar, heavy-bazaar,
    textiles). The impact of exogenous conditions
    (e.g., competition and demographics in the
    catchment area) on the performance of retailing
    stores was also modeled. The analysis also
    explored the changes in performance over time and
    compared the performance differences that are
    attributable to the different configurations of
    the stores.
  • (with FEUP and SONAE).
  • A. Camanho and 1 PhD Student (C.B. Vaz)
  • C.B. Vaz, A.S. Camanho e R.C. Guimarães, The
    assessment of retailing efficiency using Network
    Data Envelopment Analysis, accepted for
    publication in Annals of Operations Research.
    (Special issue on Efficiency and Productivity).
  • A.S. Camanho, M.C. Portela e C.B. Vaz,
    Efficiency analysis accounting for internal and
    external non-discretionary factors, Computers
    Operations Research, Vol.36 nº 5, pp.1591-1601,
    2009
  • C.B. Vaz, A.S. Camanho, Efficiency comparison
    between retailing stores using a Malmquist-type
    index, submitted for publication in the Journal
    of Retailing.

47
Research Projects
  • Operational Research Group
  • KEYIDEA Sistema para Monitorização Permanente do
    Desempenho de Unidades de Negócio com base em KPI
    Key Performance Indicators e DEA Data
    Envelopment Analysis Aplicação à SONAE
    Distribuição
  • O objectivo deste projecto consistiria no
    desenvolvimento de um sistema de apoio à decisão
    que incorporasse modelos de avaliação de
    desempenho baseados em técnicas analíticas
    avançadas, tais como Data Envelopment Analysis
    (DEA). O resultado do projecto seria uma
    plataforma informática de disponibilização de
    indicadores de desempenho. Esses indicadores
    incluiriam os Key Performance Indicators (KPI) da
    empresa bem como outros indicadores síntese de
    eficiência. A eficiência poderia ser estimada num
    nível mais genérico correspondendo a um nível
    mais global das lojas (incluindo as suas diversas
    secções) ou num nível mais específico baseado em
    informação do cartão cliente. Por exemplo
    estabelecer comparações relativas de desempenho
    das lojas para determinados segmentos de
    clientes, ou de produtos, bem como analisar a
    evolução de desempenho ao longo do tempo. Esta
    última análise permitiria avaliar o impacto das
    promoções no desempenho das lojas.
  • (with FEUP and SONAE submitted in November
    2008).
  • A. Camanho, J. F. Cunha and 1 PhD Student (Vera
    Migueis)

48
Research Projects
  • Operational Research Group
  • PRESPO Desarrollo Sostenible de las Pesquerias
    Artesanales del Arco Atlántico
  • O objectivo deste projecto consiste na recolha
    de informação científica que permita melhorar a
    gestao das pescarias artesanais, tornando-as
    sustentáveis do ponto de vista biológico, social,
    económico e ambiental. Procurar-se-á também
    compreender a problemática das descargas fora de
    lota (ilegais) para tentar encontrar formas de as
    limitar. A metodologia a usar neste projecto terá
    por base o modelo DPSIR, utilizado pela European
    Environmental Agency, que liga informação
    relativa à sustentabilidade com indicadores de
    diferentes categorias (Driving forces, Pressure,
    State, Impacts and Responses).
  • Parceiros Portugal FEUP e IPIMAR.
  • Espanha CETMAR, AZTI, CEP, UCA, UHU, IFAPA.
  • França IFREMER, AGLIA, RICEP.
  • Projecto Europeu aprovado no âmbito do programa
    INTERREG (início em Jan. 2009)
  • A. Camanho and 1 PhD Student (Manuela Oliveira)

49
Research Projects
  • Operational Research Group
  • Avaliação do desempenho das cidades na óptica da
    qualidade de vida
  • O objectivo deste projecto é avaliar o
    desempenho das cidades no incremento da qualidade
    de vida dos cidadãos. Partindo dos dados do Urban
    Audit , este estudo aplica Data Envelopment
    Analysis ao perfil da cada cidade (que reúne uma
    série de dados objectivos para nove dimensões,
    que vão da economia ao lazer) para perceber de
    que forma dado input (PIB per capita) se
    reflecte na qualidade de vida, conseguindo desta
    forma uma medida de eficiência das políticas
    urbanas.
  • Avalia-se ainda a relação entre o perfil de cada
    cidade e a qualidade percepcionada pelos cidadãos
    (subjectiva).
  • O estudo ira também analisar a evolução ao longo
    do tempo da qualidade de vida das cidades, medida
    através de um indicador síntese a desenvolver no
    âmbito do projecto.
  • A. Camanho, J.A. Cabral and 1 PhD Student (Paulo
    Morais)

50
Research Projects
  • Operational Research Group
  • Desenvolvimento de um sistema para avaliação e
    melhoria do desempenho das empresas da indústria
    da construção, integrando KPIs e DEA
  • O objectivo deste projecto será aprofundar o
    conhecimento sobre o desempenho das empresas da
    industria da construção, tendo por base a análise
    de KPIs e a técnica de DEA. Pretende-se também
    realizar uma análise qualitativa que permita a
    caracterização das boas práticas associadas aos
    melhores desempenhos empresarias.
  • O trabalho também vai incluir uma análise do
    impacto do uso de plataformas de e-commerce na
    eficiência e na evolução da produtividade ao
    longo do tempo das empresas da indústria da
    construção. Pretende-se também contribuir para o
    desenvolvimento de um Sistema de Apoio à Decisão,
    adaptado a plataformas de e-commerce, para
    selecção de empresas a (sub)contratar.
  • A. Camanho and 1 PhD Student (Isabel Horta)

51
Research Projects
  • Operational Research Group
  • Weight Restrictions on Geography Variables in the
    DEA Benchmarking Model for Norwegian Electricity
    Distribution Companies
  • The purpose of this project is to enhance the
    model used in Norway for regulating the activity
    of electricity distribution companies operating
    in different regions of the country, whose
    business model is a natural monopoly. The
    objective is to examine weight restrictions in
    the DEA model for distribution networks in
    Norway, taking as the starting point the NVE
    regulatory model with one input, total cost, and
    several outputs. In the unrestricted DEA models,
    we notice large differences in absolute and
    relative shadow prices, and for some companies,
    extreme weight on geography variables in the
    cost norms. This seems unreasonable, and one
    remedy may be to restrict prices / weights for
    individual outputs, or combinations of outputs.
  • Parceiros FEUP
  • NHH (Norwegian School of Economics and
    Buisiness Administration)
  • NVE (Norwegian Water Resources and Energy
    Directorate, which is subordinated to the
    Ministry of Petroleum and Energy and is
    responsible for the administration of Norway's
    water and energy resources)
  • A. Camanho
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