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(PJJ) LEADERSHIP COMMUNICATION (KOM 3364)

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Title: (PJJ) LEADERSHIP COMMUNICATION (KOM 3364)


1
(PJJ) LEADERSHIP COMMUNICATION(KOM 3364)
  • By
  • Dr Zulhamri Abdullah (PhD, Cardiff, UK)
  • Deputy Director, Centre of Co-curriculum
  • Lecturer in Corporate Communication

2
Knowing You, Knowing Me
  • Academic
  • Professional
  • Exe. Cert. of Advanced Management Development
    (HARVARD, USA)
  • PhD in Professionalisation of Corporate
    Communication (CARDIFF, UK)
  • Master of Organizational Communication (UPM)
  • BA in Communication (Public Relations) (UKM)
  • Deputy Director,
  • Centre of Cocurriculum
  • Associate,
  • Reputation Institute., NY, USA
  • Member ,
  • European Public Relations Education Research
    Association, GERMANY.
  • Member,
  • International Association of Corporate Marketing
    Studies, UNITED KINGDOM

3
CONTACT DETAIL
  • Consultation hours TUE 2.00-5.00PM (preferably
    by appointment)
  • Room no B 029, Jab Kom, FBMK
  • Room TP Pusat Kokurikulum (often here)
  • TEL 03-8946 8525 / 8525 HP 012-344 5876
  • EMAIL zulhamri_at_fbmk.upm.edu.my
  • WEBSITE www.fbmk.upm.edu.my/drzulhamri

4
EVALUATION (PJJ)
  • Assignment 1 20
  • Assignment 2 30
  • MID TERM EXAM 20
  • FINAL EXAM 30
  • Note Attendance is compulsory (80 requirement)

5
EXAMINATION
  • MID-TERM EXAM
  • OBJECTIVE/SUBJECTIVE
  • FINAL EXAM
  • OBJECTIVE/SUBJECTIVE
  • Recall questions multiple choices true false
  • The question based on understanding, reasoning,
    application, and synthesis.
  • General knowledge is strongly needed

6
OBJEKTIF KURSUS
  • 1. menerangkan konsep dan fungsi komunikasi
    kepemimpinan dalam sesebuah organisasi.
  • 2. menerangkan kepentingan ciri-ciri komunikasi
    kepemimpinan dari segi penyeliaan, pelatihan, dan
    karisma.
  • 3. menjustifikasikan strategi komunikasi
    kepemimpinan yang berkesan dalam organisasi.

7
SINOPSIS
  • Kursus ini membincangkan konsep, teori dan fungsi
    komunikasi kepemimpinan dalam organisasi gaya
    kepemimpinan kepemimpinan berkarisma 
    komunikasi pelatihan kepelbagaian organisasi
    teknologi komunikasi strategi komunikasi
    kepemimpinan dan cabaran dalam kepemimpinan.

8
CONTENT OF COURSE
  • 1. Concept, theory and functions of leadership
    communication
  •  
  • 2. Organizational theories a perspective of
    leadership
  •  
  • 3. Leadership styles
  •  
  • 4. Executive coaching
  • 5. Leaders as change agents

9
  • 6. Managing leadership communication strategy
  • 7. Building and Leading High-Performing Teams
  • 8. Strategic Internal Communication
  • 9. Strategic External Relations
  •  
  • 10. Emotional Intelligence Cultural Literacy
  •  

10
1 Concept, Theory and Functions of Leadership
Communication
  • LC is the controlled, purposeful transfer of
    meaning by which leaders influence a single
    person, a group, an organisation, or a community.
  • Core communication skills
  • Analysing audiences
  • Developing com strategy
  • Capabilities business com
  • Managerial communication skills
  • Managing others one-to-one contact
  • Emotional intelligence cultural literacy
  • E.g. leading meetings managing teams
  • Corporate communication skills
  • Leading orga addressing a broader community
  • More complex communicating with internal
    external stakeholders
  • Leaders of change program vision development

11
2 Organizational Theories A Perspective of
Leadership
  • An organization is as a complex social unit
    designed to achieve a specific purpose.
  • Three organizational theories
  • Classical Theories of Organisation
  • Focus on performance and outputs, not
    relationship
  • Humanistic Theories of Organisation
  • Relationships among workers have a major impact
    on the work accomplished in the organization.
  • Integrative/system Theories of Organisation
  • Dynamic - most corporations went through some
    changes technologies foreign competition
    economic recession.

12
3 Leadership Styles
  • Leadership style followers expect that how
    leaders should act or perform
  • Varying styles
  • The leaders personal characteristics
  • The characteristics of followers
  • The characteristics of the organisation
  • Task goals
  • External constraints affecting the organization
    the leaders

13
4 Executive Coaching
  • The coach is a trusted superior, and the person
    being coached is a trusted subordinate
  • Effective leaders are good coaches
  • CEO of Ford Motor Co. I see myself as a coach,
    and my job is to set the direction of the
    company, to make sure we have the right players
    and eliminate the politicking.
  • Coaching is a way of enabling others to act and
    build on their strengths.
  • Coach should be care enough about people to
    invest time in building personal relationship
    with them.

14
5 Leaders As Change Agents
  • Elements of change process
  • Change is a multi-component process a series of
    stages
  • Change is both perceptual and behavioural
    enacting a new way of thinking changing
    behavior
  • Organisational change affects each individual in
    the multiple roles
  • Change may be incremental or transformational
  • Incremental minor improvement
  • Transformational major changes
    multidimensional, multifunctional, radical,
    discontinuous change

15
References
PHOTOCOPYING OF BOOKS IS RESTRICTED UNDER LAW
  • Textbook
  •  Barrett, Deborah J. (2006). Leadership
    communication. Boston McGraw-Hill Irwin.
  • 2. Chemers, Martin M Ayman, Roya. (1993).
    Leadership theory and research Perspectives and
    directions. San Diego Academic Press, Inc.
  • 3. Dubrin, Andrew. J. (2004). Leadership
    Research findings, practice and skills. New York
    Houghton Mifflin Co.
  • 4. Hassan, Abdullah Mohd, Ainon. (1998).
    Komunikasi untuk pemimpin. Kuala Lumpur Utusan
    Publication.
  • 5. Witherspoon, Patrick D. (1997). Communicating
    leadership An organisational perspective.
    Boston Allyn and Bacon.
  • 6. Zulhamri Abdullah. (2008). International
    Corporate Communication. 2nd Edition. Singapore
    Pearson Prentice Hall.

16
DESCRIPTION OF ASSIGNMENTS
  • Pelajar diminta membuat tugasan akademik mengenai
    Komunikasi Kepemimpinan berdasarkan deskripsi
    tajuk berikut
  • Pilih SATU tajuk sahaja.
  • Tajuk 1
  • How to become a good leader? A communication
    perspective.
  •  
  • ATAU
  •  
  • Tajuk 2
  • The importance of executive coaching Improving
    organisational excellence
  •  
  • ATAU
  •  
  • Tajuk 3
  • Building and leading high-performing teams in a
    service corporation
  •  
  •  

17
  • Nota
  •  
  • Tugasan ini hendaklah dilakukan secara individu.
  •  
  • Setiap tugasan bertulis mestilah tidak lebih
    daripada 10 muka surat sahaja.
  •  
  • Tugasan yang dibuat mestilah mengandungi
    sekurang-kurangkannya 5 buku rujukan, artikel
    jurnal dan/atau rujukan yang berkaitan.
  • Sila rujuk Piagam Tugasan di laman web
    pensyarah www.fbmk.upm.edu.my/drzulhamri bagi
    menyempurnakan tugasan yang cemerlang
  •  

18
DESCRIPTION OF ASSIGNMENTS
  • TUGASAN 2 (30)
  • Anda adalah seorang pegawai kanan yang sedang
    berkhidmat di Unit Strategi Komunikasi di
    sesebuah organisasi berorientasikan perkhidmatan.
    Anda diminta oleh majikan untuk menjayakan kempen
    keselamatan jalan raya.
  • Sila jawab soalan-soalan berikut
  • Apakah fungsi, peranan dan tugas seorang pemimpin
    dalam menjayakan kempen tersebut?
  • Apakah gaya kepemimpinan yang perlu dipamerkan
    untuk menjayakan kempen tersebut?
  • Berdasarkan teori kepemimpinan, bincang dan
    aplikasikan satu teori kepemimpinan bagi
    menjayakan kempen tersebut?

19
  • Nota
  • Tugasan ini hendaklah dilakukan secara individu.
  •  
  • Setiap tugasan bertulis mestilah tidak lebih
    daripada 15 muka surat sahaja.
  •  
  • Tugasan yang dibuat mestilah mengandungi
    sekurang-kurangkannya 10 buku rujukan, artikel
    jurnal dan/atau rujukan yang berkaitan.
  • Sila rujuk Piagam Tugasan di laman web
    pensyarah www.fbmk.upm.edu.my/drzulhamri bagi
    menyempurnakan tugasan yang cemerlang

20
Keterangan Tugasan
  • - Tugasan tersebut mestilah disediakan oleh
  • pelajar dan perlu diserahkan pada waktu yang
    telah ditetapkan
  •  
  • Tugasan 1 Minggu 5
  • Tugasan 2 Minggu 10
  • - Markah akan ditolak bagi penghantaran tugasan
    yang lewat

21
DESCRIPTION OF ASSIGNMENTS
  • GROUP ASSIGNMENT SMALL GROUP PROJECT/SEMINAR
  • A must have
  • Academic writing technical text author/year
    (e.g. journal article) footnotes (optional)
  • - References (APA system/equiv.) the more
    references you have, the more credible the text
    you produce. (Sources journal articles books
    etc)
  • - 12 Times font double spacing A4 paper
    (refer to Piagam Projek).

22
  • Example
  • In Malaysia and Singapore, communication
    campaigns have always been aligned with
    intercultural harmony (Sriramesh Vercic,
    2003).
  • A case study by Cummings and DeSanto (2002)
    revealed that in the 1960s, the International
    Public Relations Group of Companies failed to
    convince their local and national clients in
    Asia, especially in Japan.
  • Technical/science text NOT in short form bhs
    pasar story/cerpen
  • Paraphrase the sentences NOT copy

23
ASSIGNMENT MARKING SCHEME
  • Assignments will be assessed based on four key
    criteria (COPS) as follows
  •  
  • Marking Criteria Marks
  •  
  • 1. Content 30
  • 2. Organization 30
  • 3. Presentation 20
  • 4. Style 20
  • Total 100

24
ASSIGNMENT MARKING SCHEME(2)
  • Content
  • Well focused rigorous arguments/analysis
    outstanding knowledge of and use of evidences
    relevant
  • supporting academic materials and real world
    examples and excellent use of direct quotations.
  •  
  • Organization
  • Great mapping strategy guiding the readers a
    clear introduction including a thesis
  • statement (main ideas/key points) a main body
    clearly divided into sections and
  • excellent use of sub-headings and linking
    devices.
  • Presentation
  • Clearly presented with attention to detail of the
    conventions of the title page, bibliography,
    appendices,
  • overall layout excellent referencing system
    excelent use of appropriate vocabulary and
    gramatical
  • structures and able to demonstrate appropriate
    length with excellent spelling and punctuation.
  •  
  • Style
  • Excellent attention paid to a particular style
    demonstrated throughout outstanding insights
    with high
  • quality and innovation and overall consistency
    of the style addressed throughout.

25
  • THANK YOU FOR LISTENING!
  • C U IN THE NEXT MEETING
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