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Chapter 7 Competency Model

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Chapter 7 Competency Model Competency Competency ... – PowerPoint PPT presentation

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Title: Chapter 7 Competency Model


1
Chapter 7 Competency Model
2
????????? Competency
  • ????????????? ?????????? Competency ??????? ? ???
    ????????? ????????????????? ??????????????????????
    ????????????????? ??????????????????????????????
    ? ????????????????????????????? ???????????????
    ???????????? ???????????????????????????????????
  • ??????????????????? Function Competency ???? ?
    ????????
  • ??????????????????????????????????????????????????
    ????????????????????????????????? ??????????
    Competency ????????????????????????????????????
    (Advanced Manufacturing) ?????? 9 ????? (Tier)
    ??????? ???????????????????????????

3
???????? 3 ?????????????? ? ??????
  • 1) ??????????? (Foundation) ??????????????????????
    ??????????????????? ???? ??????????????? ?
    ?????????????????????? ????????????? ???
    ??????????????????????
  • 2) ????????????????????????????????????????????
    (Industrial Related)
  • 3) ??????????????????????????????????????? ????
    ???????????, IT ??????? (Occupation Related)

4
  • ?????????? ???????????????????????????????????????
    ????????? ???? ??????????????? ?
    ?????????????????????? ????????????? ????????
    ???????? ????????????????????????
    ???????????????????????????? ???????????????????
    (???????? ???????????????????????????????????)
    ??? ?????????????????????? ?????????????
    ?????????????????????????????????? ? ?? ????
    ??????????????? ????????? ???????

5
  • ???? Competency ??????????????????????????????????
    ??? ?????????????????
  • ???????????????? ????????????????????
    ????????????????? ? ??????????????????????????????
    ?????? ???????? ???????????????? ?????? ?
    ??????????????????? ???????????????????
  • ??????????? ???????????????????
    ??????????????????????????????? ?
    ?????????????????????? (?????????????????)
  • ???????? ???? ????????????????????????????????????
    ??? ???????? ????????????????? ???????????????????
    ????????????? ?????????????????????????????? ?
    ???????? ???????????? ????????????????????

6
  • Competency ????????????????????????????????
    ????????????????
  • ??????????????????????????????? ?
    ???????????????????????????????????????????? ????
    ????????????????? ?????????????????? ?
    ????????????????????????? ????????????????????????
    ? 1-3
  • ??????????????????????? ??????????????????????????
    ???? ???? ???????????????????????
    ????????????????????????????????????????????????
    ????????????????????????????? ????????????????????
    ???????? 4-5
  • ??????????????? ???????? ?????????????????
    ?????????????? ? ??????????????????? ????
    ???????????? ??. (??????????????????????????????)
  • ????????????????????????????????????????????? ???
    ?????????????????????????????

7
  • ?????????????????????????????????????
    (Management) ?????????????????????????????????????
    ???????? ?????????????????????????????????????????
    ?
  • ??????? ???????????????????????????????????

8
  • ??????????????????????? 9 ?????
    ?????????????????????

9
????????? 9 ??????????
  • 1) Personal Effectiveness Competencies ????
    ??????????????????????????????????
  • 2) Academic Competencies ???? ????????????????????
    ????????????????????/???????????
  • 3) Workplace Competencies ???? ???????????????????
    ????????????
  • 4) Industrial-Wide Technical Competencies ????
    ???????????????????? ? ???????????????????????????
    ?????
  • 5) Industrial-Specific Technical Competencies
    ???? ????????????????????????? (Specific)
    ??????????????????????????????????

10
  • 6) Occupation-Specific Knowledge Area ????
    ??????????????? ? ????????????????????????????? ?
  • 7) Occupation-Specific Technical Competencies
    ???? ?????????????????????????????????????????????
    ?
  • 8) Occupation-Specific Requirements ????
    ???????????????????????????????????????? ?
  • 9) Management Competencies ????
    ???????????????????????
  • ???????? ??? 9 ??????????????????????????????????/
    ?????/?????????/?????????

11
Tier ??? 1
  • 1) Personal Effectiveness Competencies ????
    ??????????????????????????????????
    ?????????????????????? ???????? (motives)
    ?????????????? (traits) ??????????????????????????
    ??????????????? (interpersonal and
    self-management style) ???????????????????????????
    ???????? ????
  • 1.1 ???????????????????????????????
    (Interpersonal Skills)1.2 ?????????????
    (Integrity)1.3 ????????????????
    (Professionalism)1.4 ??????????????
    (Initiative)1.5 ???????????? ??? ????????????
    (Dependability Reliability)1.6
    ?????????????????????? (Willingness to Learn)

12
Tier ??? 2
  • 2) Academic Competencies ???? ????????????????????
    ?????????????????????????? ??????????????????????
    ???????? ?????????????????????????????????????????
    ??????????
  • 2.1 ??????? (Reading)2.2 ???????? (Writing)2.3
    ???????? (Mathematics)2.4 ??????????? ???
    ????????? (Science Technology)2.5 ?????????? -
    ??????????????? (Communication- Listening
    Speaking)2.6 ????????????????? (Critical
    Thinking) ??? ???????????????????? (Analytic
    Thinking)2.7 ?????????????????? (Active
    Learning)2.8 ????????????????????????? (Basic
    Computer Skills)

13
Tier ??? 3
  • 3) Workplace Competencies ???? ???????????????????
    ???????????????
  • 3.1 ??????????????? (Teamwork)3.2
    ??????????/???????????? (Adaptibility /
    Flexibility)3.3 ???????????????????? (Customer
    Focus)3.4 ?????????/???????????? (Planning
    Organizing)3.5 ???????????????????? (Creative
    Thinking)3.6 ????????????????????????? (Problem
    Solving Decision Making)3.7 ???????????????????
    ????????????????????? ? (Working with Tools and
    Technology)3.8 ????????????????? (Workplace
    Computer Applications)3.9 ???????????????????????
    ???????????? (Scheduling Coordinating)

14
  • 3.10 ?????????? ???????? ??????????????
    (Checking, Examining Recording)3.11
    ???????????????? (Business Fundamentals)

15
Tier ??? 4
  • 4) Industrial-Wide Technical Competencies ????
    ????????????????????? ? ??????????????????????????
    ?????? ??????? ??????? ????? ?????????????????????
    ? ? ?????????????????? ? ????
  • 4.1 ??????? (Production)4.2 ?????????????
    ?????????? ??? ???????? ??????? (Maintenance,
    Installation Repair)4.3 ???????????????????????
    ?????????? (Manufacturing Process
    Development/Design)4.4 ??????????????????
    (Supply Chain Management)4.5 ???????????????/????
    ??????????????????????????? (Quality
    Assurance/Continuous Improvement)4.6
    ?????????????????????????? (Health Safety)

16
Tier ??? 5
  • 5) Industrial-Specific Technical Competencies
    ???? ????????????????????????? (Specific)
    ?????????????????????????????? ??????? ???????
    ????? ????????????????????????????????????????????
    ????? ? ????????????????????????? 4 ????????????
    ????? 4 ???? ???????????????? ?????
    ???????????????????????????????????????????? ? ??
    ?????????????????????????????? ?????? 5
    ???????????? ?????????????????????????????????
    ???? ???????????????????????????????????
    ??????????????????????????????????? ???????
    ??????? ??????????? 4 (???????) ??? 5 (Advance
    ???????????) ??????????? ?????????????????????????
    ??????????????????? 

17
Tier ??? 6
  • 6) Occupation-Specific Knowledge Area ????
    ??????????????? ? ????????????????????????????? ?
    ??????????????????????????????????????????????????
    ??????????? ???? ??????????????????
    ??????????????????????????????????????????????????
    ????????????????? ????? ??????? ????????????
    ????????????????????????????????????????? ?
    ?????????????????? ???? ?????????????? Facility
    ???? IT ???? Rework ??????????????????????????????
    ??????????????? ??????????????????????????????????
    ??????????????????????????????????
    ????????????????? Test ???????????????????????????
    ??????? ? ????????????????? ?????????? Test
    ?????????????????????????????????????????????????
    ???? Rework ????????????????? Rework (FA)
    ???????????????????????????????????????????????
    Test ?????????????????????????????????????????????
    ??????????????????????????????

18
Tier ??? 7
  • 7) Occupation-Specific Technical Competencies
    ???? ?????????????????????????????????????????????
    ? ??????????????? ??????? ?????
    ??????????????????????????????????????????????
    (??????????????) ???? ????????????? Test
    ????????????????????? ? ??? ????
    ?????????????????????????? ???????
    ????????????????? ICT ????????????????????????????
    ?????? ICT ????????????? ????????????
    ???????????????????? ICT Engineer

19
Tier ??? 8
  • 8) Occupation-Specific Requirements ????
    ????????????????????????????????????? ? ????
    ???????? ????????????? ??????? ????????????
    ????????????????????? ??????????????????????
    ???????
  • ??????? ????????? Tier ??? 6, 7 ??? 8 ????????
    ??????????????? ??????????????????? ?
    ???????????????????????????????? ? (Tier 6) ???
    ??????????????????????????????????????????????????
    ? ?? ????????????????????????? ? ??????? (Tier
    7)??? ???????? ????????? ???? ? ??????????
    ???????????????????????? ? (Tier 8)
    ??????????????????????????????????????????????????
    ???????????? ???? ????? Function Competency/Job
    Competency/Professional Competency ???????

20
Tier ??? 9
  • 9) Management Competencies ????
    ??????????????????????? ????
  • 9.1 ????????????????? (Staffing)9.2 ???????????
    (Informing)9.3 ????????????? (Delegating)9.4
    ????????????????????? ? (Networking)9.5
    ????????????? (Monitoring Work)9.6
    ???????????????????????????? (Entrepreneurship)9.
    10 ??????????????????? ? (Supporting Others)9.11
    ???????? ??? ??????????? (Motivating
    Inspiring)9.12 ????????????????/????????????????
    (Strategic Planning/Action)

21
  • 9.13 ???????????????????????????????????????
    (Preparing Evaluating Budgets)9.14
    ???????????????????????????? (Clarifying Roles
    Objectives)9.15 ???????????????????/?????????????
    ? (Managing Conflict Team Building)9.16
    ???????????????????????? (Developing an
    Organizational Vision)9.17 ??????????????????????
    ?????????????? ? (Monitoring Controlling
    Resources)

22
????????????????????????? ???????????????????
???????????????????????????????? ??????
???????????????????
???????????????????? ? ??
23
??????????? Oregon Manufacturing
24
  • ????????????? Competency ?????????????????????????
    ??????

25
?????????????????????? ?????????????????? ?
  • ?????????????????????????????? ???????????????????
    ? ????? Core Competency ????????????? Prahalad
    Hamel ????????????????????????????????????????????
    ???????
  • ???????????????????? Core Competency
    ??????????????????????????????????????????????????
    ??????? ? ?????????????????????????????????

26
????????? Competency
???????????????????? (Organization
Competency) ??? ??????????????????????????????????
???????????? ?????????????????? ??????????
???????? ???????????????????
Organization Competencies
????????????????????? (Core Competency) ???
?????????????????????? ?????????? ????????????????
?????
Functional (Job) Competency ???
?????????????????????????????? ?????????????????
Managerial Leadership Competency ???
??????????????????????????????? ??????????????????
?????
27
Top Down Design
Employee Competency
28
  • ?????????????? ?????????? (Vision)
    ?????????????????????????? ? ??????
    ????????????????????????????????????????????
    ????????????????????????????
  • ??????? (Mission) ??? ???????????????????
    ???????????????????????
  • ?????????? (Strategy) ????????????????????????????
    ????
  • ?????? (Value) ??????? ???????????????????????????
    ????????????????????????? ????????????????????????
    ????????????????????
  • ???????????????????????? ????????? ???????
    ?????????? ??????? ?????????? ????????????????????
    ???????? Organization Competency

29
??????????????????? ?????????? ??????? ???????
???????????
???????????
??????????
????????
???????
??????? (???? , ???)
???????????
30
????????
31
  • Organization Competency ??? ??????????????????????
    ??????????????????????????????? ???????
    ?????????? ??????? ???????????????????????????????
    ??? ??????????????????????????????
    ?????????????????????????????????????
    ????????????????????????? ????????????????????????
    ??????????????????????????
  • ??? Organizational Competency ?????????????? Core
    (employee) Competency ????????????????????????
    Core Competency ???? ??? ? ????????? ???????
    ???????? Tier 1, 2, 3 (??????????????????????
    Fundamental Related ?????????????????????) ??? 4
    (Industrial wide in Entry Level) ?????????? 9
    Tier ?????????????????????
  • ????????????????? Tier 5 ?????????????????????????
    ??????????????? ??? Tier 6, 7 ??? 8
    ?????????????????????????????????????????????

32
?????????? Tier 5 ??????? ????????????????????????
  • ????????????????????????????????????????????
  • ????????????????????????????????? ? ??
    ???????????????????? Tier ??? 4 ????????
    ????????????? (?????????????????) ???
    ??????????????? ??????????????????????????????
    ?????????????????????????
  • ?? Tier ??? 5 ???? ???????????????? Industry
    Sector Technical Competency ????? Industry
    Sector ??????????? ??????????????????????? focus
    ???? ????????????????? ? ????????? Avionic,
    Automobile, Telecommunication, Industrial
    Product, Storage Area Network Server, Consumer
    Product ????????????? ?????????? Technical
    Competency ?????????????????????????? Sector
    ?????????????????? ? ????????? (?????????
    ?????????????, ??, ?????????)

33
????????????????????????? (PCBA Manufacturing
Process)
Front End Process
Back End Process
CUSTOMER
34
??????????? Avionic and Automotive
35
????????
  • ????????????? ? ??????????? ? ????????????
    ???????????????????????????????????????????????
    ??????????????????????????????????????????????????
    ??????????????????????????? ????
  • ?????/???????/????????
  • ????/???/??????????????
  • ????/???????????????
  • ?????????/??????????????????/?????????????????
  • ??????????????/???????????????
  • ??????????????????????????? Functional
    ??????????????????????????? ???? ?????????
    ???????? ????????????? ????????? ???

36
  • ????????????????????????? ? ??????????????????????
    ????? ? ???? ???? (Functional Area) ????? ?
    ??????????????????????????????????????????????????
    ?? ??????????? ????????? Functional Competency
    (???????????????????????? Function Competency
    ???????????????????????????????????? ? ????
    ???????????????????????????????/?????/????????
    ????????????? Competency ??????????????? Job
    Competency ?????????????????????????????????????)
  • ?????????????????? ? ????????????????????? ?
    ????????????? Functional Competency ?????????
    ?????????? Tier ??? 6, 7 ??? 8 ???????

37
??????????????????? (Functional Competency)
  • ????? ??????? Functional (Job) Competency ???????
    ???????????? ?????????????????????????????????????
    ??????????

38
Key Results Area
  • ????? "Key Result Area (KRA)" ???????
    ??????????????????????????????????????????????????
    ???????????????????????????????????????????????
    ??????? ????????? KRA ??????????
    ??????????????????????????????????????????????????
    ?????????????????????? (???? ?????????????????????
    ?) ??????? ?????????? ? ????????????????? ? ??
    ?????? ???????????????????????????????????????????
    ????????????????
  • ??????????????? KRA ???????

39
Key Success Factor (KSF)
40
  • ???????????????? ????????????????????????????? ?
    (Job Family ???? ????????? ? ) ???
    ?????????????????????????????????????????????????
    ? (Job Responsibility) ??? ????????? (Task)
    ?????????????????

41
  • ??? ???????????????????????????????????????
    ???????????????????????????? ???????????? ???????
    ????? ???????????????????? ???????????????????????
    ?? ??????????????????? ???? Functional Competency
    ???????
  • ??????????????????????????? ??????????????????????
    ???????????? ? (Key Responsibility) ?????????
    ????
  • 1) ????????????????
  • 2) ??????????????????????
  • 3)

42
???????
  • ?????????? 1 ???????????????? (Key Activities)
  • ?????????????????????????????????? ?????????????
    ??????????????????????????????????????????????????
    ?????????????????? ???????????????????????????????
    ????????????????????????????????????
    ??????????????????????????????????? ????
    ????????????????????????????????? ????????

43
  • ?????????? 2 ????????????????????????????????
    (Expected Results)
  • ??????????????????????????????????????????????????
    ?????????????????????????????? ???????????????????
    ??????????????????????????????????????????????????
    ? ?????????????? ????????????????????
    ??????????????????????????????????????????????
    ???????????????????????????? ?????????????????????
    ???????????????? ?????????????????????????????????
    ????? ????

44
(No Transcript)
45
  • ?????????? 3 ??????????????????????? (Expected
    Results Groups)
  • ??????????????????????????????????????????????????
    ??????????????????????????? ????

46
(No Transcript)
47
  • ?????????? 4 ????????????????????????????? (Key
    Result Areas)
  • ???????????????????? 3 ???????????????????????????
    ????????????? 3 ????????? ????????????????????????
    ???????????????????????????????????????
    ????????????????????????????????????
    ???????????????????? ?????????????????????????????
    ??? ?????????????? Key Results Areas
    ?????????????????????????????
  • ????????? (Time)
  • ?????????????? (Cost)
  • ????????????????? (Quality)
  • ???????????????????????????? ?????????????????????
    ??????????????????????????????????????????????????
    ??????????????? ??????????????????????????????????
    ?????????????????????????????????????????????????

48
  • ?????????? 5 ??????????????????????? (Key
    Performance Indicators)
  • ??????????????????????????????????????????????????
    ?????????????????????????????? ???????????????????
    ??????????????????????? (Key Result Area)
    ????????????????? ????????????????????????????????
    ????????? (PI Performance Indicator) ????

49
  • ??????????????????????????????????????????
    ??????????????????????????????????????????????????
    ?????????? (Key Performance Indicators)
    ??????????????????????????????????????????????????
    ???????????????????????????????????????? (KRA)
    ????????? ????????????????????????????????????????
    ?????????????????????????????

50
  • ??????????????????????????????????????????????????
    ??? (Key Result Areas)
  • ????????????????????????????????????????????????
    KPI ????????????????????????? ?????????????????
    ??????????????????????????????????????????????????
    ????? ????????????????????????????????????????????
    ????????????????? ????????????

51
(No Transcript)
52
  • ???????????????????
  • ?????????????????????????????? ???????????????????
    ??????????????????????????????????????????????????
    ?????????????? ???????????????????????????????????
    ???????????????????? ????????? ???????????????
    (?????? 3 ?????)
  • ?????????????????????????????????????????????
    ??????????????????????????????????????????????????
    ?????????????????????????????? ???????????????????
    ????????????????????????????????????????????
    ??????????????????????????????????? ????
    ??????????????????????????????????????????????????
    ???????????? ????????? ?????????? ????????????
    ???????????????????????????????????

53
  • ??????????? Function Competency
    ????????????????????
  • ?????????????????????????????? ???????????????????
    ??????????????????????????????????????
    (????????????????? ??????? ???? ??????????) ?????
    ????????? Key Activity ??????? ????????????
    Keyword ???????????????????????
    ???????????????????????????????????
    ???????????????????????????????????????
    ?????????????????????????? ???????

54
  • ???????????????????????  Functional Competency
    (FC)
  • 1) FC ???????????? Core Competency2) FC
    ????????? KRA ??????????? ??????????????????3)
    FC ????????????????????????????
    ?????????????????????????? Focus
    ???????????????????????? 8 ??? 
  • ?????????????????????? FC ?????
  • 1) ?????????????????????? Common ??????
    ???????????????? ????????????????????????????????
    ? ?????????????????????2) ???????????????????????
    ? ????????? KRA ?????????????????? ??????? FC
    ?????????????????????3) ???????????????/?????????
    ??? Critical FC ???????????? ??????????????4)
    ?????????????????????? FC

55
?????????????????????? Functional Competency
56
???????? 10
  • ????? ..
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