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Making Good Choices About Training and Education

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Making Good Choices About Training and Education Steve A. Hicks, Ed.D. University of North Carolina School of Public Health Office of Continuing Education – PowerPoint PPT presentation

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Title: Making Good Choices About Training and Education


1
Making Good Choices About Training and Education
  • Steve A. Hicks, Ed.D.
  • University of North Carolina
  • School of Public Health
  • Office of Continuing Education
  • steve_hicks_at_unc.edu

2
Is Training the Solution?
Performance
3
Evidence Workplace Performance
  1. Do I know what is expected of me at work?
  2. Do I have the resources and materials to do my
    job right?
  3. Do I have the opportunity to do what I do best
    every day?
  4. In the last 7 days have I received recognition or
    praise for doing good work?

Buckingham Coffman, 1995
4
Evidence Workplace Performance
  1. Does my supervisor or someone at work, seem to
    care about me as a person?
  2. Is there someone at work who encourages my
    development?
  3. Do my opinions seem to count?
  4. Does the mission/purpose of my company make me
    feel my job is important?

5
Evidence Workplace Performance
  1. Are my co-workers committed to doing quality
    work?
  2. Do I have a best friend at work?
  3. In the last 6 months, has someone at work talked
    to me about my progress?
  4. In the last year, have I had opportunities at
    work to learn and grow?

6
A Strong Case
  • 1,2,3,4,5,6 have the strongest correlation to
    organizational performance
  • 1,2,3,5,7 have the strongest correlation to job
    satisfaction and retention
  • How many relate to lifelong learning?

7
Opportunities for Workplace Training and
Development
  • Individual training
  • Classroom
  • Self-paced learning (e.g., CBT)
  • Simulations (e.g., drills)
  • Performance Development Plans
  • Orientation/On-the-job training
  • Coaching/Mentoring
  • Project work

8
If Training is the Solution
  • How do you decide?

9
First Consider The Goal and Gap
10
So Where Are You Headed?
If you dont know where you are going, then any
road will take you there.Lewis Carroll
11
Where is Your Gap?
12
How Do You Decide about Training?
  • Style
  • MPG
  • Power
  • Environmentally
  • friendly

13
How Would You Shop Today?
14
Would You Buy a Car from These Guys?
  • How about buying training from them?

15
Vehicle Body Type
  • Training Format
  • Will it accommodate you and your plans?
  • Degree or non-degree?
  • Classroom or online?

16
Engine and Horsepower
  • Instructor
  • Does s/he have
  • Experience?
  • Depth of knowledge?
  • Ability to communicate?
  • Energy and enthusiasm?
  • Objectives / Competencies

17
Vehicle Parts
  • Content
  • Is it plain, clear, need-to-know information?
  • Is there not too much and not too little?
  • Integrated?

18
Vehicle Service
  • Learner Support
  • Do they stand behind their products?
  • Is there truth in advertising?
  • Where do you go to get service?
  • Are they reliable? Convenient?

19
Vehicle Safety
  • Standards/ Certification
  • Is content reviewed by experts?
  • Do they meet standards?
  • Is information accurate? From a credible source?

20
Tires
  • Learner Interaction
  • Does it smoothly move you to action?
  • Is it engaging?

21
Test Drive
  • Sample
  • Course materials
  • Practice
  • Are there opportunities for practice?

22
Paint and Trim
  • Materials and Resources
  • Are they up-to-date?
  • High quality?
  • Available when you need them?

23
AC/Heating Systems
  • Atmosphere
  • Is the facility comfortable?
  • Are beverages and appropriate meals provided?

24
Fuel and Oil
  • Assessment and Measurement
  • Are evaluations from other learners available?

25
Brakes
  • Breaks
  • Do you get a chance to stretch?
  • Ask questions?
  • Is the content taught at a reasonable pace?

26
Price Considerations
  • Cost
  • What are the total costs of investment in terms
    of time, energy, effort, money?

27
Considerations for Training
  • Course Overview/Expectations
  • Learning Objectives/Competencies
  • Assessment and Measurement
  • Resources and Materials
  • Learner Interaction
  • Course Technology
  • Learner Support
  • Accessibility

www.qualitymatters.org
28
Sifting through Training Opportunities
29
Public Health Training
30
publichealthpreparedness.org/
31
www.train.org/
32
www.asksphere.org
33
www.montereyinstitute.org/
34
www.sph.unc.edu/oce/
35
Public Health Academy
36
How to Avoid Buying a Lemon
  • Seek assistance
  • University
  • Practitioners
  • Instructors
  • Review content
  • References
  • Sample
  • Standards

Train.org
37
Summary
  • GoalsWill it get you there?
  • Resources constraints
  • Make informed decisions
  • Will it make you a better and safer driver?
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