Risk Management

1
Risk Management Insurance

• Renew Systems
• Waste and Trauma Management

2
The Truth About Hoarding

• What is hoarding?
• Collections of Collections
• Trouble getting rid of items
• Mental Illness
• Organization difficulty

3
Origins of Hoarding

• Dantes Divine Comedy (1308 AD)
• Charles Dickens Bleak House (1862)
• 1842 the novel Dead Souls, Plyushkin displayed
  hoarding
• Erich Fromm suggestions of acquisition
• Recognized in last 20 years as a clinical
  disorder

4
Famous Hoarders

• Ida Mayfield Wood
• 1 Million in cash Hidden in pots pans.
• Inside a Cracker Jack box was a diamond necklace
• 10,000 in cash sealed around her waist
• Alexander Kennedy Miller
• 1 Million of Gold Bullion
• 60,000 in Silver Bullion
• 1 Million in promissory notes, stocks and
  shares.
• The Collyers
• After they passed away, authorities removed over
  140 TONS of debris from their home.

5
Behaviors of Hoarders

• Indecisiveness
• Disorganization
• Perfectionism
• Avoidance
• Procrastination
• Difficulty with prioritization
• FREQUENTLY CO-MORBID WITH
• Major Depression
• Anxiety Disorders
• ADHD (Inattentive)

6
Two Types of Hoarding

• Impulsive Acquirers
• Excessively and impulsively acquires items
• Develop work arounds rather than discarding
• More addiction like qualities

• Worried Keepers
• Keep items as a safeguard for potential future
  need
• Attempted strategies to try and organize with
  limited success
• Struggle with Depression, anxiety, decision making

7
Risks of Hoarding

• Hoarding can cause a variety of complications,
  including
• Unsanitary conditions
• Increased risk of falls
• An inability to perform daily tasks
• Poor work performance
• Family conflicts
• Loneliness and social isolation
• A fire hazard
• Loss of important items

8
Why is it an Insurance Risk?

• Fire hazards
• Higher chance of injury
• Liability
• Blocked exits
• Poor home Maintenance
• Collapsing Attics
• Bursting Pipes
• Structural Damage

9
Fire Hazard
House Collapse
10
Costs of Hoarding

• In a month there are an average of 1500 evictions
  in San Francisco
• SF task force says total cost of hoarding is 6
  million per year
• 12,000-15,000 residents in San Francisco struggle
  with this condition
• Average clean up 8K-16K

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Types of Hoarding

• RECYCLER HOARDING vast collection of recyclables
• COLLECTOR HOARDING hoarding of multiple
  collections of items
• SHOPAHOLICS vast collection of purchased goods

• ANIMAL HOARDING
• BIBLIOMANIA hoarding of books/information
• SYLLOGOMANIA hoarding of trash or waste
• LARDER HOARDING hoarding of food

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Possible Solutions?

• Exposure Evaluation
• Professionals analyze in person to reduce risk
• Program Development
• reviewing alternatives, we carefully weigh costs
  and benefits, presenting you with clear, detailed
  recommendations
• Communication
• It's important to fully understand your coverage,
  what is and isnt covered by the Insurance
  companies.
• Approach a situation with sensitivity and care

13
Insurance Now

• Insurer considers whether and how to act.
• Coverage may be cancelled based on severity
• Proper documentation to prove hoarding occurred
  after the issuance of coverage.
• The law may require a household notice in warning

14
Points of DevelopmentCurrent Status

• Diagnostic and Statistical Manual of Mental
  Disorders (DSM-5) aims to change
• Real impact in terms of the diagnosis
  treatment.
• OCD vs. Hoarding
• Reclassification
• May result in better treatment plans, aimed at
  asking the right questions

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Bottom Line for Insurance

• Everyone's insurance differs
• Hoarding's reclassification could mean better
  reimbursement.
• If therapists misdiagnose, patients won't end up
  with proper insurance.
• NOW If diagnosed, insurance will cover

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Prevention/Education

• Referrals to Mental Health Professionals
• Marin Hoarding Alliance
• Institute on Compulsive Hoarding and Clutter
• NAPO Professional organizers
• Children of Hoarders
• Open and Honest Communication
• Respect
• Have Sympathy
• Encourage
• Teamwork
• Reflect
• ASK

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RENEW SYSTEMS WASTE AND TRAMA MANAGEMENT

• CONTACT INFORMATION
• 24 hour 7 days per week
• EMERGENCY RESPONSE
• 855-836-7368
• info_at_renewsystems4you.com
• www.renewsystems4you.com