Customer Billing Education Package

1
Customer Billing Education Package

• Mileage Calculations
• DS0, DS1, LightGate Service,
• SMARTRing Service, Switched

2
Zone Pricing

• Special Access DS1, DS1 Diverse, SMARTRing
  Service and LightGate Service are organized into
  three pricing zones. The pricing zone
  assignments for each serving wire center is
  specified in NECA 4.
• Special Access interoffice channels, which
  terminate in different zones will be billed at
  the higher rate.
• When interoffice channels are provided by more
  than one telephone company, each telephone
  companys portion of that circuit will be billed
  in accordance with that companys applicable
  tariff.

3
Relief vs. Non-Relief Rates

• BellSouth has received pricing flexibility relief
  in certain Metropolitan Statistical Areas in
  their region.
• Pricing Flexibility MSAs are divided into 2
  categories Full Service Relief and Limited
  Service Relief.
• Full Service Relief MSAs have qualified for
  relief for all elements of service and are priced
  in Section 23 of the FCC Tariff 1. The Full
  Service Relief MSAs are in Section 23.2.A.1.
• Limited Relief MSAs have qualified for relief for
  all elements of service except local channels
  between a LEC and customer premise. The Limited
  Relief MSAs are in Section 23.2.B.1.
• Non Pricing Flexibility rates can be found in the
  applicable tariff section for that product, e.g.
  Special Access Services in Section 7.

4
Standard Mileage Rules

• Local Channel Mileage - From customer premise
  address to the serving wire center. Does not
  apply at the portion of the circuit that ties
  into collocation or the portion of the circuit
  when customer owned CFA is present.
• SAFT Mileage From customer premise address to
  customer serving wire center. SAFT does not
  apply at collocation premises.
• Interoffice Channel Mileage From A end customer
  serving wire center to Z end customer serving
  wire center, except where portion of circuit
  rides a higher level facility

5
Voice Grade Mileage Measurement

• Mileage is included in the local channel element
  for voice grade services from the POP to the
  serving wire center.
• The Interoffice Mileage is computed using VH
  coordinate method detailed in NECA 4.
• The Interoffice Mileage is rounded up to the next
  whole mile. Standard rounding rules do not
  apply.
• The USOC for Interoffice Mileage on a voice grade
  circuit is 1L5XX.

6
DS1 Mileage Measurement

• Mileage is included in the local channel element
  for DS1 services from the POP to the serving wire
  center.
• The Interoffice Mileage is computed using VH
  coordinate method detailed in NECA 4.
• The Interoffice Mileage is rounded up to the next
  whole mile. Standard rounding rules do not
  apply.
• The USOC for Interoffice Mileage on a special
  access DS1 circuit is 1L5XX or 1L5NS.

7
LightGate Service Mileage Calculations

• Mileage is calculated on the airline distance
  between the locations involved.
• V H coordinates are derived from each customer
  location through the use of longitude and
  latitude measurements. Using the V H
  coordinate method set forth in NECA 4, the
  mileage is calculated and then converted to
  quarter miles. Fractions of the applicable
  mileage increments will always round up to the
  next mileage increment before determining the
  mileage and applying the correct rate.

8
LightGate Service Mileage Calculations (contd)

• Local Channel Mileage is calculated per half
  airline mile from the customer premise to the
  serving wire center. The first half-mile is
  included with a LightGate Local Channel.
• The serving wire center associated with a
  customer premise is the central office from which
  the customer premise would normally obtain a dial
  tone.
• Interoffice Channel Mileage is calculated per
  mile on the airline distance between the two
  central offices locations involved. When the
  mileage calculations for Interoffice Channel
  Mileage result in a fraction of a mile, always
  round up to the next whole mile before
  determining the mileage band and applying the
  rates. There is a fixed and per mile charge for
  LightGate Interoffice Channels.

9
LightGate Service Mileage Matrix
Local Channel Interoffice SAFT
Measurement Tool Quote Expert NECA4 Quote Expert
Rounding Up to next ½ mile increment Up to next whole mile increment Up to next ½ mile increment
Mileage Included First ½ mile increment included None None
Applicable USOCS 1LPEA 1LPE 1LPS 1L8EA 1L8EP
indicates an alpha or numeric
10
SMARTRing Service Mileage Calculations

• Mileage is calculated on the airline distance
  between the locations involved.
• V H coordinates are derived from each customer
  location through the use of longitude and
  latitude measurements. Using the V H
  coordinate method set forth in NECA 4, the
  mileage is calculated and then converted to
  quarter miles. Fractions of a quarter mile will
  always round up to the next quarter mile before
  determining the mileage and applying the correct
  rate.
• Local Channel Mileage is calculated per quarter
  airline mile from the customer premise to the
  serving wire center.
• The serving wire center associated with a
  customer premise is the central office from which
  the customer premise would normally obtain a dial
  tone.

11
SMARTRing Service Mileage Calculations (contd)

• Alternate Central Office Channel Mileage is
  calculated per quarter airline mile from the
  customer premise to the alternate serving wire
  center in lieu of the wire center from which the
  customer would normally obtain dial tone.
• Interoffice Channel Mileage is calculated per
  quarter airline mile between two directly
  connected central offices on the ring. There is
  a fixed and per mile charge for SMARTRing
  Interoffice Channel Mileage.

12
SMARTRing Service Mileage Matrix
Local Channel Interoffice Alternate CO Internodal CO
Measurement Tool Quote Expert NECA 4 Quote Expert Quote Expert
Rounding Up to next ¼ mile increment Up to next ¼ mile increment Up to next ¼ mile increment Up to next ¼ mile increment
Mileage Included None None None None
Applicable USOCs 1HVXX 1HXFX 1HAXX 1HNXX
13
Switched Mileage

• To determine the rate to be billed, the VH
  coordinates method outlined in NECA 4 is the
  ruling authority. If the calculation results in
  a fraction of a mile, always round up to the next
  whole mile before determining and applying the
  rates.
• For Dedicated Transport, mileage will be
  calculated between customer designated points,
  i.e. (1) customers SWC and customers end
  office, (2) SWC and an access tandem, (3) SWC to
  a hub, (4) hub and a tandem, (5) hub to end
  office and (6) hub to hub
• For Switched Transport, mileage will be measured
  from the Access tandem to the end office.
• The USOC for Interoffice Mileage on a switched
  access DS1 circuit is 1L5NL or 1L5MS.

14
Switched Host Remote Mileage Measurement

• Where the end office is a remote switching
  system, BellSouth SWA Common and/or Dedicated
  Transport mileage will be calculated to end
  office that serves as the host office for the
  remote (as if the host were the end office), and
  an additional mileage calculation will be made
  for a Switched Common Interoffice Channel between
  the host for the remote office and the remote
  office.
• A remote and a host office can be in different
  LATAs as long as the POP at which the traffic
  entered BellSouths network and the end office
  where the traffic is routed are in the same LATA.
  Mileage calculations will still be calculated in
  the same manner, even across LATA boundaries.

15
Mileage Measurement Tools

• An important step to know before submitting
  Mileage Disputes is to confirm what types of
  tools are being used to calculate mileage.
• When calculating mileage between two BellSouth
  central offices, the mileage points must come
  from the NECA (National Exchange Carrier
  Association) 4 Tariff. Each Wire Center has a
  unique set of VH (Vertical and Hozitonal)
  Coordinates. These coordinates are used for
  calculating the airline mileage between the two
  serving wire centers.
• Do not use the street address of the BellSouth
  central office.
• When calculating mileage to an End User
  (Customer) address, use a tool like Telcordia
  Technologies LocateIt product, or any regularly
  updated Address Database that is based on GDT or
  Tele-Atlas Data.

16
Mileage Quick Facts

• Mileage is always rounded up. Standard rounding
  rules do not apply.
• NECA 4 is the authority on Interoffice mileage.
• Zone Pricing is explained in Section 7.4.26 of
  the tariff.
• Relief vs. Non-Relief pricing is explained in
  Section 23.1 of the tariff.