Robin L' Fiddes, SPHR

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Robin L. Fiddes, SPHR Senior Corporate Human
Resource Manager Morningstar Foods, LLC division
of Dean Foods, Inc. Dallas, TX
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• A snapshot of Morningstar Foods use of WorkKeys
• In 2003 Morningstars Mt. Crawford, VA
  facility began the use of WorkKeys as an
  internal and external selection tool.
• By 2005, the Mt. Crawford facility had
  experienced a 35 reduction in turnover, an 8.5
  reduction in absenteeism, and a reduction in
  on-the-job training time of up to 50. (2003 vs.
  2004)
• In February of 2005, fifty-two (52) of our
  employees were awarded Career Readiness
  Certificates in a ceremony held with our
  community college partner and the State of
  Virginia.
• In 2005, 172 additional CRCs were awarded to
  our current employees as well as to prospective
  employees.

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• What has the CRC brought to Morningstar Foods?
• In the hiring process, a candidate that brings a
  CRC to the table will reduce our testing cost by
  64.
• In 2005, that would have accounted for a total
  savings of 10,860.00.
• When hiring an individual that has obtained the
  CRC, we know that they are going to have the
  requisite aptitudes for our positions.
• The on-the-job training costs for these new
  hires has been reduced by 50 (or better,
  depending on position).
• Our OJT cost was reduced to between 1,280.00 -
  2,560.00 per employee.
• During 2005, that savings equated to between
  128,000.00 to 256,000.00 in strictly regular,
  hourly wages required to pay another employee to
  handle the OJT for our new hire.

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• Morningstar Foods future plans
• Implementation of WorkKeys testing, as a
  selection tool, in our other facilities across
  the nation.
• 2006 Sulphur Springs, TX
• Newington, CT
• Murray, KY
• 2007 Frederick, MD
• TBD facilities in AL, CA, MN, NY, WI

• With the growth our company is facing, to have a
  credentialing tool available in our locations
  makes the hiring process streamlined -- with a
  known, immediate return on investment to the
  business.

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Questions?
Robin L. Fiddes 2515 McKinney
Avenue rfiddes_at_morningstarfoods.com Suite
1200 Dallas, TX 75201