MODULE 1 OUR NEW WORK PLACE

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MODULE 1OUR NEW WORK PLACE

• This is no time for complacency

• What issues and concerns complicate the new
  workplace?
• What are organizations like as work settings?

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OUR NEW WORK PLACEKey Issues and ConcernsMODULE
GUIDE 1.1

• Failure of ethics and corporate governance are
  troublesome
• Globalization and job migration are changing the
  world at work
• Diversity and discrimination are continuing
  social priorities
• Talent and intellectual capital drive high
  performance organizations

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KEY ISSUES AND CONCERNSEthics and Corporate
Governance

• Ethics
• A code of moral standards of conduct for what is
  good and right as opposed to what is bad or
  wrong.
• Corporate Governance
• The active oversight of management decisions,
  corporate strategy and financial reporting by the
  Board of Directors

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KEY ISSUES AND CONCERNSEthics and Corporate
Governance

• Ethical Issues and Concerns
• Failures of Business Leaders
• Enron
• WorldCom
• Failures in Corporate Governance
• Board of Directors
• Board of Trustees

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KEY ISSUES AND CONCERNSGlobalization

• Globalization
• The worldwide independence of resource flows,
  product markets and business competition.
• Global Outsourcing
• Purchasing products or subcontracting labor to
  foreign countries.
• Job Migration
• The shifting of jobs from one country to another.

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KEY ISSUES AND CONCERNSDiversity

• Workforce Diversity
• The composition of a workforce in terms of
  differences among the members, such as gender,
  age, race, ethnicity, religion, sexual
  orientation, and able ness.
• Discrimination
• The holding of negative, irrational attitudes
  regarding people who are different from us.

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KEY ISSUES AND CONCERNSDiversity

• Women are 47 of the U.S. workforce and hold
  50.3 of managerial jobs.
• African-Americans are 13.8 of the workforce and
  hold 6.5 of managerial jobs.
• Hispanics are 11.1 of the workforce and hold 5
  of managerial jobs.
• Women hold 14.7 of board seats at Fortune 500
  companies women of color hold 3.4.
• For each 1 earned by men, women earn 76 cents
  African-American women earn 64 cents Hispanic
  women earn 52 cents.

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KEY ISSUES AND CONCERNSDiversity

• Prejudice
• The display of negative irrational attitudes
  toward women and minorities.
• The Glass Ceiling
• An invisible barrier limiting career advancement
  among women and minorities.

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KEY ISSUES AND CONCERNSIntellectual Capital

• Intellectual Capital
• The collective brainpower or shared knowledge of
  an organizations workforce.
• Intellectual Capital Competency X Commitment

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KEY ISSUES AND CONCERNSIntellectual Capital

• Knowledge Workers
• Minds and intellect are key assets to employers
• Free Agent Economy
• People change jobs more often and many work as
  independent contractors for a mix of employers
• Self Management
• The ability to understand oneself, exercise
  initiative, accept responsibility and learn from
  experience.

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KEY ISSUES AND CONCERNSIntellectual Capital

• Shamrock Organization
• operates with a core group of full-time long-term
  workers supported by others who work on contracts
  and part-time employees.

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OUR NEW WORK PLACEOrganization as a
WorkplaceMODULE GUIDE 1.2

• Mission statements express the purposes of
  organizations
• Organizations are open systems that interact with
  their environment
• Organizations create value for customers and
  clients
• Productivity is a measure of organizational
  performance
• Organizations are changing as society changes

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OUR NEW WORK PLACEOrganization as a Workplace

• Organization
• A collection of people working together to
  achieve a common purpose
• Organization Purpose
• To provide society with good and services
• Mission Statement
• A description of the organizations purpose,
  goals, values and priorities.

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ORGANIZATION AS A WORKPLACEPurpose

• Ben Jerrys Mission Statement
• Product Mission
• To make, distribute, and sell the finest quality
  all natural ice cream... promoting business
  practices that respect the earth and the
  environment.
• Economic Mission
• To increase value for our stakeholders and expand
  opportunities for development and career growth
  for our employees.
• Social Mission
• To initiate innovative ways to improve the
  quality of life locally, nationally, and
• internationally.

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ORGANIZATION AS A WORKPLACEEnvironment

• Open System
• Transforms resource inputs from the environment
  into product outputs

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ORGANIZATION AS A WORKPLACEValue

• Value Chain
• The sequence of events through which customers
  create value for their customers and clients

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ORGANIZATION AS A WORKPLACEPerformance

• Performance
• Productivity
• The quantity and quality of work relative to
  resources used. Often expressed as a ratio of
  output / input.
• Efficiency
• An input measure of the cost of resources
  consumed.
• Effectiveness
• An output measure of goal accomplishment.

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ORGANIZATION AS A WORKPLACEPerformance
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ORGANIZATION AS A WORKPLACEChange

• Key Transitions in Organizations
• Less command-and-control Traditional top-down
  ways are proving inadequate. The old do as I
  say bosses are giving way to new how I can help
  you ones.
• Involvement and participatory work settings. The
  goals are to rally knowledge, experience, and
  commitment of all workers.
• Commitment to teamwork. Todays organizations are
  less vertical and more horizontal in focus. They
  are more driven by teamwork, pooling talents for
  creative problem solving.

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ORGANIZATION AS A WORKPLACEChange

• Key Transitions in Organizations
• Emphasis on technology Changes in computer and
  information technology bring continuous
  opportunities. Technology keeps changing the ways
  organizations operate and people work.
• New workforce expectations A new generation of
  workers is more informal and less tolerant of
  hierarchy. The new generation tends to value
  performance merit over status and seniority.
• Organizations gain by actively helping people
  balance work and personal affairs.

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MANAGEMENT TIPS

• New workplace survival skills
• Mastery You must be good at something, to
  contribute something of value
• to your employer.
• Contacts You must get to know the people who
  can help you get things
• done.
• Entrepreneurship You must be willing to take
  risks, spot opportunities,
• and step out to engage them.
• Love of technology You must embrace
  technology, and be willing and able
• to fully utilize IT.
• Marketing You must create a positive
  impression, and communicate well
• your successes and progress.
• Passion for renewal You must learn and change
  continuously, to update
• yourself for the future.