ACCREDITATION%20PROCESS%20in%20Central%20Asia%20and%20Caucasus%20Region

1
ACCREDITATION PROCESS in Central Asia and
Caucasus Region
Jordan Karamalakov Country Manager BG - KZ

• Antalya, 26/27 May 2009

2
Basic principles and governance

• The Travel Agents Handbook (TAH) contains
• Passenger Agency Conference decisions
• Resolutions, local regulations and various
  information
• http//www.iata.org/whatwedo/travel-tourism/tah.ht
  m
• - Accreditation in KZ and KG will be governed by
  Resolution 818g
• as of 01 August 2009
• - Accreditation in other CIS countries from
  Caucasus and Central Asia region is governed by
  Resolution 800

3
Basic principles and governance

• The Agency Program Joint Council for KZ and KG
  (APJC)
• Will be in KZ by 6 airlines and 6 agents
• Meets on a regular basis
• Makes recommendations in the form of agenda
  proposals to the Passenger Agency Conference
  (PAConf)
• Final decision of all recommendations is made by
  the PAConf
• Next PAConf meeting scheduled for October 2009
• If necessary PAConf may take some decisions by
  mail vote
• The local office has no authority to deviate from
  applying Resolution 818g in full

4
Agency accreditation

• Done by the IATA DG for and on behalf of the
  airlines
• By means of the Passenger Sales Agency Agreement
  (PSAA)
• Governed by Resolution 824
• Detailed requirements are listed in Resolution
  818g Section 2
• Important
• IATA accredits an agent when the agent meets all
  the requirements set up in the Resolution and
  Local Criteria
• But, only the airline can allow agents to sell
  its tickets via the Ticketing Authority
  Maintenance tool in BSPLink

5
Risk management

• Handled by IATA and considered as the main
  priority
• Financial requirements are listed in the Locally
  Established Criteria for Approval and Retention
  of Agents and can be found the TAH
• Requirements for KZ are not specified yet, but
  for example they might be
• Solvency gt 20
• Liquidity gt 1
• Profitability gt positive
• Cash flow must be positive
• Changes can only be made by the PAConf

6
Bank guarantees

• Financial assessment is made on a yearly basis
• Outcome is not communicated to the airlines
• Agents are required to submit a bank guarantee of
• 1/16th of last 12 months sales if remittance is
  weekly
• Periodic revision of the bank guarantee levels is
  done by IATA KZ

7
Agency default

• Detailed mechanism is listed in Resolution 818g
  Attachment A Sections 1 2
• Always done by IATA and based upon facts, not
  upon hearsay or rumors
• Ticketing Authority is removed by IATA
• Airlines are notified by means of the weekly
  bulletin
• In case IATA has paid uncollected funds to the
  airlines, claw back will happen during the next
  period

8
(No Transcript)